Hotel Plaza Londres

3.0 star property

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Photo gallery for Hotel Plaza Londres

Exterior
Lobby
Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Interior

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Londres 77, Santiago, Region Metropolitana, 8320000
  • Place, University of Chile
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

Classic Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

Double Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Plaza Londres

This smoke-free hotel features a coffee shop/cafe, conference space and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a computer station and tour/ticket assistance.
Hotel Plaza Londres offers 20 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 29-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Plaza Londres, you're just a quick walk from Barrio París-Londres. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by foot from Plaza de Armas and a 4-minute drive from Movistar Arena
  • Shopping centre, theme park and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An area shuttle within 500 km and a theme park shuttle are available for a fee. The business-friendly Hotel Plaza Londres also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge) up to 500 km
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plaza Londres
Hotel Plaza Londres Santiago
Plaza Londres
Plaza Londres Santiago
Hotel Plaza Londres Hotel
Hotel Plaza Londres Santiago
Hotel Plaza Londres Hotel Santiago

Hotel Plaza Londres Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 16 out of 46 reviews
Rating 4 - Poor. 10 out of 46 reviews
Rating 2 - Terrible. 12 out of 46 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado y perfecto para la estancia
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort

Não indico o hotel!

O hotel não aceitou o pagamento pelo Hotéis.com e tivemos que pagar novamente a diária. Mostramos todos os comprovantes de pagamento possíveis e mesmo assim eles não aceitaram. Se quiser estragar sua viagem, escolha esse hotel.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Giancarlo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hostal y Hotel no se dejen engañar por los precio

Tiene 2 secciones una que es el Hotel y otra que es el Hostal... el precio es por el hostal y no es por el Hotel .,, deberían ser mas claros en ello.
Stayed 4 nights in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fue una buena experiencia

La escalera olia a vomito, muchos consumidores de estupefacientes en el area cercana. Muchos jovenes fumando.
Stayed 3 nights in May 2018
Verified

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Opinion sobre Londres 77

No tenían registro de mi reserva, por lo que el check in demoró más de lo normal. Además, tampoco contaban con toallas de baño
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible dirty room and staff was not very helpful. Checked in next door in a 5-star hotel instead
Stayed 2 nights in May 2018
Verified

2/10 Terrible

Matías Felipe

Mal

Para empezar no me alojaron donde debía ser. Me cambiaron a otro hotel más lejos. Ya en el otro hotel, no todo era malo, el desayuno era aceptable y el lugar medianamente cómodo. Estaba bien por el precio. Pero la atención de las niñas era mala. 1 hora sin exagerar para que nos dieran un vaso de agua en el comedor. Además la niña al momento de pagar no uso el tipo de cambio vigente, sino que uso 650 cuando el dólar hace rato no está a ese valor. Todo partió mal cuando llegue a hotel plaza y no había espacio y me derivaron a hotel parlamento. Si uno paga a hotel plaza es para quedarse en hotel plaza.
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

Ademir Silva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel péssimo

Hotel péssimo, atendimento pior ainda, café da manhã horroroso Ben deveria ser chamado de café da manhã de um modo geral nota nenis dez. Muito ruim péssimo horrível...
Stayed 7 nights in Aug 2017
Verified

6/10 Okay

Ignacio Andre

Liked: Cleanliness, room comfort
Disliked: Staff & service
El lugar no respetó el "check-in las 24 horas" que promocionan en Hoteles.com, nos cambió de lugar físico (a otra sucursal del hotel unas cuantas calles de distancia) en el mismo lugar, y el recepcionista tardó largos minutos en finalmente atendernos para simplemente deribarnos al otro, donde tuvimos que esperar 30 min. para que nos ingresaran a la habitación
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

ELAINE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSSIMO

Simplesmente cheguei no CHILE as 03:30 da madrugada e fui informada pelo lado de fora que não haviam reservas em meu nome , detalhe, havia realizado 02 reservas , pois estava viajando com minha irmã e meu marido, funcionario da recepção extremamente mal educado, nem se quer nos deixou entrar para mostrar as reservas que estavam em meu e-mail, total falta de respeito, tive que me direcionar para outro hotel, não houve nenhum tipo de suporte do Hotel Plaza Londres, nem tao pouco da Hotel. com... Péssimo.... Brasileiros não se hospedem neste espelunca... minha cunhada se hospedou neste hotel e detestou... nem se quer o cafe da manhã é resposto.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL SIN RESPETO

PESIMO!!! llegue e hicieron que me fuera al hotel de la calle siguiente debido a que mi reserva, hecha hace 3 meses atrás, no se encontraba registrada a pesar que yo llame al hotel para confirmar y mas encima al llegar al otro hotel era asqueroso, una pieza sin ventana y sabanas manchadas. atención horrible la solución que me dieron por el error de ellos fue no cobrarme nada y que me fuera a otro hotel, ¿que solucione es esa? unipersonal de viaje con reserva en un hotel que te digan que no esta y te vayas a otro porque esta todo lleno? pésimo, malo, asqueroso no pienso volver ahí y no lo recomiendo para nada!!!!
Verified

2/10 Terrible

Taline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peeessiimoooo!!!!!!!!

