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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Exterior
Reception
1 bedroom, desk, laptop workspace, soundproofing
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
1435 41st Ave, Santa Cruz, CA, 95010
  • Capitola Beach
    ‪13 min walk‬
  • Capitola Wharf
    ‪15 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(50 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(72 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 63 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel with free breakfast, near Capitola Beach
This smoke-free hotel features an outdoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Capitola By-the-sea Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Capitola Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Capitola Beach and 8 minutes from Santa Cruz Beach Boardwalk
Best Western Plus Capitola By-the-sea Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Capitola By-the-sea Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Capitola By-the-sea Inn & Suites was completed in January 2019.

This Santa Cruz hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a nice area close to shopping and everything youd need or want to do while in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and manager are courteous, polite, accomodating and very pleasant. I am a frequent flier here. The breakfast makes a difference in the stay. Waking up, eating something, then step out into the town. The prices are reasonable as well if you come at the right time.
Stayed 1 night in Apr 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Mar 2025

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent! Very clean and updated. The breakfast is delicious and something different everyday. Plenty of parking in the back. Walking distance to restaurants and a healthy grocery store next door with various ready to eat meals. Pillows and bed are comfy with a nice couch to lounge on. Nice big pool. Overall I’d love to give them 6 stars if I can. I will stay here again when I’m in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the bed, the amount of pillows, the room , the water temperature and pressure, the food was always great with everything you need to get your morning started. Only con was that once the sun came up your whole room lit up as the sun rose, not blacked out . Will return again
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. By far the nicest hotel I've been to in the county.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Capitola BW

We had a great stay. Breakfast was even better this time than last. Loved the new coffee machine in the reception too
Stayed 2 nights in Mar 2025

10/10 Excellent

Ragini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here on my way up to Santa Cruz
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
After a long, action packed day at Santa Cruz boardwalk, it was so nice to check into this clean, lovely, quiet hotel. We felt welcome from the moment we walked in....and the complimentary cookie is such a sweet touch.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, well-maintained, friendly staff, free coffee, nice pool, good breakfast -- all you want for a short getaway trip to Capitola / Santa Cruz area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ANNE MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great attention to detail

I think this hotel had a recent facelift/refresh and they did a great job! The ambiance is really nice. The rooms are better than average. The bed was great and the breakfast was really well done. We don't usually eat hotel breakfast but we did today!
Stayed 1 night in Feb 2025

8/10 Good

quon

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and the room had features that I can really appreciate. For instance, a sink in the bathroom and outside the bathroom door. Even something as thoughtful as having a card dropbox by the door next to the parking The only downside was the mattress. Both nights I woke up with my lower back and hips aching. I know it was the mattress because I could get up and walk around and it didn’t bother me, but when I laid down again, the ache returned. I ended up sleeping on the sofa in the living area with the fireplace on, and it was actually quite nice! but hopefully when we return, there will be new mattresses.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Very quiet. Good beds
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie, Sonora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property dozens of times. It is a great value. Nice rooms, pool and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the front desk staff was nice. The room was very spacious and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

sandra

A great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
WE HAVE STAYED THERE SEVERAL TIMES IN THE PAST-ALWAYS VERY CLEAN & QUIET.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Travelled with family
Liked: Amenities
Loved our stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capitola get away

Great value. Excellent breakfast choices and hotel was extremely clean
Stayed 1 night in Jan 2025