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Zafra Hotel

2.5 star property

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Photo gallery for Zafra Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Outdoor banquet area
Restaurant
Free self-parking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
KM 181.50 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003
  • Place, Xetulul Theme Park
    ‪13 min walk‬
  • Place, Xocomil Waterpark
    ‪13 min walk‬
  • Place, Parque de Aventura Xejuyup
    ‪3 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for King Room

King Room | Desk, free WiFi

King Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Desk, free WiFi

Premium Quadruple Room

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

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4.0 out of 5, Very good, 45 reviews
The price is €68
includes taxes & fees
14 Jun - 15 Jun
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About this property

Zafra Hotel

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, laundry facilities and tour/ticket assistance.
Zafra Hotel offers 41 accommodations with air conditioning. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This San Martín Zapotitlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Zafra Hotel, you'll be within walking distance of Xocomil Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a water dispenser
  • 12 minutes by foot from Xocomil Waterpark and a 2-minute drive from Dino Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Zafra Hotel. Self parking is free.

Smoking is allowed in designated areas at this San Martín Zapotitlán hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Zafra Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 150.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zafra Hotel Hotel
Zafra Hotel San Martín Zapotitlán
Zafra Hotel Hotel San Martín Zapotitlán

Zafra Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 101 reviews
Rating 8 - Good. 30 out of 101 reviews
Rating 6 - Okay. 17 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 6 out of 101 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good, friendly staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re visiting the amusement parks
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for visiting Xocomil

We enjoyed our 2-night stay at Zafra. It’s located very close to Xocomil, where we went on Saturday. The included breakfast was good. We would do it again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and excellent WiFi service
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet, safe place and parking area, add Staff personnel very well.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Cynthia

Liked: Staff & service
Good hotel and location, but could improve in cleaning of showers. Food very good.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Rosa

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Price and location

Great little hotel close to the theme parks and attractions. It was very clean and the staff super friendly. Celest, who works in the restaurant was really engaging and friendly. Food was delicious and breakfast was a great way to start the day of exploring the area. For the price and location this is a great option. Rooms are clean and tidy, noise from the road and bar is noticiable but usually quietens down around 2300.
Spacious room and very clean
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Carol .

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over all is clean. The food at the restaurant was also very good. The maintenance is lacking a little The drainstop in our bathroom shower was broken, and the tile floor was uneven, so the water puddles. The staff is very courteous and helpful.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have a security at entrance of hotel. In my stay it wasn't door always open . Office front desk other area.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2024
Verified

8/10 Good

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice in appearance. The pool had the perfect temperature for when we went in at 7pm. The pool was clean as well as the rooms. The rooms were comfortable but lacked hair conditioning and body wash/shampoo separation. The parking was extremely convenient because the are situated in front of the rooms. The breakfast included with the stay consisted of a classical Guatemalan breakfast which was excellent and the service a 10 of 10. In overall, great place and very close to Irtra parks.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

David

It's functional but nothing more.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

claudia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Apr 2024
Verified

8/10 Good

Telma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The wi fi wasn’t in the tv and we can’t install
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Worst wifi i ever had in any hotel experience also the place was having fumigation done at 6 am waking me up and made me change rooms midway through my stay only water you can drink cost you 10Q for 500ml which is overpriced borderline thievery
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Brandon

Disliked: Staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Sep 2022
Verified

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool Is for small children not adults. Wifi is slow and sometimes does not work
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Felix

Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses are of very poor quality, they are extremely hard, and it is impossible to get any rest. The pillows smell bad, the bedside lamp has an exposed wire, and I got quite an electric shock that I will always remember. The showerhead is damaged and sprays water everywhere. The liquid soap in the shower is of very poor quality. The white tablecloths in the restaurant are dirty and smell bad. The parking is limited—one night, I arrived at 11 PM to sleep and couldn't find a parking spot. When I complained at the reception, they told me to park my car sideways in front of the reception. They also mentioned that the problem is that some guests rent a single room but arrive with 3-4 cars, leaving others without parking. It was not a good experience at this hotel; I couldn't get any rest during the two nights I stayed there.
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Jorge

Liked: Cleanliness, property conditions & facilities
Malos entendidos con la aplicación de Expedía. Hotel muy bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

MARGIE

Liked: Cleanliness, amenities, property conditions & facilities
Bueno todo estuvo excelente pero se nos quiso cobrar una tapa de baño que no quebramos no por el dinero que pudimos haberlo pagado sino porque sé nos acusaba de algo que no hicimos así que, revisen bien la habitación antes de entrar sus cositas y tome fotos para que no tenga la experiencia nuestra. Ellos tomaron en cuenta que no la pagamos y agradecemos eso pero no quita que perdimos 30 minutos resolviendo la situación cuando teníamos un viaje de 4 horas conociendo el tráfico en Guatemala. Pero todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service
La limpieza y la atencion
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Juan

Liked: Staff & service
Disliked: Amenities
La habitación tenía humedad hasta en las paredes, nos cambiaron de habitación y en la otra no funcionaba el TV, hicimos reservación para 4 personas y solo dieron dos toallas y cada toalla extra la cobraban adicional, tenían decoración navideña pero las luces estuvieron encendidas toda la noche e iluminaban toda la habitación, incluyen desayuno pero hacen cobros adicionales
Stayed 1 night in Dec 2025