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Sarnai

4.0 star property

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Living area
Premier House, Bathtub, Garden View | Living area
Executive Studio Suite, Private Bathroom, Garden View | In-room dining
Superior House, Bathtub, Partial Lake View | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
123 Lake Dr, San Marcos La Laguna, Sololá Department
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Cerro Tzankujil
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪54 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬

Room options

View all photos for Premium House, Bathtub, Garden View

Premium House, Bathtub, Garden View | Living area

Premium House, Bathtub, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury House, Bathtub, Mountain View

Living area

Luxury House, Bathtub, Mountain View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature House, Bathtub, Mountain View

Living area

Signature House, Bathtub, Mountain View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe House, Bathtub, Partial Lake View

Deluxe House, Bathtub, Partial Lake View | Living area

Deluxe House, Bathtub, Partial Lake View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior House, Bathtub, Partial Lake View

Superior House, Bathtub, Partial Lake View | Living area

Superior House, Bathtub, Partial Lake View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier House, Bathtub, Garden View

Premier House, Bathtub, Garden View | Living area

Premier House, Bathtub, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Studio Suite, Private Bathroom, Garden View

Executive Studio Suite, Private Bathroom, Garden View | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Executive Studio Suite, Private Bathroom, Garden View

  • Garden view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Studio Suite, Private Bathroom, Garden View

Grand Studio Suite, Private Bathroom, Garden View | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Grand Studio Suite, Private Bathroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Studio Suite, Balcony, Executive Level

Royal Studio Suite, Balcony, Executive Level | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Royal Studio Suite, Balcony, Executive Level

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exclusive Studio Suite, Balcony, Executive Level

Exclusive Studio Suite, Balcony, Executive Level | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Exclusive Studio Suite, Balcony, Executive Level

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sarnai

This smoke-free apartment building features a rooftop terrace, express check-out and a garden. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment features free WiFi and a balcony, plus a kitchen with a fridge and a stovetop. Comforts include a Tempur-Pedic bed and Egyptian cotton sheets, and guests will also find conveniences, such as a sitting area and a coffee/tea maker.
Sarnai offers 6 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and portable fans. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops and kitchenware and utensils.

Bathrooms include a shower with a rainfall showerhead. This San Marcos La Laguna apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Sarnai, you're just a quick walk from Lake Atitlán. Features include free WiFi in public areas and a rooftop terrace. This upmarket apartment building has 6 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony or patio and a Tempur-Pedic bed
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include locker space, multilingual staff and a rooftop terrace
  • Just a 4-minute walk from Lake Atitlán and 6 minutes on foot from Cerro Tzankujil
Sarnai offers its guests a rooftop terrace, multilingual staff, and a garden. WiFi is free in public spaces.

This 4-star San Marcos La Laguna apartment is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Paper towels

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Rooftop terrace
  • Yard

Work spaces

  • Laptop workspace

Comfort

  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Smoke-free property

Services and conveniences

  • Lockers
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In a village
  • In the mountains
  • Near the bay

Things to do

  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GTQ 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sarnai Apartment
Sarnai San Marcos La Laguna
Sarnai Apartment San Marcos La Laguna

Sarnai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.8/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kamran

Disliked: Cleanliness, amenities
Great location and communication with the host. Unfortunately, the construction quality was poor, which allowed a lot of outside noise. There was also on-site construction starting in the morning that disrupted our sleep. Additionally, the curtains let in a lot of light, with no option to fully darken the room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very nice apartment, right in the center of San Marcos. Axwell was amazing, he escorted us to our apartment and helped with our luggage and was available through text before and during our arrival to help with questions and to coordinating our stay. Definitely recommend to book at Sarnai!
Stayed 1 night in Nov 2025

10/10 Excellent

Nadeem

I stayed at four places in Guatemala. Sarnai was, without doubt, the best one. The room was very clean and tastefully decorated. The availability of purified water in the kitchen and a full kitchen was great. Hosts were great also .
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Jul 2025

8/10 Good

Henry Carlo

Liked: Cleanliness, amenities, property conditions & facilities
Great room. I had not hot shower for 2 days though.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gazale, Dearborn Heights

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful place to stay in San Marcos and extremely walkable to everything including the docks. A little difficult when navigating with luggage but everything else was a breeze.
Stayed 5 nights in Apr 2025

10/10 Excellent

rami, sherman oaks

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Clean and bright

Condo was clean and it was great to have drinkable water on tap. It’s a very bright unit with windows all around so you’ll be up early with the daylight. The shower was nice and the property felt very safe.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Will definitely stay here again

Great location, clean, safe and such a great apartment. Really loved the rooftop yoga platform and classes
Stayed 4 nights in Feb 2025

