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Tolteka Plaza

3.5 star property

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Photo gallery for Tolteka Plaza

Outdoor pool
Exterior
Combined shower/bathtub, towels
Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Metrocentro Santa Ana
    ‪11 min walk‬
  • Cathedral of Santa Ana
    ‪6 min drive‬
  • Santa Ana City Hall
    ‪6 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Tolteka Plaza

Hotel in Santa Ana with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a conference centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tolteka Plaza. During your stay, you'll be within walking distance of Metrocentro Santa Ana. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a conference centre
  • 13 minutes on foot from Metrocentro Santa Ana and a 3-minute drive from Museum of Human Anatomy
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

Tolteka Plaza has a restaurant serving breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolteka Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 216 reviews
Rating 8 - Good. 54 out of 216 reviews
Rating 6 - Okay. 45 out of 216 reviews
Rating 4 - Poor. 16 out of 216 reviews
Rating 2 - Terrible. 15 out of 216 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Roman Jr.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a tennis ball size hole on the ceiling of the shower, conveniently right above where one bathes. I couldn't help but to wonder if there were hidden cameras up in there or off someone could be spying on guests as they showered. Furthermore, the carpets were filthy. We allowed our 9-month old to crawl, but quickly noticed his knees and hands black with filth. We didn't feel comfortable letting him on the ground to long. The sheets smelled like dust as if they were in need of cleaning. On the bright side, the receptionists were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
Stayed 1 night in Feb 2025

10/10 Excellent

María e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Walberto

Stayed 5 nights in Feb 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Like you would expect from the website. Nice.
Stayed 2 nights in Feb 2025

8/10 Good

Ana, Arlington

Stayed 2 nights in Feb 2025

2/10 Terrible

Alba, Langley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guards are so nice . A big thank you to Osman . Very helpful and friendly man
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy conveniente a los alrededores.
Stayed 1 night in Feb 2025

10/10 Excellent

ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jan 2025

6/10 Okay

Rémy

Liked: Cleanliness, amenities, property conditions & facilities
Chose this property I had a 2pm checkout. When I got there, they told me 1pm. Brakefast wasn't very good and they had no more coffee when I got there.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good food
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

It was a nice stay in the hotel. The food was good and the room was clean.
Stayed 1 night in Dec 2024

6/10 Okay

Max

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alfredo

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I think for a place that charge almost 100 dollar to stay . We expect more from it . I usually go to Santa Ana to visit every year and I always stay in hostales or hotels near by the Cathedral with much better prices and place are more clean and they have a better air conditioning! I wouldn’t recommend to stay!
Stayed 1 night in Dec 2024

6/10 Okay

carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2 veces me he hospedado ahi y las 2 veces se me a perdido algo.....espero de verdad que no sean ellos los que están tomando cosas
Stayed 1 night in Dec 2024

8/10 Good

Walberto

Liked: Cleanliness, staff & service
Good-
Stayed 4 nights in Dec 2024

8/10 Good

Adolfo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall ok.
Stayed 4 nights in Dec 2024

6/10 Okay

Xenia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Guy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very run down. It needs major remodeling. They were very accommodating though. The first room they asigned us smelled terribly moldy and we asked to be moved. The hotel is ongoing some renovations so we were able to get a room that wasn't moldy. The staff tried their best to please us and the breakfast was very good. I would suggest the management to improve and definitely remodel the whole hotel as the tourism in El Salvador is booming.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

jose

Liked: Staff & service
Stayed 8 nights in Nov 2024

6/10 Okay

Paul

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024