Fechamos o hotel para quinta-feira ate segunda-feira. Porém, perdemos o voo e chegamos somente sexta feira proximo ao horario do almoço. Chegando lá, fomos informados que não havia reserva. Depois se um tempo nos encaminharam para um hostel do mesmo hotel, na mesma calçada um pouco mais a frente, e quando fomos ver as instalações do hostel plaza londres era assustador. Um dos quartos tinha 2 camas de solteiros ao invés de uma de casal. Tudo velho e mal cuidado, as portas todas comidas na parte debaixo. Os quartos sem circulação nenhuma de ar. Enfim, não aceitamos ficar neste local pois não haviamos fechado isto. Não era o hotel que fechamos e não tinha ao menos cama de casal. A sra. BEATRIZ , foi muito gentil e disse que nos encaminharia para um outro hotel. Foi quando fomos com o caminhão do hostel ate o hotel Parlamento com a tentativa de encontrar um local adequado para nossa estadia. No hotel parlamento, apesar de também ser muito antigo era um pouco mais agradavel. Tinhamos cama de casais confortaveis, frigobar, banheiro limpo e foi onde ficamos ate o fim da nossa estadia. Ou seja, no hotel plaza londres não se hospedem NUNCA!
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Too expensive for the service it offers.

Bad rooms and fair service. Breakfast simply bad. Too expensive for the service it offers. Its location is great, though.
Verified

4/10 Poor

Maxime

Disliked: Cleanliness, property conditions & facilities

Hôtel bien placé mais pas de wifi

On s attendait être dans l'hôtel de la photo mais on nous dit qu on est dans un autre bâtiment un peu plus loin qui fait beaucoup moins bonne impression. Les murs sont à refaire et impossible de capter le wifi depuis nos chambres seulement depuis un petit salon.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada Reservado**com bebe de noves meses**

Meu cliente chegou no hotel cansado com um bebe de 9 meses e não localizaram a reserva. Eles saíram no outro dia. Infelizmente.
Verified

4/10 Poor

Bert

Disliked: Property conditions & facilities, room comfort

Buitenkant leuk, binnen zeer verouderd

Van de buitenkant ziet het er mooi uit. De bediening was vriendelijk. De kamers waren zeer verouderd. Grote stukken stuc hingen los aan het plafond. wc bril lag helemaal los op het closet. Het ontbijt bestond uit één broodje met thee of koffie en een plastic bekertje yoghurt. Men was vergeten ons om 06.30 wakker te bellen voor de taxi. We hebben ons dus heel erg moeten haasten.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel Plaza Londres 77 Santiago niet doen

Het hotel ligt op een leuk klein pleintje maar ziet er zeer gedateerd uit. Kamer 307 heeft grote stukken afbladderend stuc aan plafond en ook hier ziet het er allemaal zeer oud uit. Op de terugweg weer in dit hotel want we hadden dit van tevoren geboekt. Kamer 200 zag er beter uit totdat we op de badkamer kwamen. De complete wc bril ligt er gewoon los op. Men was vergeten ons wakker te bellen voor de taxi 's morgens om 6 uur. Dat was dus enorm haastwerk. Buiten liggen op 2 matrassen 3 zwervers.
Verified

4/10 Poor

Eduardo

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Mistreated

We arrived very late (at 2 am) actually and very tired and there was no body able to help us carry the heavy luggage to the third floor (there's no elevator at the hotel). Note it's actually a Hostel. At the time I was disrespected at the front desk and al 63 I have no intention to accept that from a kid. After negotiating with him for half an hour it happenned that he remembered he had a room empty on the groun floor. The other people in the front desk were kind on the following days. Eduardo
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Reforma urgente

Estive 4 noites neste hotel porque gosto muito da localização, que é uma rua muito charmosa e perto de tudo. Os atendentes muito legais e o quarto que nos alocaram é grande. Porém me deu pena d ver as condições do hotel, que está totalmente decadente. Tem até mendigos que dormem na frente, nada contra os mendigos, inclusive são muito simpáticos, mas a construção merece uma boa reforma em todos os sentidos. Certamente me hospedaria novamente se houver uma reforma.
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Hotel antigo

Hotel tem apenas uma geladeira comunitária que fica na recepção do hotel. os corredores você percebe que precisa fazer muita reforma no acabamento. pois apresenta aspectos de bem antigo. canos do ar condicionado de cada quarto passa pelos corredores atravessando a parede onde foi feito um buraco sem acabamento. no quarto não ha frigobar, a ducha do banheiro estava com vazamento onde a água escorria para dentro da parede (assim vai causar uma big infiltração), no prédio do hotel não ha refeitório, então o cafe é servido em um hotel no outro quarteirão.
Verified

6/10 Okay

jv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel bien situé prestations indigne de 3 étoiles

Hôtel bien situé au centre de santiago, mais les chambres bien que vaste sont dans un état lamentable. Les salle de bains sont vétustes avec des receveurs de douche rouillés, mais il y a de l'eau chaude, pas de savon, pas de verre. Le personnel est gentil et vous procure ce qui manque dans les chambres mais le confort n'est pas au rendez-vous. Hôtel de transit pour 1 nuit.
Verified

6/10 Okay

As Turistas

Ótima localização

Santiago é uma cidade muito fácil de andar . Usamos o metrô em algumas das vezes e em dois dias podemos conhecer os principais pontos turísticos do centro e fazermos ainda algumas compras. Tiramos um dia para conhecermos o Valle Nevado e Farellones e um outro dia para irmos ao Valparaíso e Viña del Mar.
Verified

8/10 Good

Fred Medina

Liked: Cleanliness, property conditions & facilities

Bastante básico

Nada en especial. El agua de la ducha salió helada.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. rest below average.

Much more of a hostel. Breakfast very simple. Rooms ok
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sinceramente, o que salva o hotel são os atendentes sempre.muito simpáticos e a sua perfeita localização. O box do banheiro é super pequeno, não da nem para se mexer, não tem cofre, não tem elevador, sendo q o hotel tem 3 andares, o cafe da manha não tem muitas opções. O pior foi o dia que desci faltando 40 min e não tinha mais pão. Em compensação a localização eh ótima e os atendentes super atenciosos.