6/10 Okay
Fintan
14 Jul 2025
Liked: Cleanliness, staff & service
Bad design causes poor experience.
When we got access to the room, we quickly established that the stopper in the washhandbasin would not open leaving washwater in place. We let the reception know and it was quickly fixed.
Staying two nights on the 6th floor we found other elements of the en-suite bathroom unsatisfactory.
Lighting was poor. Shaving was difficult as the mirror was illuminated be a lighting strip on either side. The hand holding the razor got between the face and the light.
Water splashed out of the washhandbasin when washing the face and dripped off the surface and onto the hand towels hanging on a rail in front of the basin.
Two dispensers of soap and body lotion were located above the area where toiletries were located. Any drips would fall on the toiletries.
A makeup mirror was loose in its connection to the wall.
The toilet paper holder was very awkwardly placed when reaching for it. The whole roll needed to be moved to be used when required.
Hot water took a very long time to get to the tap and out. This is the main reason for poor eco score.
The worst feature was an overly complicated shower fixture which had a very narrow hard to find position between cold and too hot.
the designer of this en-suite be required to stay in this room for a week along with their partner to experience the facility as a guest and for their partner to remind them forever how bad a job they did of the design. However the Executive who approved the design to be implemented should stay 2weeks.
Fintan
Stayed 2 nights in Jul 2025