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Hotel Boutique Casa Carolina Santa Marta

4.0 star property

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Photo gallery for Hotel Boutique Casa Carolina Santa Marta

3 outdoor pools, pool loungers
Boating
Restaurant
Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004
  • Place, Simón Bolivar Park
    ‪3 min walk‬
  • Place, Parque de los Novios
    ‪6 min walk‬
  • Place, Santa Marta Cathedral
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | View from room

Suite

8.4 out of 10
Very good
(7 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Boutique Casa Carolina Santa Marta

This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hotel Boutique Casa Carolina Santa Marta offers 25 air-conditioned accommodations with tablet computers and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casa Carolina Santa Marta. During your stay, you're just a quick walk from Mayorship of Santa Marta. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Simón Bolivar Park and Tairona Gold Museum
  • Airport shuttle service available for a fee
Hotel Boutique Casa Carolina Santa Marta offers its guests a full-service spa, 3 outdoor swimming pools, a hot tub, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Casa Carolina Santa Marta. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Santa Marta hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hotel Boutique Casa Carolina Santa Marta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Built in 1780
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Carolina Santa Marta

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 2500 per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Boutique Casa Carolina Santa Marta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Hotel Boutique Casa Carolina Santa Marta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 374 reviews
Rating 8 - Good. 80 out of 374 reviews
Rating 6 - Okay. 17 out of 374 reviews
Rating 4 - Poor. 3 out of 374 reviews
Rating 2 - Terrible. 8 out of 374 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Cathal

Liked: Cleanliness
The area outside is dangerous is dirty
Stayed 1 night in Jan 2026

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the room very spacious, the beds mattress is really really hard which makes it very uncomfortable, breakfast was good but could have more options, the area around the hotel for 3 blocks is very very dirty and with lots of homeless people not nice at all to walk. The swimming pool and hotel installations are very nice looking and clean
Stayed 3 nights in Jan 2026

8/10 Good

Cathal

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Dec 2025

8/10 Good

Nestor Eliecer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent indoor facility - outside area unsafe and dirty garbage —- we tried to be inside before 9 pm. Outside gave us an unsafe environment…. Otherwise indoor - more than we hoped. Room good size. Bathroom excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful oasis in the cente of Santa Marta

Lovely room with two balconies. Very comfortable and lovely. Excellent air con and WiFi. Staff were helpful, friendly and professional. Gorgeous pool area. Location in the centre four minutes from the sea.
Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN, White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
This place has a great restaurant with everything cooked perfectly nice breakfast real nice rooms good pools spa on hand nothing to complain about here and for the price one of the nicest in Santa Marta. Clean quiet great value
Stayed 1 night in Jun 2025

8/10 Good

Philip, Oxford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely with great facilities and friendly staff. As with lots of Santa Marta great care is required when leaving the hotel after 7.30pm, although i didn’t see or experience any issues as used taxis to get around.
Stayed 2 nights in May 2025

10/10 Excellent

Mélanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very beautifully laid out, attention to detail is exceptionnal in the design. Staff is professional, helpful and polite. Pools and spas feel nice, lots of spots outside the room to just rest and enjoy. Plants everywhere make for a great natural ambiance. The walk from the most busy area can feel a bit sketchy at night but we did it (2 women) without any problem. If you were uncomfortable, it's a quick and cheap cab ride. Apart from that, it's a good five stars from me!
Stayed 3 nights in Apr 2025

6/10 Okay

Sean

Stayed 1 night in Apr 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place in Santa Marta
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific team and super helpful. We took taxis to leave the hotel as the street is not pleasant. Kitchen is good, spa services are excellent and the front desk staff were great about helping us find our way around. I would stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anita, toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit the little town, all walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Carlos was awesome so helpful and making us welcomed, great place to stay, wish we had more time to enjoy all the amenities
Stayed 1 night in Feb 2025

10/10 Excellent

grizel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and wonderful helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel near the heart of Santa Marta.
Stayed 1 night in Jan 2025

10/10 Excellent

grizel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
Stayed 1 night in Jan 2025

2/10 Terrible

Aprile, seattle

Safety is a major concern at this hotel given its location. I would not arrive/leave the hotel unless you take a taxi. I was truly shocked given the rating of the hotel. This is a fine hotel, but don’t expect 4 star quality or safety.
Stayed 5 nights in Dec 2024

10/10 Excellent

Fadi

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city and great service
Stayed 4 nights in Dec 2024

10/10 Excellent

yandreina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda propiedad, muy gentil y servicial las personas que trabajan allí
Stayed 4 nights in Dec 2024

8/10 Good

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and exceptional

I was referred to stay at Hotel Carolina,,and was not disappointed the whole building is unique and wonderful ,i personally loved the rooftop pool ,you will understand why,, the staff was terrific,close to everything in the Historic section and Marina ,,George V from St Petersburg Fl
Stayed 2 nights in Dec 2024

8/10 Good

James, Revelstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024

10/10 Excellent

DWIGHT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem! You'll have to call front desk for heavier luggage since there's no elevator.
Stayed 3 nights in Nov 2024