10/10 Excellent

Alheli

Liked: Cleanliness, amenities, property conditions & facilities
Sarnai is amazing! From arrival to departure. Easy and smooth. Everything looked clean, cozy, comfortable and provided everything that is needed. It is a great stay in such a beautiful part of the world. It is evident the host has put attention, care and awareness into this place. Everything is great from the vibes, views to the surrounding nature. I particularly like that each room has it's "own name". Sarnai is highly, highly recommended, one of my new favorite places.
Stayed 1 night in Jan 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved staying here. Everything in the room was perfect, from the bed, bathroom, and even having filtered water. The large windows with the natural light really made it feel so amazing. I will be staying here next time I come to visit. Oh and having the amazing rooftop and doing a yoga class up there was just incredible.
Stayed 1 night in Jan 2025

10/10 Excellent

Keisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Area is perfect and relaxing. The host was very nice and responsive
Stayed 1 night in Jan 2025

8/10 Good

Emalia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The roof is amazing and would recommend taking a yoga class! However the communication could be better, the welcome guide says you can store you bags early, but they didn’t provide us a code to enter the property until about 2 hours before our check in at 2pm. We arrived at about 9am, so we had to wait outside for someone to leave in order to get into where we could store our bags until check in. And then when check in arrived at 2pm, they still hadn’t let us know which room we were in. and it was frustrating. Also the sink in the bathroom had a terrible smell. But all this aside san marcos is an amazing place we had a great stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort

Unforgettable Stay

This stunning property on the Lake is a slice of paradise. Surrounded by volcanoes and lush gardens, the views are breathtaking, and the peaceful atmosphere is unmatched. The rooms are spacious and beautifully designed, blending comfort with local charm. The private dock and activities like kayaking made our stay unforgettable. The delicious Guatemalan cuisine were exceptional. It’s the perfect retreat for relaxation and reconnecting with nature. Can’t wait to return!
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very bad locación
Stayed 2 nights in Dec 2024

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, best stay I had in all of Guatemala, highly recommend! A 10/10 experience
Stayed 1 night in Dec 2024

10/10 Excellent

Fabian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Simrin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at Sarnai. It is located within walking distance from town. The rooftop area was very peaceful for morning coffee and yoga. You can’t beat the greenery and lake views. The host was easy to communicate with.
Stayed 1 night in Dec 2024

10/10 Excellent

Brieuc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staying at Sarnai was a great experience! Located right in the center of town, we could go for dinner walking easily. We loved the new and modern furnishing, with a special kudo to the bathtub and the beautiful bedroom with floor to ceiling windows. We’ll surely be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Zana, Austin

Liked: Cleanliness, property conditions & facilities
Sarnai is a gem. Located 2-3 min walking distance from everything. Location is prime. Harsimar is fantastic host, he was fast on replying and offering solutions to my questions. Room was clean and big. There's a rooftop that you can chill, do yoga, have your coffee or drink with lake and volcano view. Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Harrison

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. Apartment was very clean and had a beautiful rooftop common area. Very spacious apartment with enough room to sleep 3-4 people. Communication with the host was top notch and very helpful. Would recommend staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Marlon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! Beautiful property very close to the local stores in San Marcos la laguna. Communication with our host was excellent. He was very quick to answer all our questions. Highly recommend to book your next stay at this property with amazing views!
Stayed 1 night in Oct 2024

2/10 Terrible

Agnieszka

Disliked: Cleanliness, amenities
I came to Sarnai hoping for a peaceful and restorative stay, but unfortunately the experience did not match what was advertised. The biggest issue was the misrepresentation of the environment. The photos online show a serene natural setting with nature views, but in reality the entire complex is currently a large construction site. There was constant drilling, hammering, and workers walking directly outside my room from morning until late afternoon. This was not “minimal noise” as the hotel told me before arrival — it was heavy construction that made it impossible to rest or spend time in the room. I also booked a more expensive unit specifically for a partial lake view, but the only view from my casita was a building under construction. No lake view at all. Although the hotel emailed a construction notice after I had already booked, I was reassured that the disturbance would be small and there was no heavy machinery. This did not reflect the reality on-site. It’s also important to note that the entire area is being developed into multiple new houses/apartments, which will significantly reduce privacy and natural space in the near future. The current images online do not reflect this ongoing transformation. The staff were polite, but the conditions are simply not what is presented online. If you are looking for peace, nature, or privacy, I recommend checking carefully before booking, as the construction significantly affects the overall experience.
Stayed 7 nights in Nov 2025

10/10 Excellent

Muraleedhar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very courteous and very helpful and proactive to check our needs and following up things.
Stayed 2 nights in Nov 2025