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Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Terrace/patio
Bed sheets
Exterior
Outdoor pool
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Gym
  • Business services

Explore the area

View in a map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Place, Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • Place, La Plaza Mall
    ‪7 min drive‬
  • Place, McAllen Convention Center
    ‪10 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Living area

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing)

Living area

Studio Suite, 1 King Bed (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

Bed sheets

Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Bed sheets

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Bed sheets

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Bed sheets

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Studio Suite-Hearing Accessible

Bed sheets

King Studio Suite-Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Studio Suite 2 Queen Beds

  • Sleeps 6

Studio Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

1Kg Mobility/Hearing Access Tub 1Bdrm Suite

  • Sleeps 4

One-Bedroom Suite with 1 King Bed and Roll-in Shower - Mobility/Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

2Qn Mobility/Hearing Access Tub Studio Suite

  • Sleeps 6

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Exterior
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  • Breakfast included
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About this property

Home2 Suites By Hilton San Juan

An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Home2 Suites By Hilton San Juan, you'll be close to Basilica of Our Lady of San Juan del Valle. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served at weekends
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 10 minutes by car from La Plaza Mall and 12 minutes from McAllen Convention Center
  • Pets welcome for a fee
Home2 Suites By Hilton San Juan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served on weekends. Home2 Suites By Hilton San Juan also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star San Juan hotel is smoke free.

Guests are served a free continental breakfast on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 514 out of 586 reviews
Rating 8 - Good. 38 out of 586 reviews
Rating 6 - Okay. 17 out of 586 reviews
Rating 4 - Poor. 8 out of 586 reviews
Rating 2 - Terrible. 9 out of 586 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernesto

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
El hotel en excelentes condiciones pero en el area del lavamanos de la cocineta encontramos dos cucarachos pequeños cuando llegamos
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff. Great amenities. Loved the room setup.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jorge E

Stayed 1 night in Jan 2026

10/10 Excellent

Juaquina

Stayed 1 night in Jan 2026

10/10 Excellent

Perla

Stayed 5 nights in Jan 2026

10/10 Excellent

Unjoo

Stayed 2 nights in Dec 2025

10/10 Excellent

Wilhelm

Stayed 1 night in Jan 2026

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, the complimentary food and drinks
Stayed 3 nights in Dec 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

6/10 Okay

Thalia

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Property conditions & facilities
Disliked: Amenities
Staff was great. Room had bugs and roaches. Breakfast was always over crowded and food was always scarce, staff could not keep up with food output.
Stayed 7 nights in Dec 2025

10/10 Excellent

Bart

Stayed 1 night in Dec 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2025

10/10 Excellent

Eunice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. The room was spotless, very clean, and extremely comfortable. The space felt very homey and welcoming, which made the stay especially enjoyable. Everything was well maintained and exceeded expectations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Angela, Cypress

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
This hotel was perfect for a family gathering. We had a great night hanging out by the fire pit, there are tons of places walking distance to eat at. Our room was clean and spacious enough for our family and our dog.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ninfa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

They have
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the best places i’ve ever stayed at!! Clean, Roomy, and great surrounding shops/food.
Stayed 1 night in Dec 2025