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Hotel Irotama Lago

Property class: 4

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Photo gallery for Hotel Irotama Lago

A restaurant with a thatched roof, a central water feature, and a long dining table set for a meal.
A hotel entrance with a thatched-roof structure, a staircase, and large rocks.
A bar area with a thatched roof, wicker chairs, and hanging lights.
A resort pool with a thatched-roof structure, palm trees, and a rocky island.
A modern lobby with a wooden ceiling, comfortable seating, and a large TV screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Place, Zazue
    ‪6 min walk‬
  • Place, Bello Horizonte Beach
    ‪6 min walk‬
  • Place, Rodadero Beach
    ‪23 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪9 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a TV, a balcony with a view of the city, and a ceiling fan.

Superior Room

9.2 out of 10
Wonderful
(20 reviews)
  • Beach view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a balcony with a view of the city, a small table, and a chair.

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • Beach view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

A modern hotel room with a large bed, a TV mounted on the wall, and a balcony with a view of the city.

Luxury Room

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 179 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a small table, chairs, a nightstand, and a view of the ocean.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.4 out of 5, Excellent, 672 reviews
The price is €114
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About this property

Hotel Irotama Lago

Along with 5 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Irotama Lago offers 188 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Irotama has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Irotama Lago. During your stay, you'll be connected to the convention centre and just a quick walk from Bello Horizonte Beach. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to massages, body scrubs or body treatments at Irotama
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Within a 10-minute walk of Bello Horizonte Beach and Zazue
  • Free airport and local-area shuttle service
Some rates at Hotel Irotama Lago are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Irotama Lago offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 5813 square feet (540 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Irotama Lago. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Santa Marta hotel.

Hotel Irotama Lago has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Irotama Lago are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen island
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: COP 4300 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Irotama Lago offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Lago
Irotama Resort
Hotel Irotama Lago Hotel
Hotel Irotama Lago Santa Marta
Hotel Irotama Lago Hotel Santa Marta

Hotel Irotama Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 837 reviews
Rating 8 - Good. 229 out of 837 reviews
Rating 6 - Okay. 72 out of 837 reviews
Rating 4 - Poor. 27 out of 837 reviews
Rating 2 - Terrible. 32 out of 837 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Room was huge and very comfortable. Breakfast buffet daily incredible! I would stay there again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - Highly recommended...
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful experience, delicious food, clean rooms, but staff could be friendlier at the front desk
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gloria Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and perfect amenities for a family trip.
From 12th floor
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Food needs improvement
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Great place all in all
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Coin

Liked: Amenities
It was a great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

ALEX MARIO

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Room was nice and the staff was great and safe.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities
Beautiful stay. Nice installation food and services.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Angel rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. I didn expected to be that nice..it really was and clean I stood at the lago. It was very close to the main pool..it was just perfect Cab/uber ride to rodadera it isnt far quick cheap ride l, and to the city of santa marta it isnt far either.. It is a very nice place
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel located in front if a good beach and the staff is very friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is so nice and clean
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Fun trip , everybody was so nice and helpful at the hotel
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was ok staff was amazing made it verry dificult to pay with cash
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Angela Maria Vargas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

javier

Liked: Cleanliness
Great place family friendly. Food is average but service is good. Nice beach and good security.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Mike

The beach and pool were really nice but for a place like that it felt like it should be all inclusive. I guess I'm used to the Mexican hotels where that's pretty standard. It was a nice relaxing stay though
Stayed 4 nights in Jan 2026