This smoke-free hotel features multilingual staff assistance.
The Lofts At Santurce offers 8 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
During your stay at The Lofts At Santurce, you're just a quick walk from Centro de Bellas Artes Luis A. Ferre.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Services include a virtual front desk
Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Pan American Pier
The Lofts At Santurce offers its guests multilingual staff. The front desk is open around the clock.
This 3.5-star San Juan hotel is smoke free.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 660895689
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
The Lofts At Santurce Hotel
The Lofts At Santurce San Juan
The Lofts At Santurce Hotel San Juan
The Lofts At Santurce Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This place was awesome in every aspect, the only thing is the walls are very thin, you will hear everything from the streets and it’s near a bar so music played all night.
Steven
Stayed 3 nights in Apr 2026
Verified
4/10 Poor
Ju
29 Aug 2025
Disliked: Amenities
First I like to say thank you ,the outside looked nothing like the pic that was showing to us !! The inside was beautiful , the shower there was barely no water coming out and it was always hot , when i want
A cild shower I couldn’t cuz the water it was hot , they didn’t call us to check on us to see if we were good or not , they wait on the last day to go check on the WiFi that was not working since the first day we got there !! The place was nice and the service was horrible !
Ju
Stayed 4 nights in Aug 2025
Verified
6/10 Okay
MIMI
29 Aug 2025
Liked: Cleanliness, staff & service
I appreciated the prompt response from the property manager when an issue arised.
But exterior of the building was not appealing but once inside the unit, it looked like the pictures which was great.
The water pressure in the unit was not up to my group standards.
That needs to be fixed.
I hated the outside of the apartments. I felt like I was staying in an abandoned apartment,but the inside was nice. I didn't like the furniture in the living area because it was cloth and had stains. So many people rent this place so I feel it shouldn't have cloth furniture. The apartment was close to many things and just a short ride to the beach and Old San Juan. Overall we had an amazing stay.