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Axel Hotel San Sebastián - Adults Only

4.0 star property

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Business centre
Terrace/patio
1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Laundry

Explore the area

Map
Calle Amara 26, San Sebastián, 20006
  • Concha Promenade
    ‪3 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪19 min walk‬
  • Reale Arena
    ‪3 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Axel Premium

1 bedroom, minibar, in-room safe, desk

Axel Premium

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City | 1 bedroom, minibar, in-room safe, desk

Axel City

8.8 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

1 bedroom, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite | 1 bedroom, minibar, in-room safe, desk

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single | 1 bedroom, minibar, in-room safe, desk

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Axel Premium Superior, Terrace

Terrace/patio

Axel Premium Superior, Terrace

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Room

1 bedroom, minibar, in-room safe, desk

Axel City Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Axel Premium Superior

1 bedroom, minibar, in-room safe, desk

Axel Premium Superior

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Premium Room

1 bedroom, minibar, in-room safe, desk

Axel Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Suite

1 bedroom, minibar, in-room safe, desk

Axel Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Axel

1 bedroom, minibar, in-room safe, desk

Junior Suite Axel

  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single Room

Shower, free toiletries, hair dryer, bidet

Axel Single Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

Reception

The Social Hub San Sebastián

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (209)
The price is €175
for 1 room
includes taxes & fees
3 Aug - 4 Aug
The Social Hub San Sebastián

About this property

Axel Hotel San Sebastián - Adults Only

Adults-only hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and a safe. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam.
Axel Hotel San Sebastián - Adults Only's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, body scrubs or hot stone massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Academia de Baile Natalia y Fermin and 7 minutes on foot from Concha Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 551 reviews
Rating 8 - Good. 163 out of 551 reviews
Rating 6 - Okay. 47 out of 551 reviews
Rating 4 - Poor. 17 out of 551 reviews
Rating 2 - Terrible. 10 out of 551 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great facilities and very friendly and helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

BURCU

Liked: Staff & service, property conditions & facilities
Great hotel to stay! Pasti (the lady at the coffee section) is so kind and nice, we liked the hospitality a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our walk to Concha beach each day and felt the hotel is in a great position for us. The staff were very informative of places to visit. It was easy to get the bus from the airport and walk to the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurprit

Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. The room very clean and to a high standard. Breakfast amazing and staff very nice. A great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bed were ok. However, the shower changed temperature by itself, its door did not close, making the floor a bit wet and the toilet did not work properly. On top of that the staff was not very friendly, leaning to rude. We only stayed one night, and wouldn't stay again. Its a good option if you need something close to the train station other than that, nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Everything das good
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new Axel is beautiful. From my initial greeting by a very hospitable Racquel, to the gorgeous room. Everything is spotlessly clean, obviously it’s new but the bed was comfortable and a gorgeous shower. My only tiny negative is that the spa pool could have been warmer, but the hotel was superb value for money and a fifteen minute walk from The Conch and incredible food options of the Old Town. I would recommend it highly
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The gentleman at the front desk was helpful and knowledgeable! The room was spacious. I would definitely stay there again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and hip. Great service and vibe. Walkable to everywhere you want to go. We stayed in winter and did not use the pool. If you are looking for a view of the sea, this is the only drawback.
Stayed 3 nights in Jan 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anitsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine but the only complains is the room is uncomfortable even when it’s upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

KEUNUK

Stayed 1 night in Dec 2024

10/10 Excellent

Suchitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel, great facilities

Modern hotel, great amenities, comfortable bed, lovely breakfast, enjoyed the jacuzzi and steam room. Very helpful staff, easy walking to old town and shopping. Very convenient supermarket next to hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Petru

Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Axel Hotel San Sebastián was great! The hotel is located in a quiet area closeby to many cafes and shops and at short walking distance to the beach. The hotel's premises were clean and modern, and we had a spacious and comfortable room. We loved the spa access included during our stay, which was an amazing added value to our holidays. We would definitley repeat!
Stayed 3 nights in Nov 2024

10/10 Excellent

Arun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxed and relatively sophisticated place. Was concerned could be a bit seedy but quite the opposite. Nice breakfast. Parking on site for 25 euros a night if space available. Close to centre and nice spa area free to use. We also liked the room layout
Stayed 3 nights in Nov 2024

4/10 Poor

Chris

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Place was very clean and reception was speedy. The rooms were very awkward to stay in for two days with large suitcases. No room at all to hang your clothes other than right over top the only area you could set up any kind of toiletries and was also purposed with bar snacks that were, all available for a premium charge. No room to place any toiletries at all. Place looks nice in pictures. Wouldn’t be our choice in the future. Parking garage available for a charge, very tight spaces.
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Livia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024