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Hotel Gran Jimenoa

3.0 star property

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Photo gallery for Hotel Gran Jimenoa

Property grounds
Lobby sitting area
Property grounds
Lobby lounge
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Av. La Confluencia, C/ Monseñor Panal, Los Corralitos, Jarabacoa, La Vega
  • Place, Monument to the Heroes of the Restoration
  • Place, Estadio Cibao
  • Place, Malecón de Jarabacoa
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room, Pool View

Superior Room, Pool View | In-room safe, desk, free WiFi, bed sheets

Superior Room, Pool View

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, Garden View

7.4 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 2 Double Beds

View all photos for Junior Suite, River View

Junior Suite, River View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, River View

9.2 out of 10
Wonderful
(9 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, River View

Deluxe Room, River View | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, River View

8.4 out of 10
Very good
(29 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

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  • Spa
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About this property

Hotel Gran Jimenoa

Riverside hotel with full-service spa and free breakfast
This hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Gran Jimenoa offers 65 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels.

This Jarabacoa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aleida has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gran Jimenoa. During your stay, you'll be within walking distance of Malecón de Jarabacoa. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local cuisine while dining at Restaurante Piedras del R
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, hot stone massages or aromatherapy at Aleida
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, horse riding/rentals and a playground
  • 5 minutes by car from Malecón de Jarabacoa and 6 minutes from Central Park
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
Hotel Gran Jimenoa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Gran Jimenoa. Self parking is free.

Smoking is allowed in designated areas at this 3-star Jarabacoa hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Piedras del R – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Piedras del R

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DOP 5000.00 per accommodation, per stay
  • Breakage deposit: DOP 5000.00 per stay
  • A damage deposit of DOP 5000.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Gran Jimenoa Jarabacoa
Hotel Gran Jimenoa
Gran Jimenoa Jarabacoa
Gran Jimenoa
Gran Jimenoa Hotel
Hotel Gran Jimenoa Hotel
Hotel Gran Jimenoa Jarabacoa
Hotel Gran Jimenoa Hotel Jarabacoa

Hotel Gran Jimenoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean. There wasn’t any hot water for the shower, but it didn’t bother me since the weather was hot outside. The place is also very quiet—perfect if you’re just looking to relax.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Our room river view helped us to relax and enjoy our night
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet
Stayed 1 night in Aug 2025

4/10 Poor

Federico, Manhattan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy beds that squeak, bug-infested kitchens, bad music playing in the speakers… a two-star hotel sold as five-stars. Will not come back ever again!
Stayed 1 night in Oct 2025

10/10 Excellent

Leopoldo

Stayed 1 night in Sep 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
this place was amazing!!! it was our 37th Anniversary and this place was just right what we needed to get away from the city. the sound of the river was smoothing. loved this place even for 1 night.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ABIEL

Stayed 1 night in Sep 2025

10/10 Excellent

Ceily

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Sep 2025

6/10 Okay

Jose, Santo Domingo

Travelled with family, Travelled with family and small children
Fue la tercera vez que nos hospedamos en el hotel porque nos encanta pero en esta ocación lucía mas descuidado, la habitación y el baño estaban descuidadas y la piscina estaba sucia. La recepcionista dió un mal servicio. La comida y las atenciones del restaurante y el bar si fueron muy buenas como de costumbre
Stayed 2 nights in Sep 2025

2/10 Terrible

Gina

The most horrible experience due to management. I was contacted by the property a few hours prior to checking in and informed that they weren’t able to accommodate me for my reservation due to the hotel being overbooked. Not to mention I had reserved my stay 2 months in advanced. And the only solution they had was to accommodate me at their other location, Hotel Pinar. A day later, I was informed that the president was staying at the hotel. Wished this could’ve been handled in a more professional way and maybe contacted a day in advance, where I could have time to planned and cancel in advance.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jose, kissimme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical, love the stay. It great place to be at piece, have a great meal, nice massage, a sit by the river.
View from the room facing the river
Water fall in the back of the hotel
Water fall in the back of the hotel
Bridge
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

MIGUEL

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have visited before and the Staff was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sound of the water from the river is one of the best things
Stayed 3 nights in Aug 2025

8/10 Good

Carlos

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet on Sunday extremely delayed by an hour. There were nice to give you some coffee but we were starving since 7:00 am. Bed was full of ants. Had to clean it up every night before sleeping. Besides that, Staff was very nice and responsive.
Stayed 2 nights in Aug 2025

2/10 Terrible

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Hiske

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautifull area
Stayed 2 nights in Aug 2025

2/10 Terrible

Disraely

Travelled with family
Disliked: Staff & service, amenities
The manager/gerente is no doing her job..
Stayed 4 nights in Aug 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant at the hotel offer very good food. The hotel is very clean and you will be surrounded by nature. Very beautiful place.
Stayed 2 nights in Aug 2025

4/10 Poor

penelope, Miami

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing stay. I was really disappointed with my stay at this hotel. The cleanliness was lacking from the start, there was hair in the room and bathroom, and the bathroom was clearly not properly cleaned. The pool was foggy and didn’t look well-maintained, which was a letdown since we had looked forward to using it. One of the biggest issues was that the photos online were very misleading. The rooms in person were outdated and in desperate need of renovation. What we expected based on the listing did not match the reality at all. Unfortunately, I wouldn’t recommend this hotel until some serious updates and improvements are made, especially with cleanliness and overall maintenance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir, East Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent eco friendly place with nature views. Rooms little outdated and may use some tech upgrades like usb ports , etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, the view from the bridge and the river are so nice. The hotel is a spectacle. The room that we had was nice with a pool view. The room could use some renovation. The price for one night led me to believe that it would be 10 out of 10 but it was more like 7 out of 10 for the room and 100 out of 10 for the property. The area requires a car for getting around. There are amazing things to see within a 20-25 min drive.
Stayed 1 night in Jul 2025

10/10 Excellent

Milka, Bronx

Stayed 1 night in Jun 2025