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Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Terrace/patio
Bed sheets
Outdoor pool
Snack bar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Gym
  • Business services

Explore the area

View in a map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Place, Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • Place, Pharr Convention Center
    ‪4 min drive‬
  • Place, La Plaza Mall
    ‪8 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Living area

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing)

Living area

Studio Suite, 1 King Bed (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

Bed sheets

Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Bed sheets

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Bed sheets

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(34 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Bed sheets

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Studio Suite-Hearing Accessible

Bed sheets

King Studio Suite-Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

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About this property

Home2 Suites By Hilton San Juan

An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Home2 Suites By Hilton San Juan, you'll be close to Bert Ogden Arena. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served at weekends
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 10 minutes by car from La Plaza Mall and 10 minutes from Bert Ogden Arena
  • Pets welcome for a fee
Home2 Suites By Hilton San Juan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served on weekends. Home2 Suites By Hilton San Juan also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star San Juan hotel is smoke free.

Guests are served a free continental breakfast on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 556 out of 633 reviews
Rating 8 - Good. 42 out of 633 reviews
Rating 6 - Okay. 18 out of 633 reviews
Rating 4 - Poor. 8 out of 633 reviews
Rating 2 - Terrible. 9 out of 633 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel J

Liked: Cleanliness, amenities, property conditions & facilities
Great place, nice patio area to relax
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosa Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with our stay!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great out door pool with grill on the side. Breakfast was amazing and service was delightful. Great place overall!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The entire experience was great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
just and excellent experience; clean, well maintained, excellent efficient staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive to the moment you leave it is an outstanding experience. I can genuinely say I love staying at this hotel every time I’m in town. The pool area is awesome as well the lobby area is modernly decorated and the service is fantastic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Enjoyed happy hour! Breakfast was very enjoyable!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, new
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room were nice and big and breakfast was good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Angelique

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and quiet. Enjoyed it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

THUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a chance to use the pool or gym, but it was a nice stay. We even have a surprise happy hour
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay when you’re in the Valley
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and super clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, the complimentary food and drinks
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
One of the best places i’ve ever stayed at!! Clean, Roomy, and great surrounding shops/food.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Everything was great and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is amazing. Best place to stay.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. The shower base was cracked we told someone and they took a picture. Staff was awesome, the girls at the desk were very friendly.Breakfast has a lot of options but the warmer didn’t keep the food hot. Pool was nice. The outdoor fireplace was nice to have as it was chilly a couple nights.
Stayed 2 nights in Mar 2026