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Axel Hotel San Sebastián - Adults Only

4.0 star property

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Reception
Seasonal outdoor pool
Terrace/patio
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry

Explore the area

View in a map
Calle Amara 26, San Sebastián, 20006
  • Place, Concha Promenade
    ‪3 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪19 min walk‬
  • Place, Reale Arena
    ‪3 min drive‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Axel City

Axel City | Minibar, in-room safe, desk, blackout curtains

Axel City

8.8 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Single

Axel Single | Minibar, in-room safe, desk, blackout curtains

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Axel Premium Superior, Terrace

Terrace/patio

Axel Premium Superior, Terrace

8.4 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite | Minibar, in-room safe, desk, blackout curtains

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout curtains

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Room

Minibar, in-room safe, desk, blackout curtains

Axel City Room

  • Sleeps 2

View all photos for Axel Premium Room

Minibar, in-room safe, desk, blackout curtains

Axel Premium Room

  • Sleeps 2

View all photos for Junior Suite Axel

Minibar, in-room safe, desk, blackout curtains

Junior Suite Axel

  • Sleeps 2

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout curtains

Axel Suite

  • Sleeps 2

View all photos for Axel Single Room

Shower, free toiletries, hair dryer, bidet

Axel Single Room

  • Sleeps 1

View all photos for Axel Premium

Minibar, in-room safe, desk, blackout curtains

Axel Premium

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Premium Superior

Minibar, in-room safe, desk, blackout curtains

Axel Premium Superior

  • Sleeps 2

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Reception
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  • Pool
  • Free WiFi
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4.7 out of 5, Exceptional, 306 reviews
The price is €41
includes taxes & fees
12 Nov - 13 Nov
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About this property

Axel Hotel San Sebastián - Adults Only

Adults-only hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and a safe. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam.
Axel Hotel San Sebastián - Adults Only's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with deep-tissue massages, facials or body treatments at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Academia de Baile Natalia y Fermin and 7 minutes on foot from Concha Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 27 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 27 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 602 reviews
Rating 8 - Good. 176 out of 602 reviews
Rating 6 - Okay. 50 out of 602 reviews
Rating 4 - Poor. 19 out of 602 reviews
Rating 2 - Terrible. 10 out of 602 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fun hotel. A little 2020 “woke” in the branding but it’s in on the joke I think. “Heterofriendly” had me laughing as I’ve always thought, oh wow, hotel, thanks for being “gay-friendly”. In terms of amenities and spacious rooms it’s hard to beat in this old town.
Stayed 3 nights in Jul 2025

6/10 Okay

Mohammad

Liked: Cleanliness, room comfort
Short trip to Sansebastin
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The property was clean and the room was as advertised. I would stay at this property in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Spencer

Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Stayed 4 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good/friendly. Room fine. Could do with a bigger/better pool area.
Stayed 4 nights in Jun 2025

8/10 Good

Mr A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Aled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

6/10 Okay

KATRINA ROSALINE

Disliked: Property conditions & facilities
Didn’t really like our room. Balcony was terrible, looked out onto 2 garages with graffiti all over them. A noisy sports place and straight across the road, was a place for old age pensioners to go and do activities. But the people would come out, look up to our balcony and give dirty looks. Not friendly at all. Would never go back
Stayed 7 nights in Jun 2025

8/10 Good

Sharron

Stayed 4 nights in Jun 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty average. Nothing particulalry wrong with it, but not good value for money. The service was good and friendly. The room was ok, nice an big but the layout was not functional at all. no place to place your toiletries while using the sink. there was no headboard, the switches and outlets were behind the bed, we kept on bumping into them at night. The bed was not comfortable at all. The spa was good, but the swimming pool was terrible. Not enough umbrellas for all the chairs, the pool was very small and very shallow. All in all it's ok if you get it for good price, but I would not pay a premium for it.
Stayed 4 nights in Jun 2025

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Ok position for hotel, you can walk to everything but next time I would go closer to old town (personal preference). Staff were lovely and provided recommendations. Spa, sauna and steam room were fantastic. Our room was a little small and fridge not cold! Overall good hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location and a very good hotel
Stayed 4 nights in May 2025

10/10 Excellent

Una

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet street. Gym and facilities are excellent and the front desk was extremely friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Ahsanul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and staff, amazing location and very comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but amazing staff

Great hotel but incredible staff
Stayed 3 nights in May 2025

8/10 Good

Hussein

Travelled with partner
Liked: Cleanliness, property conditions & facilities
New hotel with good facilities, it’s a bit far from the old town it’s easy a 20-25min so probably not so convenient if you like to stay in the center. The breakfast is ok nothing too fancy! The rooms are good, modern but not great value for money vs the location!
Stayed 2 nights in May 2025

6/10 Okay

Lauren, London

Travelled with group
Liked: Cleanliness
Staff were nice but not as proactive or helpful when had air conditioning issue that lead to living in sauna and having to call through night to turn it on. So uncomfortable stay. Hotel in general clean, simple and pleasant. A little walk away from main area and in more residential area so better if just want a home base for explore wider area.
Stayed 3 nights in May 2025

8/10 Good

John Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property close to all amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Juan Carlos

Stayed 3 nights in May 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Our stay at Axel hotel was a very good one. It was clean and very nice. It was in a calm area but very close to the city centre and to the old town. We really recommend this hotel.
Stayed 3 nights in May 2025