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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Presidential Penthouse | Terrace/patio
Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Point of interest
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Escambron Beach
    ‪16 min walk‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Puerto Valdes

Colonial hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free ferry terminal, cruise terminal and local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Reviews

Hotel Puerto Valdes Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 503 reviews
Rating 8 - Good. 102 out of 503 reviews
Rating 6 - Okay. 42 out of 503 reviews
Rating 4 - Poor. 19 out of 503 reviews
Rating 2 - Terrible. 15 out of 503 reviews

Reviews

10/10 Excellent

angelique

Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place smell so good and staff was so great. The room was very spacious. The bathroom need to update.
Stayed 1 night in Aug 2025

8/10 Good

Ramon

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. This is convenient to be able to walk places.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 5 nights in Jul 2025

10/10 Excellent

Yanet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El view era bien feo. Y se sentia todo lo de los otros cuartos
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Regina

Travelled with family
The lady at the front desk during check in was exceptional. Limited housekeeping services and not having a working shuttle to take us to the port.
Stayed 1 night in Jul 2025

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

edwin a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close distance to old San Juan
Stayed 5 nights in Jul 2025

10/10 Excellent

ARMANDO, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location, excellent staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attendant at night was so helpful. It had rained earlier in the day and water had come into the room we were to stay in. She was so helpful in moving us to another room, she even helped me with my kids bags from old room. Everything has been great!
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticked all of the boxes for what I look for on vacation. Space large apartment like room with kitchen spacious bathroom sitting area etc. Location easy walk to everything in the area including beach. Dining great breakfast spot a block away and a great tapas wine bar as well. Air conditioning super important and super frosty the unit was noisy which might bother some people but for us it was fine. There was a nice outdoor space with table but it was full of water the whole time we were there. We never mentioned it as we were not going to use it so staff might have a solution? There could be some upgrades etc but all in all it was perfect for our trip.
Stayed 6 nights in Jul 2025

6/10 Okay

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying in a couple of different hotels lately, I can assure you, this one, is one of the nicest hotels I’ve been. When you walk inside you are received with a giant mural painting that’s beautiful. The staff is attentive and there is always someone on the front desk. The room that they upgrade me to was comfortable and had a very amenity needed for a shot stay. The location is perfect if you just want to walk to El Viejo San Juan. But I just what more from this place. It has the potential to be one of the nicest and budget friendly hotels in the area. Im always on the lookout for the little details, and there’s a lot of details that if fixed it can elevate the experience and the stay of every guest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cute boutique hotel. Staff was attentive. Room was clean and had a kitchenette. It’s in the outskirts, but everything was within a few minutes away on Uber. Would come back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.. the gentlemen that helped us throughout the week were amazing… it’s up and coming but we enjoyed our time there
Stayed 6 nights in Jul 2025

10/10 Excellent

Leemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excelent.
Stayed 2 nights in Jul 2025

6/10 Okay

jennifer

Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
I booked this hotel for one night with my daughter and pup. We had spent the month in Rincon and wanted to enjoy old San Juan before flying out the next morning. We had pretty big luggage and when I checked in they told me there wasn’t an elevator to bring my luggage up, I had to literally carry up a 60lb bag plus my pup to the second floor as the gentleman who checked me in watched. He didn’t even offer to hold not one but two doors. If I had known there wasn’t an elevator I would have packed a separate bag for the night. The room was great, the view was terrible, the gym is a joke.. Plenty of other places to stay that are better to include service. I will not be staying here again..
Stayed 1 night in Jul 2025

10/10 Excellent

Madelyn

Stayed 9 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel overall and would stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Matilda

Liked: Amenities
Loved this hotel and the staff
Stayed 4 nights in Jun 2025