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Hotel Horizonte

Property class: 1

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Photo gallery for Hotel Horizonte

A hotel room with a bed, two bedside tables, a brown leather sofa, and a large abstract painting on the wall.
A hotel lobby with a black sofa, a table with a candle, and vases with flowers.
A double room with two beds, each with a red blanket and white linens.
A hotel reception area with a reception desk, a TV mounted on the wall, and a sign that reads "HOTEL HORIZONTE."
A reception area with a coffee machine, a vase with purple flowers, and a standing lamp.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/. Santa Rosa de Lima, 11, Santa Cruz de Tenerife, Tenerife, 38002
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Garcia Sanabria Park
    ‪5 min walk‬
  • Place, Rambla de Santa Cruz
    ‪7 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪14 min drive‬

Room options

View all photos for Basic Single Room

A bedroom with a bed, bedside table, lamp, and a wardrobe.

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room Single Use

A neatly made bed with a patterned bedspread, a pillow, and a folded towel on a wooden floor.

Basic Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double or Twin Room

A room with two beds, each with a headboard, a nightstand, a lamp, and a window with curtains.

Basic Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

A hotel room with two single beds, a small bedside table with a lamp, a nightstand, and a window with a view.

Basic Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Basic Quadruple Room

A hotel room with two beds, a nightstand, a small table, and a wall with a textured design.

Basic Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Horizonte

Along with concierge services, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include tour/ticket assistance and a vending machine.
Hotel Horizonte offers 40 accommodations. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Horizonte, you're just a quick walk from Municipal Museum of Fine Arts. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Municipal Museum of Fine Arts and 4 minutes on foot from Museo de Belle Artes
  • Cats and dogs welcome free of charge
Hotel Horizonte offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel Horizonte also features complimentary newspapers in the lobby and a lift.

This Santa Cruz de Tenerife hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Horizonte Hotel Santa Cruz de Tenerife
Horizonte Santa Cruz de Tenerife
Horizonte Santa Cruz Tenerife
Horizonte
Hotel Horizonte Hotel
Hotel Horizonte Santa Cruz de Tenerife
Hotel Horizonte Hotel Santa Cruz de Tenerife

Hotel Horizonte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 320 reviews
Rating 8 - Good. 128 out of 320 reviews
Rating 6 - Okay. 74 out of 320 reviews
Rating 4 - Poor. 28 out of 320 reviews
Rating 2 - Terrible. 14 out of 320 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Maria Luisa

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need a renovation, just changing the doors and the carpet in the stairs. Staff was really nice and helpful. The room was not so clean. It was very affordable and close to main sightseeing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel for limited budget.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay at Tenerife. highly recommended
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

norman

Liked: Cleanliness, amenities, property conditions & facilities
It was everything we enjoy. Simple , good price, had all we needed. Just basically good beds and bathroom.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay for the money
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Stored our bags for the day no charge. Location was very central. Located in a side road which looked rundown but property was clean and room was very spacious.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Aqeel Ibrahim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly frint desk staff
Stayed 7 nights in Dec 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Just fine for a single night.

Central, cheap and OK standard. Easy to access city centre. Bathroom was dirty and lots of long black hairs.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Maëva

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mixed experience

The hotel is well-located, and the overall cleanliness is acceptable, although the bathroom could use more attention. Unfortunately, the soundproofing is poor. We had trouble sleeping due to a loud machine noise that lasted throughout the night. It was sufficient for a one-night stay, and the location, just 20 minutes from the airport, was convenient. However, we appreciated the kindness of the receptionist, who was very helpful in guiding us and helping us find a car wash station.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A cheap hotel in a city centre

A cheap hotel very near the city centre. The room was simple, but clean, a basic bathroom, nice towels and a small fridge. The furniture was old but OK (advantages) On the other hand, I stayed on 4th floor with no air conditioning, it was terribly hot that I couldn't sleep. There was much noise from the street until late at night and I could also hear sounds from other rooms (TV, coughing etc.). The fridge is near the bed and you hear it as well. If you open the window people can look into your room from other rooms or from the corridor. I didn't feel well there at all and was looking forward to the morning. So if you don't mind heat and noises and the price and location is the most important for you, go for this hotel.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Diveana patricia

Disliked: Cleanliness, amenities
La habitación y los baños viejos y descuidados y antiguas y el ascensor deja mucho que desear
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jørgen

Hotellets standard var som forventet, ved et 1 stjernet midt by hotel. Slidt men med rigtig god beliggenhed, for byferie.
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Philipp

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Abgenutzte Einrichtung, Schimmel im Bad und an der Wand im Zimmer. Lieber etwas mehr bezahlen und dafür eine gute Unterkunft in Santa Cruz nehmen.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Marisela

Buena atención y todo muy limpio
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Rafael

Liked: Staff & service
Nettes Personal!
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Kristiane

Sehr einfach, aber sauber und freundlich
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Rent och fräscht rum, skön säng. Trevlig och hjälpsam personal. Nära till restauranger.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Anja

Liked: Staff & service, room comfort
De ligging was ideaal om met een cruise te vertrekken. We waren zo bij de terminal
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé près du centre,stationnement très compliqué.hotel très vieillot,il aurait besoin d’un bon rafraîchissement.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

maria Dolores

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Centrica
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très correct. Peu cher. Dans une ruelle.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Erinomainen sijainti

Hotelli, jossa voi yöpyä - ei viihtyä. Hyvällä paikalla. Henkilökunta ystävällistä.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

Conveniente y cerca de puerto y zona comercial de Santa Cruz
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Lara

Liked: Staff & service, amenities
La atención de recepción y lo cerca que está del centro.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel deja mucho que desear

El hotel lo veo bastante caro para lo que ofrece. Ni la situacion es una ventaja ya que hasta para aparcar el horrible. La habitacion vieja y cuando abri la nevera salieron cucacharas de debajo. A la llegada no tenian mi habitacion lista aunque me ofrecieron un lugar para cambiarme y consigna para dejar la maleta.
Stayed 2 nights in Dec 2023