4/10 Poor
Joe Mar
Travelled with family
21 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is dusty, my dad was not able to sleep because he keeps sneezing due to dust, I can also feel the heaviness of the dust in the air. And I had to pay 20$ so I can have an early check in, sort of upgrade, that’s the only way I could get a room at 2pm since regular check in is 4pm, I had no choice but to upgrade since my 75 and 76 years old parents were with me. I booked with breakfast thru Expedia, but the reception said there should actually be no breakfast option as it didn’t reflect on their end, not sure if it was Expedia side or the hotel side that messed up; good thing is the receptionist looked at my Expedia confirmation thus she gave us the voucher. Back to the dust, when the sun was up, the dusts were more visible floating thru the sun rays, just proved it was really dusty, no wonder when you book thru Expedia there’s an option for allergy free room of course for additional fee. The hallway close to the elevator stinks like poop, guest from top floor asked us as we were walking to our room if we can also smell gas.
Joe Mar
Stayed 1 night in Apr 2025