6/10 Okay
Catherine
Travelled with family and small children
23 Feb 2025
The sea view was lovely and the beds were pretty comfortable. Had balcony which was nice. The hotel had several parts. We were in the Rocamar self catering studios and I have to say felt like we were treated less because of this. The royal orchard is very smart & shiny. The self catering block was tired and a bit run down. There was rust & peeling around the mirror in bathroom & bottom of the bathroom door was flaking wood & paint. There were ants in the kitchenette ( probably not much can be done in a hot country but meant we barely ate there having made effort to go self catering with my small child & not have the stress & pay to eat out all the time with 5 yr old). When it rained the room flooded very badly. Luckily I did nit have anything on the floor on that side of the room. The drain from the roof empties into the patio which slopes towards the room so a LOT of water came in. I had to use all the towels & blankets to stop it. When I told reception in the morning she just shrugged and said the cleaner would bring towels. They were in no way apologetic or even very bothered about it.
Catherine
Stayed 7 nights in Feb 2025