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Cardedeu Hotel

3.0 star property

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Photo gallery for Cardedeu Hotel

Exterior
3 restaurants, breakfast served
Container Room Lake View 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Shower, rainfall showerhead, hair dryer, bidet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
La Bendicion, Cardedeu, El Congo, Santa Ana Department
  • Place, Lake Coatepeque
    ‪1 min walk‬
  • Place, Cerro Verde National Park
    ‪23 min drive‬
  • Place, Plaza Merliot
    ‪47 min drive‬

Room options

View all photos for Lake View King

Lake View King | Desk, laptop workspace, free WiFi, bed sheets

Lake View King

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Container Room Lake View 1 Queen Bed

Container Room Lake View 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Container Room Lake View 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden View King

Garden View King | Desk, laptop workspace, free WiFi, bed sheets

Garden View King

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Desk, laptop workspace, free WiFi, bed sheets

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for LakeFront King

LakeFront King | Desk, laptop workspace, free WiFi, bed sheets

LakeFront King

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for LakeFront Double

LakeFront Double | Desk, laptop workspace, free WiFi, bed sheets

LakeFront Double

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cardedeu Hotel

Spend the day playing on Cardedeu Hotel's private sand beach then return to dine at one of the hotel's 3 restaurants. Change of towels is available on request
Cardedeu Hotel offers 39 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cardedeu Hotel. During your stay, you'll be close to Lake Coatepeque. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a private beach and a playground
  • Just a 4-minute drive from Lake Coatepeque and 11 minutes from Cerro Verde National Park
  • Airport shuttle service available for a fee
A private beach is featured. Cardedeu Hotel offers its guests 3 outdoor swimming pools. There are 3 restaurants on site. WiFi is free in public spaces.

Event space at this hotel measures 127 square feet (12 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Cardedeu Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Cardedeu Hotel was completed in November 2022.

Smoking is allowed in designated areas at this 3-star El Congo hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:00 AM.
Pampa Coatepeque – On-site steakhouse. Guests can enjoy al fresco dining (weather permitting).
Cardedeu Bistró – This poolside bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Azul Bistró – This beach bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 to 9 per person
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Azul Bistró
  • Cardedeu Bistró
  • Pampa Coatepeque

Things to do

  • 3 outdoor pools
  • Paddleboard
  • Playground
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 127 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cardedeu Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 to 9 per person
  • Airport shuttle fee: USD 160.00 per vehicle (return, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cardedeu Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cardedeu Hotel Hotel
Cardedeu Hotel El Congo
Cardedeu Hotel Hotel El Congo

Cardedeu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 418 reviews
Rating 8 - Good. 83 out of 418 reviews
Rating 6 - Okay. 43 out of 418 reviews
Rating 4 - Poor. 25 out of 418 reviews
Rating 2 - Terrible. 19 out of 418 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Peggy, Pearland

Travelled with family
Disliked: Amenities, property conditions & facilities
Room has beautiful lake view, but is cheaply made and has little to no sound insulation. Upon check-in, we were required to sign a long list of potential charges for damage that included things I have never heard of or seen at a hotel before such as a fee for defecating in an improper place? This was off-putting to me and even more so, when we walked in our room to find that it was far from perfection with dings, scratches and damage all around the walls, woodwork and baseboards. If a hotel is going to threaten with damage charges when you hand them your credit card, at least it should be without existing damage when you take possession. Another issue is the lack of light in the bathroom which required me to stand by the sliding glass door holding a mirror to put on my makeup. I would not stay here again or recommend Cardedeu Hotel.
Required to sign list of potential charges at check-in prior to seeing room.
Damage to woodwork
Damage to drywall & woodwork
Damage to baseboards
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities
Beautiful view. Able to stay after check out
Stayed 2 nights in Nov 2025

6/10 Okay

Natalie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
They got my rooms mixed up but fixed it later. The breakfast was limited options and activities were more for older kids and parents. Not very young kid friendly (3& 1yr olds)
Stayed 1 night in Nov 2025

8/10 Good

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Kaylee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here!
Stayed 3 nights in Nov 2025

4/10 Poor

Paola

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and location ! Will be back soon
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Stayed 7 nights in Oct 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Amenities
Beautiful property amenities and view
Stayed 2 nights in Oct 2025

10/10 Excellent

marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Denver

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean. It's a good walk between the 2 hotels, but having access to the lake is worth it.
Stayed 3 nights in Oct 2025

8/10 Good

Rudik Roberto

Liked: Cleanliness, staff & service, amenities
Cool hotel with nice views; however, it’s a bit expensive for what you get. No digital keys, and the front desk closes after 10 p.m. You can hear people in other rooms. The mattress wasn’t comfortable at all. No mini-fridge.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view spectacular, Saff super friendly, all the pools with a beautiful view, gardens good taking care, the place is spotless.
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet and very clean hotel and the staff are very nice I do like everything
Stayed 1 night in Sep 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!! I most definitely stay again.
Stayed 2 nights in Sep 2025

4/10 Poor

alfredo

Liked: Staff & service, property conditions & facilities
Beautiful lake view
Stayed 1 night in Sep 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning lake view , beautiful pool , clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Marleny

Stayed 2 nights in Aug 2025

10/10 Excellent

Flor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family love it.
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly!
Stayed 2 nights in Sep 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff could not help book a tour, spider webs found on walls, advertising activities but activities not available
Stayed 3 nights in Aug 2025