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Aparthotel

Terranova Suites

3.5 star property

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Photo gallery for Terranova Suites

Outdoor pool
Bar (on property)
Dining
Executive Twin Room | Premium bedding, down duvets, in-room safe, laptop workspace
Executive Apartment, 1 Bedroom | Premium bedding, down duvets, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Outdoor space

Explore the area

View in a map
7º Anillo 400 mts al Oeste de, Av. Cristo Redentor, Santa Cruz, Santa Cruz
  • Santa Cruz Zoo
    ‪6 min drive‬
  • Ventura Mall
    ‪7 min drive‬
  • Plaza 24 de Septiembre
    ‪10 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down duvets, in-room safe, laptop workspace

Executive Twin Room

  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Apartment, 1 Bedroom

Premium bedding, down duvets, in-room safe, laptop workspace

Executive Apartment, 1 Bedroom

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Terranova Suites

Beaux Arts aparthotel with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Each apartment provides a sitting area and a microwave, plus free WiFi and a flat-screen TV with cable channels. Comforts include premium bedding and a down duvet. Other touches available are room service and an electric kettle.
Terranova Suites offers 82 air-conditioned accommodations with a safe and a ceiling fan. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2022.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Terranova Suites, you're just a quick walk from Univalle. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2012, this comfortable aparthotel has 82 apartments over 4 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a living room, a flat-screen TV and a microwave
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Las Brisas Shopping Center and 7 minutes from Santa Cruz Zoo
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at Terranova Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Terranova Suites has a restaurant on site.
BOCCAS – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • BOCCAS

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a zoo
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 82 units
  • Beaux Arts architecture
  • Built in 2012
  • Garden
  • Gated community
  • Renovated - December 2022

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 12
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 12

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (7:00 AM - 3:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terranova Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Early check-in fee: USD 12 (subject to availability)
  • Late check-out fee: USD 12 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terranova Suites Aparthotel Santa Cruz
Terranova Suites Aparthotel
Terranova Suites Santa Cruz
Terranova Suites
Terranova Suites Aparthotel
Terranova Suites Santa Cruz
Terranova Suites Aparthotel Santa Cruz

Terranova Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 90 reviews
Rating 8 - Good. 39 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access
Stayed 2 nights in Apr 2025

6/10 Okay

george

Stayed 7 nights in Jul 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Carlos, menifee

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The pictures of the property have to be from a decade ago. This place it is dirty and in poor shape.
Stayed 1 night in Mar 2024

8/10 Good

BERNABE

Stayed 1 night in Mar 2024

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Open and friendly staff, beautiful
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Good option for business travelers because it is closes of ViruViru airport and from down town Santa Cruz
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Website indicated a free airport shuttle may be available. It never was had to pay for taxi. Room very tired. Hotel block being renovated. Had to walk through carpet glue to g et to room.
Stayed 1 night in Feb 2020

2/10 Terrible

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-in nightmare

Check-in took about an hour. I was treated like I was crazy when I complained to the front desk.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean, spacious apartment. Nice breakfast. 10 minutes from the airport. If you ask the hotel to sort a taxi to the airport for you, you will pay double the normal price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was an ok stay in general. The bathroom needs an update.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Close to the airport

The hotel is very close to the airport, which is great if you need to stay only for a night or two. The staff is great and very helpful. The breakfast is good and since it's located inside a condo, the hotel is very safe. The only issue I found is that most of the carpets are very dirty.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Courteous staff, very clean room, good breakfast, probably closest hotel to the airport (yet still 15 minutes away by taxi; costs about $9 for the ride).
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Henry, Aylmer, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, room comfort
Gated property, very quiet, friendly staff, easy check-in, nice room, not far from the airport.
Stayed 1 night in Nov 2018

8/10 Good

Jackie, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent that this hotel is so close to airport, didn’t seem to be the type of neighborhood for an evening stroll, but the hotel grounds are nice & behind patrolled security gate. Quiet sleep, ok breakfast, wonderful staff. Found a couple small spiders, but this is Bolivia. Bedding etc was clean. Will stay again when all I need is a quick overnight for connecting flight.
Stayed 1 night in Oct 2018

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities, room comfort

As an airport hotel it works fine

Works fine as an overnight stop for the airport. The wifi in the room at the end of the corridor wasn't very good.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018