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Hotel El Convento

4.5 star property
VIP Access

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Photo gallery for Hotel El Convento

Property amenity
Outdoor pool, pool loungers
Hallway
View from property
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Puerto Rico Convention Center
    ‪6 min drive‬
  • Place, Pan American Pier
    ‪9 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | In-room safe, individually decorated, individually furnished, desk

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Convento

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, free use of bicycles and concierge services.
Hotel El Convento offers 81 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel El Convento. During your stay, you're just a quick walk from Port of San Juan. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Patio del Nispero – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff was so kind. The restaurant on site has great food and drinks. The location is perfect, walking distance to shops, restaurants and historical attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, most things were within walking distance. The premises are well kept, and clean. Rooms have the old San Juan feel but with modern touch, such as the remodeled bathrooms. We enjoyed our stay, and would recommend!
Stayed 3 nights in Jul 2025

6/10 Okay

Ismael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like: When I first entered the room, there was a ceiling panel on the floor and water dripping from a hole, apparently caused by a leak from the air conditioner. The A/C wasn’t cooling properly, and the room would get very hot once the sun came up. Because of the heat, I kept waking up early and couldn’t sleep comfortably. Also, the towels were stained and had a slight unpleasant smell, which was disappointing. What I liked: The staff was friendly and helpful. The location is phenomenal—very central and close to the most popular attractions in Old San Juan. My room was quiet, and the bed was very comfortable. The hotel and room offer a great mix of historic charm with a modern touch. The hotel is beautiful, and the pool area has a nice view. It’s one of the few places in the area with a pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Trixie …..
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location with a lot to do. The pool is great, the bar is great, the view is great, the staff is great. It’s just a good place, plus El Batey is across the street.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSEPH

Travelled with family
Love the history and esthetic of the hotel. Friendly staff and clean. Great location, close to all the sites.
Stayed 1 night in Jul 2025

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Gorgeous hotel, friendly staff. I won’t stay anywhere else in Viejo San Juan.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated and comfortable. The historical aspect was well preserved. The coffee in the mornings and wine and cheese were such a pleasant and convenient amenity. The rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

More interested in being an event venue.

All that this hotel has going for it is its location. This hotel seems to cater to events, like weddings, graduations. Everything is built around facilitating loud music and such for those events. Not very good if you need sleep any time before 1am. The air conditioning had two settings: refrigerator and off. Our party took several rooms. Almost all had mechanical issues of some kind. Disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 1 night in Jul 2025

10/10 Excellent

Kader

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jul 2025

10/10 Excellent

Kristyna

Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Stayed 2 nights in Jul 2025

10/10 Excellent

Franchezka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. I liked everything about the hotel
Stayed 1 night in May 2025

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Loved the wine and cheese reception and the plunge pool. Our room was nice and clean. The only downside was that the elevator was broken. Thankfully the staff helped us with our luggage. The hotel did apologize for the broken elevator and were visibily working to get it fixed. I only stayed for one night, and would like to stay longer during a future trip. Really, can't recommend this place enough.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Old San Juan

An absolutely perfect location in Old San Juan. Within walking distance of all of the historic city center. Cool old historic hotel. We loved it.
Stayed 3 nights in Jul 2025