Hyatt House San Juan

3.5 star property

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Outdoor pool
Terrace/patio
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room
Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Distrito T-Mobile
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite King

9.0 out of 10
Wonderful
(26 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite

8.6 out of 10
Excellent
(17 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House San Juan

Hotel with free breakfast, a quick walk to Pan American Pier
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle and a free beach shuttle. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Hyatt House San Juan. During your stay, you're just a quick walk from Pan American Pier. Free WiFi in public areas, a free area shuttle and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Distrito T-Mobile and Pan American Pier
  • Free beach and local-area shuttle service
  • Dogs welcome for a fee
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
H Bar – This bar only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

ENRIQUE

Stayed 1 night in May 2025

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great veru clean and great atention from the employees
Stayed 2 nights in Jun 2025

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Seungho

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
there is a hidden fee. they charge the hidden fee after you leave. be careful about the scam.
Stayed 4 nights in May 2025

8/10 Good

Stella

Stayed 2 nights in May 2025

8/10 Good

Maryam

Liked: Property conditions & facilities
Hotel location is fantastic, the shuttle service makes it so easy to move around
Stayed 7 nights in May 2025

10/10 Excellent

Michelle, Painesville

Stayed 10 nights in Apr 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities, property conditions & facilities
100% recommended!
Stayed 1 night in May 2025

10/10 Excellent

Jaffar, East Elmhurst

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Darisabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Stayed 16 nights in May 2025

10/10 Excellent

Olga, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 7 nights in May 2025

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Amdel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Victor, Caguas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from front desk to the breakfast service all excellent, very clean rooms and facilities, will definitely stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Vlastimil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amaizing.Pool table,swiming pool,very pleasant staff,beautiful room with the tv which can twist arround to bed or dinnnig place and nice view aswel(palms and swiming pool).The only bad thing was breakfast.There was not enough vegetable or some kind of local fruit and proper salty bread or bagets(french kind of) but omelet and juice was perfect.Anyway it was never forget experience.Thank you so much👍 love Puerto Rico
Stayed 12 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

LeiMeredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find! (and last minute, too) Staff are so knowledgeable and sweet. Rooms are spacious and clean. Area is perfect for exploring Old San Juan in one direction and San Juan in the other!
Stayed 1 night in May 2025

4/10 Poor

Elvin

Travelled with family
La habitación tenía mal olor y no era humedad como me indicaron, salía de la nevera.
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
The hotel is across the street from the T Mobile center, and that is nice. But the T-Mobile center is packed and it's an hour plus wait to get into a restaurant. Plus it has no San Juan vibe. It's an Uber ride away from the beach and Old San Juan. It's nice that breakfast is included, but the warm food isn't too good.
Stayed 7 nights in Apr 2025