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La Posada de Santa Fe, A Tribute Portfolio Resort & Spa

5.0 star property

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Photo gallery for La Posada de Santa Fe, A Tribute Portfolio Resort & Spa

Stroll through the serene garden, surrounded by a central water feature, well-manicured flower beds, and a variety of shrubs.
Relax in our inviting bar area with a long bar, cushioned seating, and framed artwork.
Cozy living room with a fireplace, comfortable seating, and decorative elements.
Relax in style with a fire pit at the center of this inviting patio, surrounded by lush greenery and comfortable seating.
Relax by the serene pool surrounded by lush greenery and flowering plants, with lounge chairs and a table for a peaceful evening.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
330 E Palace Ave, Santa Fe, NM, 87501
  • Canyon Road
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe Plaza
    ‪8 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Studio, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fireplace)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Fireplace)

8.6 out of 10
Excellent
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace

37-inch LCD TV with premium TV channels, TV

Suite, 1 Bedroom, Fireplace

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Fireplace)

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Fireplace)

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fireplace)

Room, 1 King Bed (Fireplace) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Fireplace)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 37-inch LCD TV with premium TV channels, TV

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed (Fireplace)

Premium bedding, in-room safe, individually decorated

Studio, 1 Queen Bed (Fireplace)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Stunning entrance with double doors, wooden beams, and patterned tile paving.

Inn and Spa at Loretto

  • Pool
  • Spa
  • Pet-friendly
  • Air conditioning
4.5 out of 5, Wonderful, (1009)
The price is €348
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Inn and Spa at Loretto

About this property

La Posada de Santa Fe, A Tribute Portfolio Resort & Spa

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
La Posada de Santa Fe, A Tribute Portfolio Resort & Spa offers 157 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sage at La Posada has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. During your stay, you're just a quick walk from Santa Fe Plaza. Free WiFi in public areas, free valet parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hydrotherapy, body scrubs or hot stone massages at Spa Sage at La Posada
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Just a 2-minute drive from Santa Fe Plaza and 8 minutes from Meow Wolf
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Posada de Santa Fe, A Tribute Portfolio Resort & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4500 square feet (418 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a library are also featured at the luxury La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Valet parking is free.

This 5-star Santa Fe hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Julia – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Patio – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Julia's Social Club – This bistro serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Staab House – This cocktail bar only serves light fare. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 to 20 for adults and USD 4 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Julia
  • Julia's Social Club
  • Staab House
  • The Patio

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,500 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (107 centimetre high)
  • Grab bar near toilet (107 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 20 for adults and USD 4 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Posada Resort
Posada Sante Fe
Posada Sante Fe Resort
Posada Santa Fe Luxury Collection Resort
Posada Luxury Collection Resort
Posada Santa Fe Luxury Collection
Posada Luxury Collection
La Posada De Santa Fe Hotel Santa Fe
La Posada De Santa Fe Resort And Spa
Posada Santa Fe Tribute Portfolio Resort
Posada Tribute Portfolio Resort
Posada Santa Fe Tribute Portfolio
Posada Tribute Portfolio
La Posada De Santa Fe Hotel
La Posada de Santa Fe a Tribute Portfolio Resort Spa
La Posada de Sante Fe Resort Spa
La Posada de Santa Fe a Luxury Collection Resort Spa
La Posada De Santa Fe Hotel Santa Fe
La Posada de Santa Fe a Tribute Portfolio Resort Spa
La Posada de Santa Fe, a Tribute Portfolio Resort & Spa Hotel
La Posada de Santa Fe, a Tribute Portfolio Resort & Spa Santa Fe

La Posada de Santa Fe, A Tribute Portfolio Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property with many amenities such as the spa, fitness center, shuttle, restaurant within walking distance to the galleries, shops and restaurants however some of the rooms felt old and dark. The staff was very accommodating when my first room had an old carpet odor. Our second room was much better. My friend also had to change her first location. Fortunately the staff was so helpful and understanding.
Stayed 1 night in Apr 2025

4/10 Poor

Kim, Houston

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff from front desk to valet to housekeeping were all wonderful. They accommodated us for an estly checkin which was great. The lobby was very nicely decorated Hotel is in easy walking distance of the main square with lots of shopping and dining options. Things went bad once we reached our overpriced king suite. There was no elevator which we were not told ahead of time. Die to physical limitations, I could not help my husband bring suitcases upstairs and on one bad pain day, could barely get myself upstairs. The carpets in entry, staircase and landing were filthy. In 3 days, the landing was never vacuumed with some sort of blue plastic trash scattered from check in to check out. Our king suite had dirty carpet with holes in several areas. Furniture was dated and uncomfortable with cobwebs covering the front window. Bathroom did not have a single rack to hang towels either by sink or tub. Sink was cracked and stained. Not enough plugs in bedroom to plug in 2 cell phones and table only on one side of the bed so hubby put a desk chair to set his phone and water bottle. The bed was comfortable with full pillows and nice linens so there was one plus. This property is not the quality you would expect from a Marriott Bonvoy and certainly not at the prices charged. I seldom leave a negative review but was very disappointed with this stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old rooms. Our room hardly had any working electrical outlets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Mar 2025

