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Catalonia Donosti

4.0 star property
VIP Access

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Photo gallery for Catalonia Donosti

Living room
Restaurant
Seasonal outdoor pool
View from room
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alto San Bartolome Kalea 9, San Sebastián, 38660
  • Place, Concha Promenade
    ‪2 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Place, Concha Beach
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Triple Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Terrace, Sea View

Minibar, in-room safe, desk, soundproofing

Double Room, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use, Terrace, Sea View

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Terrace, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Terrace, Sea View

Terrace/patio

Junior Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace, Sea View (Single Use)

Terrace/patio

Junior Suite, Terrace, Sea View (Single Use)

  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Single Use)

Minibar, in-room safe, desk, soundproofing

Suite (Single Use)

  • 51 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, soundproofing

Double Room, Sea View

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Sea View

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Sea View

Minibar, in-room safe, desk, soundproofing

Single Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

Catalonia Donosti

Hotel with a full-service spa, 8-minute walk to Concha Beach
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Catalonia Donosti offers 128 air-conditioned accommodations with minibars and laptop-compatible safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Catalonia Spa. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Catalonia Donosti's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at Catalonia Spa
  • Amenities include 7 meeting rooms, a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 3-minute drive from Concha Beach and 7 minutes from Donostia-San Sebastian Aquarium
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Catalonia Donosti offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. Spa services, a terrace, and dry cleaning/laundry services are also featured at Catalonia Donosti. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Sebastián hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Aldapeta Gastrobar – On-site bistro.
On-site venue No. 2 – bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aldapeta Gastrobar

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Pets are not permitted in the common areas of the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Catalonia Donosti Hotel
Catalonia Donosti San Sebastián
Catalonia Donosti Hotel San Sebastián

Catalonia Donosti Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 573 out of 730 reviews
Rating 8 - Good. 103 out of 730 reviews
Rating 6 - Okay. 33 out of 730 reviews
Rating 4 - Poor. 15 out of 730 reviews
Rating 2 - Terrible. 6 out of 730 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Antony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel, and extremely comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 5 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Chicago

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is located on a bluff overlooking the city….that makes walking to the Old Town longer…that is until our last evening when front-desk person let us know about a hotel elevator (why didn’t the check-in person let us know????) that takes a 1/2 kilometer walk away. Room and bathroom were nice though the windowless living room was not useful for us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in San Sebastián!

This hotel made our San Sebastián trip! We stayed here for 3 nights. The hotel staff were very friendly & attentive. The decor of the hotel is absolutely incredible, with every attention to detail. It’s about 10 minute walk from the bus station & 10-15 minutes to all the pintxos bars! It comes well equipped with a decent gym, unfortunately we didn’t have time to experience the spa (from all the pintxos eating!). Breakfast was also a highlight, from freshly cooked omelette to basque cheesecake! The rooftop pool & bar had exceptional views 😍 We would highly recommend this hotel to anyone visiting San Sebastián! 10/10 🌟
Stayed 3 nights in Oct 2025

4/10 Poor

Hanna

Liked: Cleanliness, room comfort
Disliked: Staff & service
We were very disappointed with our stay. We booked this for our honeymoon and when we arrived to the hotel it looked very different to the pictures. The lovely old stone front building is at the back so not at all what it looks like when you get there. All the pictures has big windows with a nice view which was a main reason for booking this however our room had a window 3rd the size,no view and felt like a bunker. We mentioned this to the hotel and they said they would try to find a new one but never did or reached out to us, all we got was two cava coupons. We went to ask everyday and also contacted hotels.com but the hotel refused to give any compensation. The majority of the staff was rude. When we checked out they didn't even ask if we had a good time. The rooftop bar was closed the whole time due to weather although it was sunny a lot of times. The pool was also not open all the time. We really regret staying here
Stayed 4 nights in Sep 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the hotel. Staff-friendly, well appointed rooms. My room had a spectacular view of the city and bay which was a plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Reception desk seemed overwhelmed at check out and " too busy" to get our car from the parking facility. The hotel is well located .
Stayed 1 night in Sep 2025

10/10 Excellent

Denisleydis, Royal Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staple of our stay was Jon! He helped us tremendously and really made sure we enjoyed the best food and visited the best areas! The room was clean and the food options were also nice. Don’t miss the sunset on the rooftop!
Stayed 3 nights in Oct 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Hotel was nice and in a good location to the old town, the rooftop bar and pool were a real plus. However being on the first floor I did not appreciate the flood lights outside the window and fact I could hear people checking in and out from reception, plus the mattress needs upgrading. The team were really accommodating especially sorting our cars emissions paperwork and parking was very convenient (at €25 a night).
View from rooftop
View from rooftop
Stayed 3 nights in Sep 2025

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at excellent location! Very clean, spacious rooms, good service and very clean. We enjoyed pur stay at Catalonia Donosti. Recommended
Stayed 5 nights in Sep 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Sep 2025

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellant

Very well located comfortable hotel Nice staff good breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Greay hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Karl, Port moody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Great location as it was an esy walk to everythingvyet far enouhh away from the crowds. Hotel: Very nice, clean, modern. Has a wonderful roof top deck with bar and pool which provide great views over the city and water. Gym is very well equiped. Great breakfast. Rooms: very nice and clean. Great shower and bathroom. Comfortable beds. Staff: Wonderful and especially the breakfast staff. I would certainly stay at this hotel again. San Sebastian is a wonderful city to visit.
Stayed 7 nights in Sep 2025

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Easy walk to the beach (5min) and into old town (10 min). Rooms were clean and adequately sized. Staff was very helpful and accommodating. Beautiful roof top bar with great views. I would definitely stay here again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jack

Stayed 6 nights in Aug 2025

10/10 Excellent

Takako, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were maintained very well and it was easy access to the old town and bus station.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay! Walkable location, great staff, rooftop bar & pool were great and the rooms were clean, spacious and comfortable. Also, the secret elevator was a great option. We will visit San Sebastián again and return to this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very beautiful hotel, convenient, rooftop pub and pool provided a panoramic view !
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2025