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Hotel HW Libertad

3.5 star property

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Photo gallery for Hotel HW Libertad

Restaurant
Flat-screen TV
Reception
Outdoor spa tub
Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
22 Libertad, Santiago, Región Metropolitana
  • Place, University of Santiago-Chile
    ‪6 min walk‬
  • Place, Museum of Memory and Human Rights
    ‪16 min walk‬
  • Place, Palacio de la Moneda
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Twin Room, Non Smoking, City View

Twin Room, Non Smoking, City View | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel HW Libertad

Along with a fitness centre, this smoke-free hotel has a conference centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site. Change of towels is available on request
Hotel HW Libertad offers 86 air-conditioned accommodations, with a safe. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include a fitness centre.
With your stay at Hotel HW Libertad, you're connected to the convention centre and just a quick walk from University of Santiago-Chile. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, 4 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Movistar Arena and a few minutes from Plaza de Armas
Hotel HW Libertad offers its guests a fitness centre, a vending machine, and dry cleaning/laundry services. There are 4 meeting rooms available. WiFi is free in public spaces. Hotel HW Libertad also features a front desk safe and a lift. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Lift (80 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Libertad

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

He Wang Hotel Hotel

He Wang Hotel Santiago

He Wang Hotel Hotel Santiago

Hotel HW Libertad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 175 reviews
Rating 8 - Good. 52 out of 175 reviews
Rating 6 - Okay. 11 out of 175 reviews
Rating 4 - Poor. 10 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sophie

Liked: Cleanliness
Room was big and bed was comfy. Breakfast was plentiful for what we needed
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Excellent stay! Highly recommended!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was very clean! The staff was so helpful to anything we needed even helping us in anyway they could even when we had problems. Excellent breakfast! Good food at restaurant for dinner and the bar. The waiters and waitresses were great also. I highly recommend this hotel!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look for High Wellness HW name on 2828 Romero Street. Libertad name is not visible at street level. Get on elevator on ground floor go to third floor (Button 3 in elevator needs label indicating Hotel). Hotel check-in lobby is on third floor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellant. Area aroun. Not so much
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Aug 2025
Verified

6/10 Okay

josmy

Liked: Amenities
Disliked: Property conditions & facilities
There was flies in the room, the 2 days i was there. Yes the window was closed. The noise from the gym on the 2nd floor was heard on tje 6th floor from 6am until 10pm extremely annoying.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Esteban Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Takanobu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel with helpful English speaking staff
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and customer service
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Li

Liked: Staff & service, property conditions & facilities
Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.
Stayed 7 nights in May 2023
Verified

6/10 Okay

Leslie

Disliked: Amenities
Can be a really nice hotel with some upkeep. The room I stayed in could use some new paint and corking in the bathroom. The TV in the room was too small and didn’t have local channels to view. My Netflix did not work due to my subscription plan so I had to resort to just watching videos on YouTube whenever I was in the room. The neighborhood is of the locals (lower & middle class) I didn’t feel unsafe maybe because I’m from NYC lol There was breakfast every morning which included 2 different types of eggs, breads, cheeses, meats, danishes/donuts/cakes, fruits & coffee / teas. The hot tub would’ve been a great touch if it was working. The outdoor sitting / smoking area is nice, comfortable & has a nice view of the mountains. The staff were nice. There’s no iron in the room but you can ask the front desk for one to use (no board). Bring an adapter to charge your phones / cameras, the rooms are not equipped with an USB outlet, will need the euro adapter. The bus and train station is around the corner from the hotel & there are a few local restaurants & bodegas in walking distance. There is also shopping & malls close by.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Ashot

Liked: Staff & service
If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Decent value for money

A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Marjan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing for several reasons. First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature. The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep. The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel. The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn. The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities
Quarto amplo, arejado e iluminado, limpeza e localização nota 10. E o café da manhã é ótimo!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis

Liked: Amenities
Muy descuidado el acceso
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Reginaldo

Liked: Cleanliness, staff & service, amenities
Tamanho do quarto, hotel moderno, funcionários
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones bien, el entorno del lugar no es el mejor
Stayed 1 night in Nov 2025
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service
Chambre impeccable et personnel agréable et sympathique.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, amenities
Rigtig fint værelse, god service, men et meget lyt hotel.
Stayed 1 night in Dec 2025