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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

A modern lobby with a marble floor, a reception desk, a seating area with leather sofas, and a decorative wall mural.
A modern building with a unique curved roof structure and a central water feature.
A rooftop terrace with a glass enclosure, outdoor seating, and potted plants.
A modern living room with a large sliding glass door leading to a patio area with a stone wall and greenery.
A beach with a sailboat, a pier, and buildings in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪13 min walk‬
  • Place, Escambron Beach
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio

A modern living room with a grey sofa, a coffee table with a potted plant, and artwork on the walls.

Studio

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

A modern living room with a grey sofa, a coffee table, and a dining area with a white table and chairs. There is a kitchen with white cabinets and a microwave.

Deluxe Studio

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

A modern bedroom with a stone wall, a bed with white bedding, a bedside table with a lamp, and a wardrobe.

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Apartment

A modern bedroom with a large bed, a small bedside table, a mirror, and a view of the outside.

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A modern bedroom with a stone wall, a bed with white bedding, a bedside table with a lamp, and a wardrobe.

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Penthouse

A bedroom with a large window, a bed with white bedding, a blue headboard, and two framed artworks on the wall.

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Penthouse

A spa area with a lounge chair, a hot tub, and a wall adorned with plants.

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Puerto Valdes

A restaurant, a 24-hour fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free cruise terminal, ferry terminal and local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 711 reviews
Rating 8 - Good. 137 out of 711 reviews
Rating 6 - Okay. 67 out of 711 reviews
Rating 4 - Poor. 27 out of 711 reviews
Rating 2 - Terrible. 24 out of 711 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayvee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, definitely would recommend & stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the location, updated boutique hotel, convenient parking
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and Hector very friendly and helpful.thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Armonie devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, the staff was very helpful. Outside looks a little outdated but once you go inside it’s perfect! Highly recommended staying here if you’re going to be on the go a lot, thank you all from the staff there!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful boutique hotel. The staff was absolutely amazing. They even drove us to town for dinner and pick us up afterwards.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service the receptionist were awesome. Very comfortable place.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible so nice and accommodating. Room was clean and easily usable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay, we were allowed to check in early....found us free transportation to the fort...up graded our....will definitely be coming back...we we only im old San Juan one night...but next time will enjoy the roof top and steak house at the facility
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room and great area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had ample space, bed was very comfortable, appreciated the 24/7 access to coffee and filtered water. Staff was super friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ADRIANA REYES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness
The staff service, and cleanliness and spaciousness of the unit we rented were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly friendly & helpful. Several rooms for relaxation if you were going to or coming from a cruise. Would definitely stay her again if I was cruising.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed after our cruise, huge suite
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very nice and willing to be flexible
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight at the hotel to explore Old San Juan with family and friends. Hotel is accesible to Old SJ. It is clean and the room is huge.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Very clean, helpful staff, nice layout, very spacious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

cindy tamika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was friendly the rooftop was beautiful the bar/restaurant amazing i would definitely stay there again
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marlene A.

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It was a great location , close to the cruise port. Nice room, spacious and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Presidential suite amazing and steak house on property. Helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Hector and Joseph were amazing. Hector directed us to a close place for a late lunch and Joseph drove us to a restaurant for dinner and picked us up later. Outstanding service!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Celeste

Liked: Cleanliness
Excellent time
Stayed 2 nights in Feb 2026