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Hotel El Convento

4.5 star property
VIP Access

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Photo gallery for Hotel El Convento

Front of property
Restaurant
Meeting facility
Hallway
Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | In-room safe, individually decorated, individually furnished, desk

Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Convento

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, free use of bicycles and concierge services.
Hotel El Convento offers 81 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel El Convento. During your stay, you're just a quick walk from Port of San Juan. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Patio del Nispero – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 710 out of 1006 reviews
Rating 8 - Good. 165 out of 1006 reviews
Rating 6 - Okay. 65 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place, location, room, and staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; walkable to everything imaginable. The staff at the Patio restaurant were great. The character of the hotel was quaint and aligned with its boutique nature. If you want to avoid the commercial nature of big chain hotels, this is a good one.
Stayed 3 nights in Nov 2025

10/10 Excellent

Freddie Irizarry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Environment and location. Great Historic Hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel, Sugar Land

Travelled with partner
Liked: Amenities
Excellent place and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Marjan

Stayed 5 nights in Nov 2025

10/10 Excellent

Gail, southlake

Liked: Cleanliness, amenities, property conditions & facilities
hottub deck is lovely and relaxing complimentary cheese and wine each night 5pm Free bottles of water Great location Clean and friendly. Could not fault our stay
Stayed 3 nights in Nov 2025

8/10 Good

Sara

Stayed 1 night in Nov 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean staff was very friendly enjoyed my stay and will go back again 😊
Stayed 2 nights in Nov 2025

10/10 Excellent

amy, Lafayette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel right in the heart of old San Juan!
Stayed 3 nights in Nov 2025

10/10 Excellent

Roxana

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrific room and overall facility. Very romantic.
Stayed 3 nights in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Weekend events however included music to 11pm and midnight.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
A wonderful stay at this beautiful and authentic hotel. What a great location with lots of cafés and restaurants in all directions. All staff were superb. The pool and terrace were very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Staff was incredibly friendly and professional. We had a slight issue with our room on the first night, and the staff worked to address it the best they could within the constraints of a fully booked hotel for the night. Outside courtyard area is delightful to relax in. Breakfast was just ok, but free so nothing to complain about. Overall, we had a great stay and would come back again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudette, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to walk around the historic Old San Juan and its history, accessibility and beautiful location! Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara, Guilford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courtyard … saved us in the pouring rain. Food was so-so but we had bumped into a wedding that put a strain on things. We were a family party of 10. Satisfied. A room temp issue was rectified by immediately changing our room and giving us a token credit. Appreciated but not requested.
Stayed 2 nights in Oct 2025

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel and service
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel next to the cathedral and small park. In Old San Juan within walking distance to the waterfront, fortress and wonderful restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad, Matthews

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very nice room with a great location in old San Juan.
Stayed 1 night in Oct 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente!! Podrían mejorar en cuanto a seguridad de las puertas de las habitaciones,que abren si llave y estado del único ascensor.
Stayed 3 nights in Oct 2025

8/10 Good

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to enjoy historic San Juan and national park forts. Parking is abysmal on the weekends, but ok on weekdays.
Stayed 1 night in Oct 2025

10/10 Excellent

Dick

Stayed 2 nights in Oct 2025

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very professional
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and historic hotel. A luxury time machine. This hotel is very old and has some character because of this. So not everything works perfect but absolutely gorgeous and we will definitely be back.
Stayed 3 nights in Oct 2025