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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Exterior
Daily cooked-to-order breakfast for a fee
Premium Penthouse | Premium bedding, down duvets, Select Comfort beds, minibar
Reception
Porch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Place, Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Place, Maria Cristina Bridge
    ‪2 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down duvets, Select Comfort beds, minibar

Basic Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, Select Comfort beds, minibar

Comfort Room

9.2 out of 10
Wonderful
(44 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Penthouse

Premium Penthouse | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Penthouse

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Duplex

Deluxe Duplex | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Duplex

9.8 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Suite

Basic Suite | Premium bedding, down duvets, Select Comfort beds, minibar

Basic Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Arbaso

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arbaso. During your stay, you'll be connected to the convention centre and just a quick walk from Concha Promenade. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Narru, a fine-dining restaurant that serves Basque cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and complimentary bicycles
  • Just a 4-minute walk from Concha Promenade and 6 minutes on foot from Concha Beach
  • Airport shuttle service available for a fee
Hotel Arbaso offers its guests a steam room, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self-parking fee: EUR 35 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Arbaso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 400 out of 450 reviews
Rating 8 - Good. 30 out of 450 reviews
Rating 6 - Okay. 9 out of 450 reviews
Rating 4 - Poor. 3 out of 450 reviews
Rating 2 - Terrible. 8 out of 450 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Twyla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing & the location was perfect!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice rooms, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arbaso exceeded our expectations in every way.Superlative.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience. Recommend the junior suite :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shu Han

Liked: Cleanliness, property conditions & facilities
The whole stay was spot on. The rooms are in excellent condition, immaculate and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Staff very courteous and nice atmosphere
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mao-Chang

Liked: Cleanliness, staff & service, amenities
Great location. Nice staff. Spacious room with new interior and furniture with good taste. 10/10
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
We stayed in the duplex, and it is literally a dream of a room. I could not love this room more and the skylights make it so unique. The wood-burning fireplace was perfect on a rainy day. The hotel is perfectly located and the staff is so lovely. I will never stay anywhere else in San Sebastian.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing from start to finish, could not fault anything. Highly recommended.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Nice place. Fairly priced rooms and dinner. Comfortable bed. Great location. Super friendly people.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a must for anyone visiting SS, especially for first time visitors. Ideally situated within 5 mins walk of the main bus station. The bus direct from the airport takes 1hr 20 mins and runs hourly in winter. Make sure to book your bus home early as the 8am bus was full and a taxi cost 200 euros. Staff are helpful and friendly. The rooms are clean and stunning. Everything you need a more for a lovely break away. Thank you.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

EDILBERTO

Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff. Very helpful. Also the breakfast at the restaurant was very nice, pricy, but nice with great service. The hotel was located near the beach, aquarium and city center.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Snehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff very friendly and helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

The staff was absolutely and the food was terrific. I just loved the way they made the cafe con leche!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nimesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Clean rooms & friendly staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guan Lin Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beautiful and impressive hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Zeqiao

The front office staff provided a relaxed and friendly atmosphere at check-in. Provided helpful information for dining options - and helps me
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and luxurious boutique hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and would go again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robert

Wonderful stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Incredible staff, perfect bathrooms. Wonderful location.
Stayed 2 nights in Jun 2025