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Casona del Alto

2.5 star property

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Photo gallery for Casona del Alto

Living area
Massages
Seasonal outdoor pool, pool loungers
Restaurant
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle 5, nro 187, San Martín de los Andes, Neuquen, 8370
  • Place, Escorial
    ‪13 min drive‬
  • Place, Sendero al Mirador Bandurrias
    ‪13 min drive‬
  • Place, Canopy San Martin de los Andes
    ‪14 min drive‬
  • Airport, San Martin de los Andes (CPC-Aviador Carlos Campos)
    ‪35 min drive‬

Room options

View all photos for Junior Double Room, 1 Queen Bed

Junior Double Room, 1 Queen Bed | Premium bedding, memory-foam beds, in-room safe, individually decorated

Junior Double Room, 1 Queen Bed

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Triple Room, 1 King Bed with Sofa bed

Exclusive Triple Room, 1 King Bed with Sofa bed | Premium bedding, memory-foam beds, in-room safe, individually decorated

Exclusive Triple Room, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Casona del Alto

This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Casona del Alto offers 9 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Memory foam beds feature premium bedding. This San Martín de los Andes hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers with in-room jetted baths, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Casona del Alto, you'll be close to Canopy San Martin de los Andes. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • 8 minutes by car from Escorial and 8 minutes from Canopy San Martin de los Andes
Casona del Alto offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Casona del Alto. Free self parking is available.

This San Martín de los Andes hotel is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 10 AM.
Casona del Alto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Raised toilet seat (48 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 6:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casona del Alto

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in March.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona Alto Hotel San Martin de los Andes

Casona Alto Hotel

Casona Alto San Martin de los Andes

Casona Alto San Martin los es

Casona del Alto Hotel

Casona del Alto San Martín de los Andes

Casona del Alto Hotel San Martín de los Andes

Casona del Alto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, property conditions & facilities
This felt like a perfect home away from home. Quiet with great views and great amenities. Dining option is great. Very friendly service.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please book for more than one day. Unfortunately we only had one night and it was not enough. This is a beautifully curated property. Clean, comfortable, artistically decorated with one of a kind views. The heated pool was lovely. The food was delicious. Make sure to book dinner ahead of time is you wish to eat dinner at the hotel. If not, they will call a cab to take you in to town. I hope to be able to return to casa de alto in the future.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
A única coisa que não nos agradou foi o fato do café da manhã ser à la carte. Preferimos nos servir durante o café da manhã.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxo, conforto e aconchego!!!

Uma casa de revista encravada entre lindas montanhas num cenário dos sonhos. O atendimento, cuidado, mimos e carinho da Lilia e todos os funcionários são inexplicáveis!!!! E o jantar!!! Melhor de toda viagem, feito com carinho cuidado e totalmente personalizado. Quarto delicioso, aconchegante e uma vista top!! E tomar banho com o visual das montanhas??? Demais!!!! Vale cada minuto da hospedagem!!!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel. Atendido por sus dueños

Muy tranquilo. Atendido estupendamente por sus dueños
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super agradável

Hotel longe do centro e se chega la por uma estrada de chão. O hotel é uma graça, super bem decorado , e com.uma vista espetacular do cerro chapelco. Extremamente relaxante e o atendimento feito pela dona é totalmente exclusivo. Cafe da manhã maravilhoso e com vista. Nao tem televisão, mas é a proposta do.hotel. super relaxante. Vale cada km da estrada de chão para chegar. Recomendo com certeza !
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

InbalBrandwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well designed and has a very pleasant atmosphere, in the green and well-groomed surroundings. When we arrived tired from a 6-hour drive, the owner made for us the hot tub, which overlooks the impressive landscape, and that was a lovely experience. At dinner, we enjoyed a special and delicious chef meal.
Stayed 1 night in Oct 2019
Verified

8/10 Good

dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a boutique hotel

The hotel feels like a boutique hotel, great atmosphere, home made breakfast (scones were fabulous)! The location is distant from the center, but not very far.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

marta

Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Connie and Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019