6/10 Okay

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience was great, but the layout of the room made it impossible to enjoy the fireplace or watch the TV with any comfort. 2 uncomforatble chairs in the corner faced the fireplace, and the TV faced the side of the bed and away from the 2 chairs. The toilet was litereally infront of the sink- we could wash our hands as we went to the bathroom. I think they might want to rethink the bedroom layout.
Stayed 4 nights in Mar 2025

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at La Posada for our one year Wedding Anniversary. Upon arrival your are greeted immediately with complimentary valet parking, which is so helpful since parking in the historic Santa Fe area can be tricky. At check in we were greeted by Hector who knew we were celebrating and upgraded our room. We loved the in room gas firce place and used it every night after exploring the town. The hotel staff helped my husband with special surprises throughout our stay. Our room was clean and spacious. Since it was still winter there was work happening on the grounds but still look well maintained. The furniture could be seen as dated but we thought it was fine. The hotel is close enough to historic Santa Fe but far enough to still feel peaceful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful less than 24 hours at La Posada with our 13year old & 2year old Golden Doodle - love that they allow dogs, have multiple restaurants & a heated saltwater pool & hottub. & it's so pretty!!
Stayed 1 night in Mar 2025

10/10 Excellent

wendell

Business traveller
Liked: Amenities
The star is incredibly friendly and very professional. My room was upgraded without asking and I very much appreciated it.
Stayed 1 night in Mar 2025

6/10 Okay

Richard David, Dallas

Liked: Cleanliness
Disliked: Property conditions & facilities
Casitas need upgrades. Staff was hit or miss. Angel, waitstaff at restaurant and housekeeping staff quite good.
Stayed 3 nights in Mar 2025

8/10 Good

Aleta

Liked: Cleanliness, staff & service, property conditions & facilities
It was all so easy. The worst thing, not that bad, was the steam room is only open while the spa is open. The room we stayed in you could hear people outside. We enjoyed our visit.
Stayed 1 night in Mar 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Some of the rooms can be small and dark. Had to request a different room. Staff and service were good.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Travelled with family
Liked: Amenities, property conditions & facilities
La Posada is a beautiful, historic property, very convenient to the main action in old town. We went in mid March so couldn't enjoy the grounds that people compliment (dormant vegetation and fountains turned off). Contrary to negative reviews about room condition and quality, our king fireplace suite was in perfect condition other than a problematic sofa sleeper. The spa is really nice and we enjoyed our spirit of Santa Fe treatment, which, by resort standards was very reasonably priced. Our only gripe was the hot tub (a key reason we selected La Posada) was badly in need of water treatment and cleaning (they promised to credit our resort fee).
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer, Centennial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on 6-acres with southwestern architecture and beautiful grounds. We enjoyed all that La Posada de Santa Fe offers, including a fitness center, a spa, several restaurants/bars, and a heated pool as well as a hot tub. It is also located within walking distance to the old town/plaza area of Santa Fe with its museums, shops and restaurants. The staff members are very friendly and work to make your stay as pleasant and comfortable as possible. We plan to return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite Sanra Fe hotels with a wide variety of rooms ranging from magnificent to, well, meh. staff is helpful and cheerful. Grounds are lovely. Because it is a walled compound you want to avoid rooms on the walls, some of which look out on work areas. Great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

michael, SAN FRANCISCO

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Clinton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mechanical system in the room was problematic. It appeared that there were two different controls for the heat, a typical wall control (old style) and a remote control. I used the remote control to set the temp at 68 degrees. When we returned from dinner the room was very hot and the HVAC unit was blowing hot air. After some playing around with the two controls I got the AC to cool the room down, then had a problem turning it off! Also, the cold water from the sink was warm to hot. Last, when we checked out we were charged $80 ($40 per night) for "Hotel Services," which was not identified when we made the reservations. The desk clerks were friendly as was the bell men. Restaurant staff and bar staff were indifferent. We have stayed at this facility in the past and that was part of the motivation to stay again, even though the price per night was very high, even for Santa Fe. However, this time it was not at all the kind of experience we expected, for the very high price paid. We will not be staying there again.
Stayed 2 nights in Mar 2025

8/10 Good

Lawrence

Stayed 3 nights in Mar 2025