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Maple Resort

3.5 star property
VIP Access

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Photo gallery for Maple Resort

Exterior
Cabin, 3 Bedrooms | Terrace/patio
Cabin, 2 Bedrooms | Private kitchen
Terrace/patio
Cabin, 2 Bedrooms | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ejido Santa Rosa Parcela 32, Santa Rosa, BC, 22766
  • Place, Las Nubes Wineries and Vineyards
  • Place, Winery Santo Tomas
    ‪37 min drive‬
  • Place, Winery Vena Cava
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cabin, 3 Bedrooms

Cabin, 3 Bedrooms | Terrace/patio

Cabin, 3 Bedrooms

  • 320 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Cabin, 2 Bedrooms

Cabin, 2 Bedrooms | Terrace/patio

Cabin, 2 Bedrooms

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Room, 2 Queen Beds, Terrace

Terrace/patio

Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Terrace

Terrace/patio

Room, 1 Queen Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Maple Resort

Hotel with free parking, in the vicinity of Winery Santo Tomas
An outdoor pool, Access to hot tub and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Maple Resort offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
During your stay at Maple Resort, you'll be close to Arena Valle de Guadalupe. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a terrace
  • 11.6 mi (18.7 km) from Winery Santo Tomas and 14 mi (22.5 km) from San Miguelito Beach
  • Pets welcome free of charge
Maple Resort offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. Maple Resort also features a terrace and pool umbrellas. Self parking is free.

This 3.5-star Santa Rosa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Hot tub
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Thursday - Monday (8:30 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Thursday - Monday: 8:30 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM

Property is also known as

The Maple Hotel
The Maple Resort
Maple Resort Hotel
Maple Resort Santa Rosa
Maple Resort Hotel Santa Rosa
La Estancia Santa Rosa Hotel Boutique

Reviews

Maple Resort Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 9 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

Reviews

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful Place
Stayed 1 night in Aug 2025

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was wonderful, it’s on the pricey side, very rustic roads, literally driving up hills, best if taking a truck or SUV car .. Overall great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristina

Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Gerry

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rented the large 3-bed cabin (#1). Looks very nice until you start to notice the details. Dirty pool upon arrival, no hot water and mice inside. Asked for mouse traps, (Ruben) never came. The whole upstairs squeaks so much and so loud. Bathroom in large bedroom is soo uncomfortably situated. Watch your head as you get up from the toilet. Banged my head twice. Would definitely NOT stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the property, our room was clean the pool was really nice and relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Valle Amazing pool and bar I just loved it
Stayed 1 night in May 2025

10/10 Excellent

ALEX

Liked: Amenities
Love it
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice
Stayed 1 night in Jun 2025

10/10 Excellent

billy

Liked: Cleanliness, amenities, property conditions & facilities
Greta please to spend some time, restoring was closed but everything else was excellent
Stayed 1 night in May 2025

8/10 Good

Avy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Maple 5/31/25-6/1/25. It is off road in a tranquil location. Check in was strictly at 3 and we had to wait for the front desk concierge till then. It was unfortunate the restaurant burnt down in January so we were limited to the swim up bar. We didn't do the ferris wheel since it was also closed. The place was kept very clean and the staff at the swim up bar were very attentive and very hard working. They deserve raises. Overall it was remote and relaxing.
Stayed 1 night in May 2025

4/10 Poor

Irvin

Travelled with family
Disliked: Property conditions & facilities
Got there at 3pm cabin wasn't ready, told us to go the pool bar and get a compliment drink bar tender didn't know anything about it had to call reception an hr later to see if cabin was ready. Got to cabin fridge smelled like rotten meat. Water coming out of faucets was dirty. No hot water in main bathroom. Jacuzzi only worked the first night. The property is still been worked on everything they advertise isn't operating Expedia should remove them from there platform
Stayed 2 nights in May 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for weekend

Nice place highly recommended
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

aide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me en canto I love it 💖
Stayed 1 night in Mar 2025

2/10 Terrible

Luz

Disliked: Staff & service, amenities, property conditions & facilities
This place is absolutely false advertising. First its in the middle of no where. Fortuna restaurant is burned down. Ferris wheel is not operating, zipping is not available. Short staff, only option to purchase food is at the pool. Not many options, the cooker was short with food inventory emphasized with whatever they had. Food is over priced. No hot water at my stay. NO internet. However the two workers there goes above and beyond to accommodate the guest. Kudos to them. The pool is extremely cold and needs to be filtered. Dead bees are just wondering in the pool.
Stayed 2 nights in Feb 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Dec 2024

6/10 Okay

Rocio

Liked: Staff & service
Beautiful place, bed wasn’t the most comfortable. No mini fridge and no way of transport around the place to and from restaurants
Stayed 2 nights in Nov 2024

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Water heater is too small and does not work, we could not take a shower at all. The fire place is not designed correctly, all the smoke comes into the cabin rather than going out, it defeats its purpose, we stopped using it..
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

4/10 Poor

Jose

Disliked: Staff & service
Stayed 1 night in Oct 2024