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Eldorado Hotel & Spa

Property class: 4
VIP Access

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Photo gallery for Eldorado Hotel & Spa

Exterior
Lobby sitting area
Reception
Front of property
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪5 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

9.0 out of 10
Wonderful
(84 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(143 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

  • Sleeps 4

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

  • Sleeps 4

View all photos for Suite, 1 King Bed (Junior Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2

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About this property

Eldorado Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Eldorado Hotel & Spa. During your stay, you're just a quick walk from Santa Fe Plaza. You'll find features such as 2 bars, a full-service spa and an outdoor pool.
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Treat yourself to facials, manicures and pedicures or body treatments at Nidah Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Santa Fe Plaza and 7 minutes on foot from Loretto Chapel
  • Dogs welcome for a fee (restrictions apply)
Eldorado Hotel & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Eldorado Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santa Fe hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 736 out of 1139 reviews
Rating 8 - Good. 207 out of 1139 reviews
Rating 6 - Okay. 110 out of 1139 reviews
Rating 4 - Poor. 46 out of 1139 reviews
Rating 2 - Terrible. 40 out of 1139 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved having them come start a fire in our kiva each night!
Stayed 3 nights in Dec 2025

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Always an amazing time at the Eldorado! They were so accommodating to my dog as well. Room was spotless as usual and customer service is always great including the valet team !
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

vijay

Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Customer Service. The room was spacious, clean and the king bed was comfortable. Dining options with room service, restaurant on site and next door restaurant in walking distance. It’s a luxury hotel downtown, great location to walk to the St. Francis Cathedral and shopping. They allowed pets which is a rare find when you want to experience the local charm of a city like Santa Fe.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Yingjun

Stayed 4 nights in Dec 2025

10/10 Excellent

DIEGO Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always friendly, room was clean and spacious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great!
Stayed 3 nights in Dec 2025

8/10 Good

Rod, SANTA ANA

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a very nice hotel, clean and comfortable, great location, walking distance to everything in the city center. The outdoor jacuzzi was nice but it was a long way to walk there in the cold with wet swim suites back to the room. We somehow didn’t have any robes or slippers in our room which would have helped. The bar, restaurant, and in room dining hours shut down at 9 pm which was not ideal. The staff was very attentive. We really enjoyed an exceptional Flamenco performance inside the hotel on New Year’s Eve. On some evenings we noted piano playing in the bar area which was pleasant. The parking was convenient with an elevator access and valet service. I would definitely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ravi

Nice location and very clean. Good staff
Stayed 3 nights in Nov 2025

10/10 Excellent

stacy

Liked: Amenities, property conditions & facilities
The room was not in very good condition. The chairs have rips in them, there were no robes or slippers and there were dirty towels on the table and chairs on the patio. Much worse than our room a week ago.
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff is great.
Stayed 4 nights in Dec 2025

6/10 Okay

Scott

Stayed 2 nights in Dec 2025

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very long wait at valet and could not get the room clean despite making 2 requests during the day. Management finally made it right and overall the hotel was nice, clean, and accommodating. Restaurant was good. Overall staff was friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wesley, Austin

Stayed 1 night in Jan 2026

10/10 Excellent

Janice Delegal, Fort White

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Clean rooms. Staff very friendly and helpful.
Stayed 4 nights in Dec 2025

4/10 Poor

Kanju

Travelled with family
Disliked: Amenities
Staff put me on hold when I called front desk to make a request and never answered again. I had to come down to front desk to request for a missing TV remote, which should have been available to begin with. Price for stay was too expensive for its quality and the service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, delicious food, amazing Flamenco show, and comfortable room with a balcony and view.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jim

Stayed 2 nights in Dec 2025

8/10 Good

Araceli

Stayed 3 nights in Dec 2025

6/10 Okay

Jessica, Austin

Travelled with family
Liked: Amenities
Floors were dirty in the hallway and room. Beds were very uncomfortable. Thermostat wouldn’t didn’t have any option other than fan. We kept the wi die open the whole stay. The lobby was really nice. Breakfast at the restaurant was good. Had dinner there one evening and they were out of about 5 things on the menu after being closed for two days.
Stayed 4 nights in Dec 2025

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, excellent rooms, great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

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