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Hotel Palmarena Plaza

3.5 star property

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Photo gallery for Hotel Palmarena Plaza

View from room
Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets
Front of property
32-inch TV with cable channels
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006
  • Place, Rodadero Beach
    ‪3 min drive‬
  • Place, Parque de los Novios
    ‪8 min drive‬
  • Place, Rodadero Sea Aquarium and Museum
    ‪11 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪12 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets

Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | Minibar, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 5 Single Beds OR 1 Double Bed and 4 Single Beds

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About this property

Hotel Palmarena Plaza

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a children's pool are on-site.
Hotel Palmarena Plaza offers 32 accommodations with minibars and free toiletries. Cable televisions are provided.

Bathrooms include a shower. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Palmarena Plaza, you're just a quick walk from Arrecife Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Bumaye
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a playground
  • Within a 15-minute walk of Arrecife Shopping Center and Mundo Marino Aquarium
Hotel Palmarena Plaza offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the family-friendly Hotel Palmarena Plaza. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Marta hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.
Bumaye – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmarena Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 6000.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Reviews

Hotel Palmarena Plaza Reviews

5.8

7.0/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 6 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

10/10 Excellent

German

Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Amenities
Needs updating
Stayed 2 nights in Mar 2025

2/10 Terrible

CARLOS, Bronx

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super outdated! Not worth it! Misleading photos!
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

diana

Business traveller
Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023

6/10 Okay

Cesar, New York City

Room for improvement

The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Palmarena

No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.

4/10 Poor

Jesus David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El wifi en el hotel no funciona y cuando pides ayuda simplemente no hacen nada. Es la segunda vez que me quedo en el hotel y pasa lo mismo. El desayuno aparte es absolutamente feo
Stayed 1 night in Apr 2025

10/10 Excellent

Bianis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Excelente atención bonitas instalaciones pero antiguas, muy limpio, excelente precio, la comida excelente regresaría sin duda
Stayed 1 night in Apr 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 2 nights in Aug 2024

4/10 Poor

David

Stayed 1 night in Feb 2022

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities

Hotel comodo

Estuvimos tranquilos y disfrutamos de la piscina

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.