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Park Hotel

3.0 star property

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Photo gallery for Park Hotel

Property entrance
View from property
Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Pool
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Carrera 1 # 18-67, Santa Marta, Magdalena, 470004
  • Place, Santa Marta Beach
    ‪1 min walk‬
  • Place, Parque de los Novios
    ‪2 min walk‬
  • Place, Marina Santa Marta
    ‪3 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪17 min drive‬

Room options

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 8 sq m
  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 25 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard with Sea View

  • 24 sq m
  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 16 sq m
  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • 20 sq m
  • Sleeps 3

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About this property

Park Hotel

Beachfront comfort, a fitness centre
Spend the day relaxing on the beach or pampering yourself at Park Hotel's full-service spa.
Park Hotel offers 60 air-conditioned accommodations with a safe and free toiletries. This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Park Hotel, you're just a quick walk from Santa Marta Beach. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Santa Marta Beach and Santa Marta Bay
Park Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. A free manager's reception is offered on selected days. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Park Hotel.

This 3-star Santa Marta hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Park Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: COP 14,000 for adults and COP 14,000 for children
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Full-service spa
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 14000 for adults and from COP 14000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Hotel Santa Marta
Park Santa Marta
Park Hotel Hotel
Park Hotel Santa Marta
Park Hotel Hotel Santa Marta

Reviews

Park Hotel Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 121 reviews
Rating 8 - Good. 39 out of 121 reviews
Rating 6 - Okay. 32 out of 121 reviews
Rating 4 - Poor. 9 out of 121 reviews
Rating 2 - Terrible. 10 out of 121 reviews

Reviews

8/10 Good

Jose

Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good value for the money. The photos online made it look a lot more glamorous than it was. Lol
Stayed 2 nights in Jul 2025

8/10 Good

John Tat Fung, San francisco

Liked: Cleanliness, amenities
Close to Charter Station if you will take a cruise to Tayrona. Right next to a so-so beach. Walking distance to central area. Room is a bit dated though.
Stayed 5 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beach view = wow

the view, wow
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor, Miami

Excelente location Stuff and premises
Stayed 5 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
love the place . Great staff Great pool
Stayed 3 nights in Mar 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and clean rooms . Great pool . Across from the beach .
Stayed 5 nights in Feb 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Well maintained pool . Air conditioning in rooms . Best location in santa marta . The staff was amazing
Stayed 7 nights in Feb 2024

10/10 Excellent

Marle, bakersfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10out10
Stayed 3 nights in Jan 2024

2/10 Terrible

Damir

Stayed 2 nights in Feb 2023

8/10 Good

Olmo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel workers were really kind and ready to help us with everything we needed. But, there were little issues: first, the room was too small and during the first shower I took a bad smell like sewage came out of the pipe, so as a temporary solution for one night they gave us a really good suite room, but early by the morning we had to move to another one that was not clean yet, so we had to left all our luggage saved at the front desk. When we came back by 7:00 pm the receptionist attended another group, but we came first. Then, we had to complain about that and finally moved to our final room that was really good and spacious. Another bad thing is the "DJ" at the pool. The music is so loud, that guy plays with the volume all the time, and is impossible to have a relaxing time at the pool if he is there. Please keep the pool with no music or adjust the volume to a permanent rational level. Recommendation: If you go to Park Hotel first ask for checking the room and try the sink and shower. They have good rooms, but occasionally don't give the best ones.
Stayed 4 nights in Dec 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021

6/10 Okay

jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

I don't understand the 8.6 satisfaction ratio

I was surprised at how substandard my room was as compared to other I happened to look into that were being cleaned. No hot water and very low pressure. The pool area was beautiful and the desk staff all nice. I don't feel they put me in a very nice room and I am not sure why. I assumed perhaps they were all the same but there were better rooms. This is a very old hotel and although on the beach access blocked during my stay without walki a large distance around the fenced area. It looks like it will be done soon. Bed was very comfortable.
Stayed 2 nights in Apr 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group

no parking

free parking was not available
Stayed 1 night in Dec 2020

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, room comfort

Better than expected

The location is great. Nice balcony with the view over the beach. Extra bed, it was nice. Fridge! Very good value!
Stayed 2 nights in Jan 2020

10/10 Excellent

Paul, Toronto Cañada OchoRios Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spaciousness Site.Locati9n.Views from front patio My room had no window, only negative
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best location: on the beach, close to bars and restaurants, you get great deal for all the tours.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park hotel Santa Marta

Nice hotel in the center of the city by the beach. Staff are friendly. It is a basic hotel, but safe. Many restaurants within walking distance. View from top balconies is panoramic to the beach and main road.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever !

We walked by the hotel and the guy showed us a room the looked good when we. Smr back to check in they gave us a completely different room. Right from the beginning we felt Luke the air conditioning wasn’t working to good but the guy at the front desk assured us that it will definitely cool down later on. (Very important thing for a 90 degree wether city ) A few hours later room was still warm actually warmer then outside !! We went to complain and they said no problem we will send someone to fix it. We left the room and came back a few hours later at night the guy said he sent someone and it is now fixed, we walked in to the room and it was hot !! We couldn’t sleep all night one of the worst experiences ever at a hotel.
Stayed 2 nights in Mar 2018

10/10 Excellent

gise, buenos aires, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper close to the beach, fantastic view.

This hotel is the best option in Santa marta. Awesome view, huge rooms, good breakfast and a great rate. This is the to go hotel in SM. The room was great and quiet. You can see the sunset the beach right across the street
Stayed 6 nights in Feb 2018

6/10 Okay

Harold B

Liked: Cleanliness, staff & service

The truth Park hotel and Santa Marta

Basic motel like. No hot water to take a shower. Swimming pool in my house better and bigger than this. Bed very hard. Breakfast very basic not too many options. Soap tiny for just one shower, do not expect shampoo or body lotion just the tiny soap. Great location, just cross the street and you are walking by the ocean. I would not enter the water though. The sand is really dark and the ocean seems dirty. Around the Park hotel Nice restaurants and great seafood, beautiful view. Get your own clean water to brush your teeth. Lot of beggars asking for something and the tourists from Germany and Europe don’t give to the poor but Americans with good hearts will give something. Except for me, I did not meet any from the U.S. Sad!
Stayed 5 nights in Feb 2018

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Carlos Florez, USA

Disliked: Cleanliness, property conditions & facilities
It was ok but food is just awful!