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Hotel Gran Palace

3.0 star property

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Photo gallery for Hotel Gran Palace

Pool
Private kitchen
Reception
Reception
Standard Quadruple Room | Minibar, in-room safe, free cots/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Huerfanos 1178, Santiago, 8340420
  • Plaza de Armas
    ‪4 min walk‬
  • Palacio de la Moneda
    ‪4 min walk‬
  • Santiago Town Square
    ‪6 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Single Room

Minibar, in-room safe, free cots/infant beds, rollaway beds

Business Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Exclusive Apartment

Minibar, in-room safe, free cots/infant beds, rollaway beds

Exclusive Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free cots/infant beds, rollaway beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for 1-Bedroom Apartment Executive With Air Conditioning

Minibar, in-room safe, free cots/infant beds, rollaway beds

1-Bedroom Apartment Executive With Air Conditioning

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room With Air Conditioning

Minibar, in-room safe, free cots/infant beds, rollaway beds

Double Room With Air Conditioning

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room With Air Conditioning

Minibar, in-room safe, free cots/infant beds, rollaway beds

Twin Room With Air Conditioning

  • Sleeps 3
  • 2 Single Beds

View all photos for 1-Bedroom Apartment Executive With Kitchen

Minibar, in-room safe, free cots/infant beds, rollaway beds

1-Bedroom Apartment Executive With Kitchen

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Gran Palace

Hotel with free breakfast, a short walk to Plaza de Armas
Along with a conference centre, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Gran Palace offers 107 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Gran Palace, you're just a quick walk from Plaza de Armas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute walk from Plaza de Armas and a 4-minute drive from Medical Center Hospital Worker
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 10 meeting rooms. Free breakfast is served. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. Hotel Gran Palace also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Pool

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (12,917 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during December, November, January, February, March and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Hotel Gran Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 129 reviews
Rating 8 - Good. 48 out of 129 reviews
Rating 6 - Okay. 10 out of 129 reviews
Rating 4 - Poor. 9 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ashish

Liked: Cleanliness, staff & service

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great place, the room was a bit small but it had everything i meeded
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Mich, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went out of their way to ensure our comfort and safety
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
Stayed 4 nights in Sep 2019

4/10 Poor

Anonymous

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great property with really nice amenities and a lovely staff.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff, quiet hotel, and nice breakfast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic place, best location, great staff, good breakfast, rooms were a little small but still nice.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to everything. Great service
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, the property is close to historic places and metro stations... everything liked me.
Stayed 3 nights in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran Palace is a very nice hotel right in the center of Santiago. The staff is very helpful and friendly, and the rooms are very nice.
Stayed 1 night in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is very easy. The staff are courteous and helpful. It has a lot of great facilities like a gym, hot tub, and pool, but we didn't use them because we were too busy exploring Santiago. This visit the room wasn't as big as on our first stay, but still it was very comfortable. There is also a very good breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Friendly helpful staff in reception. Good food in restaurant reasonable price. A little run down but good for the price.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the center. Friendly workers. Great breakfast. Closer to all the attractions.
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff walked the extra mile to help with everything we needed. Thank you
Stayed 2 nights in Nov 2018

10/10 Excellent

Ninfa, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, staff friendly and helpful, most spoke english
Stayed 6 nights in Sep 2018