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Bahía Escondida

3.0 star property

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Photo gallery for Bahía Escondida

Property amenity
Superior Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, coffee/tea maker
Breakfast, lunch, dinner served; international cuisine, pool views
Spa reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Place, Presa La Boca
  • Place, Cascada del Chipitin
    ‪8 min drive‬
  • Place, Cascada Cola de Caballo
    ‪22 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed

Similar properties

Exterior
Gamma Rincón de Santiago
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 467 reviews
The price is €136
includes taxes & fees
13 Nov - 14 Nov
Gamma Rincón de Santiago

About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools and marina
A marina, 3 outdoor pools and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant and a fitness centre are on-site.
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court, a marina and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Bahía Escondida, you'll be within walking distance of Presa La Boca. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at La Casona, a family restaurant with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 8 minutes by car from Presa La Boca and 13 minutes from Cascada Cola de Caballo
As a guest of Bahía Escondida, you'll find a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
La Casona – Overlooking the pool, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Indoor pool
  • Motor boating
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during October, November, December, January, February and March:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Reviews

Bahía Escondida Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 141 out of 392 reviews
Rating 8 - Good. 101 out of 392 reviews
Rating 6 - Okay. 76 out of 392 reviews
Rating 4 - Poor. 42 out of 392 reviews
Rating 2 - Terrible. 32 out of 392 reviews

Reviews

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jesús

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV signal very old and wifi very poor
Stayed 1 night in Jul 2025

4/10 Poor

Mariano, Pharr

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Its hidden in the back nice & quite but limited parking they put parking violations on our side x side then we was getting charged for a pool towel. As a high class resort they should provide them. The rooms weren't remodeled like it said online beds where stiff , AC where out of date didnt get a room till 5pm
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo, Miami

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fun activities and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them
Stayed 2 nights in Jun 2025

8/10 Good

Karla L

Travelled with family
Liked: Cleanliness, staff & service
The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family.
Stayed 1 night in May 2025

6/10 Okay

Celso

Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten.
Stayed 1 night in Mar 2025

2/10 Terrible

Allan

Stayed 1 night in Mar 2025

6/10 Okay

Emy Jomary

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The view is amazing! but as far as front office, they didn't seem so concerned about our key card not working (3-4 times) we were locked out and couldn't get inside. the rest of the staff, as far as housekeeping and night management was friendly and tried to help rapidly seeing us outside freezing with our infant and couldn't get inside our room. That place has a lot of potential just needs a little bit of updating the rooms and such. overall, our stay was fair besides that.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joel

Stayed 2 nights in Nov 2024

8/10 Good

Agustin

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Nov 2024

4/10 Poor

nelson

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
the building is too old the sink from the bathroom was not drain the water and the paint come off from the walls look like ghost town
Stayed 3 nights in Oct 2024

4/10 Poor

Helen J.

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok in terms of the grounds. The gate up front, the pool area, etc were nice. The rooms not so much. The owners have invested in the grounds far more than the rooms. The paint was coming off the wall, our bathroom door had a hole in it, the beds were very hard, the linens were stained, and the cleanliness was not what you would expect at all. We also did not feel as safe as the door lock was not the best.
Stayed 2 nights in Aug 2024

4/10 Poor

Ninfa, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful, but the room need some upgrades
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good resort just needs a remodel

Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Travelled with family
Disliked: Staff & service
El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would say the service was horrible, but it was none existent
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024