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City Express by Marriott Santiago Aeropuerto Chile

3.0 star property

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Photo gallery for City Express by Marriott Santiago Aeropuerto Chile

In-room safe, desk, iron/ironing board, bed sheets
Front of property
Business centre
Reception
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Av. Américo Vespucio Oriente 1295, Pudahuel, Santiago, 8340422
  • Place, Mall Plaza Oeste
    ‪11 min drive‬
  • Place, University of Santiago-Chile
    ‪12 min drive‬
  • Place, Plaza de Armas
    ‪16 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, bed sheets

Room, 1 Queen Bed

8.8 out of 10
Excellent
(59 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 Queen Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

City Express by Marriott Santiago Aeropuerto Chile

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
City Express by Marriott Santiago Aeropuerto Chile offers 142 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at City Express by Marriott Santiago Aeropuerto Chile. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 11 minutes by car from University of Santiago-Chile and 11 minutes from Parque Quinta Normal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly City Express by Marriott Santiago Aeropuerto Chile also features a fitness centre, coffee/tea in common area, and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott Santiago Aeropuerto Chile offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Santiago Aeropuerto Hotel
City Express Aeropuerto Hotel
City Express Aeropuerto
City Express tiago Aeropuerto
City Express Santiago Aeropuerto
City Express by Marriott Santiago Aeropuerto Chile Hotel
City Express by Marriott Santiago Aeropuerto Chile Santiago

City Express by Marriott Santiago Aeropuerto Chile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Great airport shuttle, restaurant, clean room.
Lovely dawn from my room. Love the flowers on the property.
Stayed 1 night in Feb 2026

8/10 Good

JEAN-MARCEL

good
Stayed 1 night in Feb 2026

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service
We arrived late and left early. This hotel and its free airport shuttle was perfect for that. Room was clean and comfortable. Breakfast was an added plus.
Stayed 1 night in Nov 2025

4/10 Poor

Marcel

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Nice shuttle driver. Great stop for a layover.
Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioning was not working, but staff compensated us.
Stayed 1 night in Jan 2026

10/10 Excellent

Herbert

Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities
For the price, its hard to get better than what this hotel offers for staying near the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service
Room was incredibly hot and the air conditioning, although working was not very effective at cooling the room down.
Stayed 1 night in Jan 2026

10/10 Excellent

YOOMI

Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Stayed 1 night in Jan 2026

10/10 Excellent

Anishka

Liked: Cleanliness, staff & service, amenities
Shuttle picked us up on time from the airport and there were three staff at reception ready to check in all of the guests who arrived at the same time.
Stayed 1 night in Jan 2026

6/10 Okay

Luis, Kennewick

I just want to tell you that I paid you, and the hotel made me pay again. I feel scammed!
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
First room a/c did not work so we were moved. All OK now
Stayed 1 night in Jan 2026

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent place to stay near the SCL airport. The ribs weren't great, but the fries were amazing. Breakfast is very basic. The room was clean and the bed was comfortable. It met my needs.
Stayed 1 night in Jan 2026

8/10 Good

Lawrence

Snall room. Clean. Good breakfast. Only problem was that the air conditioner broke so very hot in room all night
Stayed 1 night in Jan 2026

8/10 Good

Ricardo

Liked: Property conditions & facilities
Breakfast Ok, airport dhuttle I missed one at puerta, 3, I was instructed to look for Marriott hotel no for EXPRESS ETC, NOR THAT WAS YELLOW SND BLUE PAINTED,... So I missed and I had to wait another hour, coming from australia it was not Nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Linda, Boynton Beach

Stayed 1 night in Jan 2026

10/10 Excellent

Linda, Boynton Beach

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay!! The room was bright and pleasant and spotlessly clean. It was nice to have bottled water and a nice coffee machine. The staff, without exception, was excellent!
Stayed 1 night in Jan 2026

6/10 Okay

Ann

Liked: Cleanliness, staff & service
The sound insulation in the hotel is poor both from noises externally and adjoining rooms. The noise from aircraft is very bad-it sounds like you sleeping on the runway, not in a hotel. We live near to an airport so are used to airport noise but this was really bad.
Stayed 1 night in Jan 2026

6/10 Okay

shuping

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Free shuttle service from airport to hotel was terrible. It operated hourly and we waited over 1.5 hrs but shuttle did not come so we have to take taxi . Hotel to airport was good however
Stayed 1 night in Dec 2025

8/10 Good

Walter, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Yuexin

Stayed 1 night in Jan 2026

6/10 Okay

Katrina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The airport shuttle didnt turn up at 0100, so plan on taking a taxi. Hotel is very basic, but fine. Waitress was not happy that I asked for more 'eggs' when they'd run out at breakfast. Debit card payment incurs a high percentage tax.
Stayed 1 night in Jan 2026