This hotel features coffee/tea in a common area, a 24-hour front desk and free breakfast. Weekly housekeeping is available.
Hotel Casa Aure offers 20 accommodations with portable fans and blackout curtains. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.
During your stay at Hotel Casa Aure, you're just a quick walk from Museum of Memory and Human Rights. You'll find features such as free breakfast.
Free cooked-to-order breakfast served daily
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Amenities include coffee/tea in a common area
Just a 3-minute drive from Palacio de la Moneda and a few minutes from Plaza de Armas
Free breakfast is available daily.
Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Conveniences
24-hour front desk
Guidebooks
Guest services
Change of towels on request
Housekeeping (weekly)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Heating
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 76087426-4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel Casa Aure Hotel
Hotel Casa Aure Santiago
Hotel Casa Aure Hotel Santiago
Hotel Casa Aure Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were there just for a morning to freshen up but the hotel is in a good location with very neat rooms and a very good breakfast. The staff were super friendly and helpful in terms of helping us in all our queries and they have a luggage storage room as well. Definitely would recommend around Santiago if you are visiting few days given its proximity to all major tourist attractions as well by uber or via metro.
Friendly staff with great communication skills. The bed was comfortable, and the bathroom was really good with a great modern shower, perfect after a long flight! The breakfast included eggs made to order and cooked to perfection. The lobby offers bottles of local wine for sale and cold water to drink and hot tea all day, complimentary. Every staff member was working with a smile and I felt very comfortable to be here! The location is perfect and in walking distance from multiple cafes and shops. I highly recommend!
Casa Aure was our favorite hotel on all of our travels in Chile. It is in an excellent area, close to the metro, right on a bus line and within walking distance of many restaurants, cafes and museums.
The single room is small but ideal for my one night stay. The staff are super helpful and were able to give me a breakfast box the next morning at 4.45am which was fantastic. There are bars and cafes walking distance from the hotel which is a heritage listed building itself.
Hotel staff was lovely and took was decent. Walls are very thin so you could hear people in the neighbouring rooms very clearly. Also, towels were worn out.
Lionel and staff were very helpful. We arrived earlier than our check in and they allowed us to store our luggage there while we walked around until our actual check-in time. He also gave us a map of the area where we found a great cafe, Cafe Brunet!
3 night stay in Santiago, very clean safe area with numerous cafe's and restaurants nearby. 20 min walk to centre. Staff were VERY friendly and breakfast was great.Can't fault our stay.
This place was so good! Loved the are it is located. The service was impeccable, the room was clean and had everything you need to have a great night sleep. Breakfast was very good too, with many fruit options, bread, otlameal, scrambled eggs, bread, cereal, tomatoes, salami, coffee, tea, etc.
Pamela
Stayed 1 night in Dec 2024
Verified
8/10 Good
Fernando
3 Dec 2024
Liked: Amenities
The property is nice.
The staff is very pro helping guests Even with all the lack of resources
Wonderful room with a balcony, enjoyed the sunshine in the morning. The area is a bit old but quiet and walkable to downtown. Staffs are nice and helpful. Breakfast was good
JESSICA
Stayed 1 night in Dec 2024
Verified
2/10 Terrible
Mikos
11 Jan 2026
Liked: Cleanliness
The room heat was HORRIBLE. 2 fans & we had to leave the room door open to the hallway. I slept 20 minutes. Staff nice. Breakfast ok, but if you can’t sleep it’s a BAD place to stay
We stayed for 5 nights first and it was so good we came back at the end of our trip for a further 3 nights. We had only booked for a couple of nights initially but kept extending our stay. Part of what makes this place so special, aside from the historic building and vintage furniture, is the staff themselves. In particular, Juan was especially helpful, kind and polite. He went above and beyond to ensure both our stay and our time spent in Santiago was the best it could possibly be. Thank you Juan! Definitely recommend choosing Hotel Casa Aure!
Juan and Lionel were so helpful at accommodating my needs and providing me with recommendations and transportation when needed. Juan upgraded my room last minute to make it a more comfortable stay for me. He also spoke great English which was helpful because I was traveling solo and not familiar with that city and I only had 24hours in Santiago.
Lovely small hotel with super friendly helpful staff. The team go out of their way to help and it's great value for money in Santiago. It's a 30 mins walk into the centre or about 4000 for a Uber.