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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Classic hotel with ornate balconies and decorative facade.
Enjoy communal dining and seating areas with a large window offering a view of the exterior.
Relax in a spacious area with comfortable seating and lush greenery, surrounded by clean lines and a sophisticated atmosphere.
Relax in the hotel's charming outdoor café, surrounded by lush greenery and elegant stone architecture.
Enjoy upscale dining in a stylish restaurant with elegant table settings and a sophisticated ambiance.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Concha Promenade
    ‪3 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 2 bedrooms, premium bedding, down duvets, Select Comfort beds

Basic Double Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

2 bedrooms, premium bedding, down duvets, Select Comfort beds

Comfort Room

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | 2 bedrooms, premium bedding, down duvets, Select Comfort beds

Basic Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

2 bedrooms, premium bedding, down duvets, Select Comfort beds

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | 2 bedrooms, premium bedding, down duvets, Select Comfort beds

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

2 bedrooms, premium bedding, down duvets, Select Comfort beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

2 bedrooms, premium bedding, down duvets, Select Comfort beds

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | 2 bedrooms, premium bedding, down duvets, Select Comfort beds

Premium Penthouse

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | 2 bedrooms, premium bedding, down duvets, Select Comfort beds

Deluxe Duplex

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arbaso

Central hotel connected to the convention centre in San Sebastián with a steam room
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arbaso. During your stay, you'll be connected to the convention centre and just a quick walk from Concha Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Narru, a fine-dining restaurant that serves Basque cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and complimentary bicycles
  • Steps from Cathedral of the Good Shepherd and Edificio de Correos
  • Airport shuttle service available for a fee
Hotel Arbaso offers its guests a steam room, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self-parking fee: EUR 35 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Arbaso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 369 reviews
Rating 8 - Good. 27 out of 369 reviews
Rating 6 - Okay. 7 out of 369 reviews
Rating 4 - Poor. 1 out of 369 reviews
Rating 2 - Terrible. 8 out of 369 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 5 nights in Mar 2025

10/10 Excellent

Karina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent we enjoyed facilities and service! Recommend to stay at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ajai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a beautiful location. Close to the old town. Wonderful restaurants around. Room was wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and would go again
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in super convenient location

Beautiful hotel with lots of unexpected extras; Dyson hairdryer, complimentary mini-bar, Japanese toilet, ebikes…. and all in a fantastic location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, but there was a construction site next to it, that was noisy during the day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Cannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the centre of the city. Staff multilingual and very helpful. Location perfect for seeing much of the city.We stayed in a duplex room on the 5th floor and liked the additional space for a very competitive room rate. Highly recommended hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms. Friendly staff. Convenient coffee shop/restaurant that is part of the hotel. I highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very nice staff in an amazing hotel. We did enjoy it and would go again FOR SURE.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week stay in Arbaso

Execellent stay, amazing staff, incredible food and beautiful room couldn’t recommend the hotel any more!
Stayed 6 nights in Jan 2025

10/10 Excellent

Siu Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent room with welcoming staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Dec 2024

10/10 Excellent

Walter, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

mohammed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay at Hotel Arbaso! Will return for sure!
Stayed 8 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in a super location.

The hotel is in an ideal location and the room was very spacious. The ceilings are very high and there was a large desktop for working. The shower was amazing. One of the best I have seen. Only tiny complaint is the room was a bit drafty, but it was unusually cold the week we were there. Overall and wonderful stay and great value.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024