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Hotel HW Express

3.0 star property

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Photo gallery for Hotel HW Express

Front of property
Free daily buffet breakfast
Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets
Reception
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel HW Express

Central hotel connected to a railway/underground station in Santiago with free breakfast
Along with a snack bar/deli, this hotel has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

With your stay at Hotel HW Express, you're connected to a railway/underground station and just a quick walk from San Francisco Church. Free breakfast, free WiFi in public areas and a coffee shop/cafe are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a lift and co-working space
  • 9 minutes by foot from Palacio de la Moneda and a 3-minute drive from Medical Center Hospital Worker
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel HW Express also features concierge services and a lift. A complete renovation of Hotel HW Express was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel HW Express offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Reviews

Hotel HW Express Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar Rolando Guzmán

Travelled with family
Liked: Amenities, property conditions & facilities
Qué buen hotel y muy buena localización. Gracias al personal del hotel que nos trató muy amablemente y nos dió consejos como turistas, en especial a: Andrea, César, Cristian y Nelly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tashika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

8/10 Good

Marcelo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom. Recomendo!

Excelente hotel. Cama extremamente confortável e quarto um tamanho bom. Bem localizado, próximo a estação santa Lucia e universidade do chile. Obs: faltou apenas um espelho de corpo inteiro no quarto, mas continuo dando 5 estrelas, pois acredito que o espelho agregaria/melhoraria a experiência do hospede, mas mesmo sem ele, o quarto contina maravilhoso.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

O hotel é ótimo, muito confortável, o café da manhã bem servido. Ótimo para quem quer passear pelo Centro. A localização ao mesmo tempo é boa e ruim, porque achei meio perigoso, principalmente a noite.
Stayed 3 nights in Jul 2025

8/10 Good

GISELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel legal, atendimento ótimo. - Internet oscila muito! - TV só acessa à netflix, por ex, se vc levar o conversor e acessar à sua conta.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaríamos!

Foi uma agradável surpresa... apesar de termos sido advertidos de que a localização do hotel não seria a mais indicada, para nós que fomos para descansar e passear, foi tudo de bom! Inclusive o hotel dispõe de TV smart com algumas plataformas de streaming, "surpresa" que nos distraiu bastante. Vejam bem com qual empresa fazer passeios, nunca contratem com a SOMOS TOUR, é roubada! De qualquer forma, confiram bem as condições das excursões...
Stayed 7 nights in Jul 2025

10/10 Excellent

Natália

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha para hospedagem

O hotel é excelente, todos os funcionários foram simpáticos e solicitos. O hotel é bem limpo e novo. O quarto grande, com uma mini cozinha que possuía microondas, pia e frigobar, ótimo para quem vai com criança. Café da manhã bom.
Stayed 6 nights in Jul 2025

8/10 Good

Maria Angela

Liked: Cleanliness, property conditions & facilities, room comfort

Uma pena a localização

Hotel muito bom, muito confortável, cama king, chuveiro ótimo, uma pena a localização visto que muitos viciados passam a noite no ponto de onibus em frente ao hotel e se torna muito perigoso sair à noite. Não tem espaço para os veículos pegarem na porta do hotel. Então tem que passar pelos "viciados" para qualquer saída noturna
Stayed 6 nights in Jul 2025

8/10 Good

Flavia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo x benefício

Bom custo x benefício. Quarto confortável, limpo, chuveiro quentinho! Apenas o secador de cabelos que não estava saindo ar quente, apenas ar frio.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ótimo, com localização excelente e extremo bom gosto! Ótima opção!
Stayed 1 night in Jun 2025

10/10 Excellent

ricele goncalves

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício muito bom, perto do centro, Plaza de Armas, Cierro Santa Luzia. Muito confortável e limpo. Funcionários super educados. Ficaria novamente.
Stayed 6 nights in May 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escolha perfeita!

Como fui para a Maratona de Santiago, localização estratégica (poucos metros da largada/chegada). Fácil acesso ao sistema de metro e algumas atrações da cidade. Está no Centro próximo ao Palácio de La Moneda. Hotel simples, mas elegante. Aconchegante, entregando o necessário para uma estadia confortável.
Stayed 3 nights in May 2025

10/10 Excellent

Said Selim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente atención!! La limpieza impecable y muy buen desayuno!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel com custo beneficio excelente. Boa estrutura e excelentes acomodações. Café da manhã basico mas gostoso. Perto de tudo, centro de Santiago ruim é apenas perto da estação central, não é o caso do HW.
Stayed 7 nights in Apr 2025

10/10 Excellent

David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel

Maravilhoso!! Adorei!! Pessoal da recepção nota 10.. Localização eu adoro ficar no centro então perfeita.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025