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Xlanbal

3.0 star property

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Photo gallery for Xlanbal

Outdoor pool
Standard Triple Room | Premium bedding, down duvets, free WiFi
Hallway
Front of property
Standard Triple Room | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Canton Tzanchaj, Santiago Atitlan,Sololá, Santiago Atitlán, Sololá, 07019
  • Place, Lake Atitlán
    ‪13 min walk‬
  • Place, Parque de Paz
    ‪2 min drive‬
  • Place, Santiago Atitlán
    ‪5 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪150 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down duvets, free WiFi

Standard Triple Room

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Triple Room, 1 Bedroom, Balcony, Mountain View

Standard Triple Room, 1 Bedroom, Balcony, Mountain View | Premium bedding, down duvets, free WiFi

Standard Triple Room, 1 Bedroom, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

Comfort Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Xlanbal

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, limo/town car service and a garden are on-site. Housekeeping is available on request.
Xlanbal offers 3 accommodations with free toiletries. Beds feature down duvets and premium bedding. This Santiago Atitlán hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Xlanbal, you're just a quick walk from Lake Atitlán. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include limo or town car service
  • On-site recreation includes a playground
  • 8 minutes by foot from Lake Atitlán and a 4-minute drive from Santiago Atitlán
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome free of charge
Xlanbal offers its guests a waterslide and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the family-friendly Xlanbal. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santiago Atitlán hotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11:00 AM.
Xlanbal has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Low-height electrical sockets in bathroom
  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 2400 per vehicle (return, maximum occupancy 8)
  • Cleaning/housekeeping/linen fee: GTQ 65 per day
  • Rollaway bed fee: GTQ 15.0 per day
  • Firewood fee: GTQ 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Xlanbal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Xlanbal Hotel
Xlanbal Santiago Atitlán
Xlanbal Hotel Santiago Atitlán

Xlanbal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Amenities
On-going construction to the building was horrendous. Also the building being constructed next door and the street dogs barking all night everynight and finally the cockrall 4 am to 6 am everymorning ! Do not stay if you want peace.
Another level being constructed immediately above my room !
Stayed 3 nights in Feb 2026

10/10 Excellent

Nicole

Great place !
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and absolutely accommodating. My flight was delayed 5 days due to weather and they still accommodated my reservation! It’s safe and clean. We will definitely be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service
Place was okay, but needs improvement in all areas.
Stayed 2 nights in Mar 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff. Attention with the pool's floor

This is a nice eco-friendly project. The staff is always attentive and you'll not have a single day without the caring smile of Juan, Esteban, Lesbia, and the others... One only complaint: the pool had a super slippery floor, which makes it a bit unsafe if you are playing with children and you can't stand within the pool...
Stayed 3 nights in Feb 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. The yard area is really nice. Room was comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Quina Miranda

Stayed 4 nights in Dec 2025

2/10 Terrible

Carlos

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Camas incomodas y viejas. Habitación sucia... no cambiaron las sabanas cuando llegamos estaban llenas de pelos y sucias. Tienen que mejorar...
Stayed 3 nights in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor de Santiago!

Excelente ubicación, no muy lejos del pueblo perfecto para estar relajados. Todo el personal fue súper amable, la comida deliciosa, se respira tranquilidad. Definitivamente se convirtió en nuestro hotel favorito en Santiago! Recomendado!!
Stayed 3 nights in Oct 2024

6/10 Okay

Juan

Disliked: Cleanliness, property conditions & facilities
Deben de cambiar las camas y tener comida variada no tuvimos agua por varias horas
Stayed 2 nights in Dec 2023