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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

A hotel atrium with multiple levels, outdoor seating areas, and potted plants.
Breakfast, lunch, dinner and brunch served
A rooftop pool with lounge chairs and a table, overlooking a body of water and buildings.
A hotel lobby with a check-in counter, a staircase, and a patterned floor.
A lobby with a checkered floor, a staircase, a reception desk, and a large artwork on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Envoy)

A modern bathroom with a glass shower enclosure, a white sink, and a mirror above the vanity.

Room, 1 Queen Bed (Envoy)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Deputy)

A hotel room with two beds, a desk, a TV, and a balcony with curtains.

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds (Deputy)

A modern hotel room with two beds, a sofa, a red ottoman, a ceiling fan, and a bathroom with a sink and mirror.

Deluxe Room, Multiple Beds (Deputy)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Emissary)

A modern living room with a sofa, a small table, a red ottoman, a TV, and a balcony with curtains.

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,799 reviews
The price is €218
includes taxes & fees
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About this property

Palacio Provincial San Juan, Curio Collection by Hilton

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and dry cleaning are on-site. Change of towels is available on request
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the pool at Palacio Provincial San Juan, Curio Collection by Hilton. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the location
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Consular – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Atelier Rooftop Terrace – This poolside rooftop bar only serves light fare. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 863 reviews
Rating 8 - Good. 135 out of 863 reviews
Rating 6 - Okay. 54 out of 863 reviews
Rating 4 - Poor. 20 out of 863 reviews
Rating 2 - Terrible. 25 out of 863 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location with excellent staff! I’d typically give it a 5 star rating but most of the pool deck was closed for repairs while we we where which was a bummer (we booked the hotel bc of the pool) - but the staff certainly made up for it and we’d definitely come back.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location for walking. Friendly staff and nice rooftop patio!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine and Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The Sensational location, pleasantness and helpfulness of the staff just added to our enjoyment of this hotel. It has lovely, accessible outdoor spaces and was very clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely beautiful great location, friendly staff highly recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Herta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars all around. We will be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool deck and bar. Good food and drinks at both the pool bar and restaurant. Restaurant could do with more vegetarian options, all thy had was pizza or salad and the pizza oven was not working while we were there. Rooms are a little dark and quite small.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and made our stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Staff was very approachable and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alexandria Clerkin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, excellent front desk staff.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

A K

Liked: Cleanliness, staff & service, amenities
The staff were very nice and helpfull! The hotel is a perfect location for restaurants and getting around! Room size was ok, but the maintenance was disappointing. Doors were very loud at night, varanda door was broken, so it didn’t close 100% (which might have helped with the outside noise, being in such a central location). Would stay here again, but these minor details will improve so much guest experience.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent location in Old San Juan and the hotel is spacious with modern accents on a 200 year old historic structure. The staff is friendly and attentive, the rooms spacious, clean, with high ceilings. The bedding was excellent. The only negative was the construction on the roof by the pool during my stay. I also recommend not taking a room near the front lobby as it can be loud there at times. But all around this is a great place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities
The room was spotless! The staff was more than attentive. The food at the pool deck was very slow, but we didn’t mind one bit!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a great location. Had an amazing time I would return again.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
The room was clean, while we had some issues the staff had quickly responded to our needs and provided satisfactory solutions.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities
Staff was very attentive
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Th Hotel is very good
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Adriano

Liked: Cleanliness, staff & service
Disliked: Amenities
Worse restaurant service ever
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Perfect location. Wonderful staff. Rooftop pool and bar
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness
Staff
Stayed 4 nights in Jan 2026