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ibis Santiago Estación Central

3.0 star property

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Photo gallery for ibis Santiago Estación Central

Latin American cuisine
Exterior
Reception
Exterior
Standard Room, 2 Single Beds | Premium bedding, memory-foam beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • Parking included
  • Housekeeping

Explore the area

View in a map
Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000
  • Place, Palacio de la Moneda
    ‪5 min drive‬
  • Place, Plaza de Armas
    ‪6 min drive‬
  • Place, Santa Lucia Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

ibis Santiago Estación Central

Hotel with free parking, in the vicinity of Palacio de la Moneda
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. Change of towels is available on request
Ibis Santiago Estación Central offers 132 accommodations with a safe and a hairdryer. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Santiago Estación Central. During your stay, you're just a quick walk from University of Santiago-Chile. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Latin American cuisine while dining at CAFE VINO AND CIA
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Palacio de la Moneda and 6 minutes from Plaza de Armas
  • Train station pick-up, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An area shuttle within 100 km and a shopping centre shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Santiago Estación Central. Free self parking is available.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
CAFE VINO AND CIA – This wine bar specialises in Latin American cuisine and only serves dinner.
BAR – This bar specialises in Latin American cuisine and serves lunch, dinner and light fare. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 100 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: CLP 6,000 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR
  • CAFE VINO AND CIA

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 11900 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CLP 6000 per person
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Ibis Santiago Estación Central offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago

ibis Santiago Estación Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 806 reviews
Rating 8 - Good. 310 out of 806 reviews
Rating 6 - Okay. 142 out of 806 reviews
Rating 4 - Poor. 56 out of 806 reviews
Rating 2 - Terrible. 41 out of 806 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Small but quaint in a lively neighborhood

Although we found the room quite small for a family of three it was still very comfortable. We liked that there were stores and restaurants nearby and our toddler was fascinated with the view from the window.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

8/10 Good

Supriya

Liked: Cleanliness, staff & service

Excellent location

When it comes to Location, this hotel is a prize winner. It’s located bang next to the Turbus bus station; And a couple of minutes walk To the metro station. Cheap transportation sorted. Staff are lovely. The room however wasn’t all great: very tiny and oldish! But I stayed only a night.
Stayed 1 night in Apr 2025

6/10 Okay

Akbar

not what l wiuld stay
Stayed 1 night in Apr 2025

6/10 Okay

Jean-Paul, L'ORIGNAL

Stayed 4 nights in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

We needed a place close to the bus depot and this was it. A nice hotel with good amenities. Clean and as quiet as it can be in the location that it is.
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service as I don't speak Spanish
Stayed 3 nights in Jan 2025

4/10 Poor

Alfred

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility is nice inside but the area around the hotel is really terrible. It took forever to get checked in and I tried calling many times with no one that ever answered. Service in Chile is horrible. Overpriced for the facilities.
Stayed 1 night in Dec 2024

8/10 Good

randy

Stayed 2 nights in Nov 2024

8/10 Good

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Los desayunos
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Li, West Columbia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here overnight for a long layover. Check in process was easy. There is a restaurant and mini snack bar on site. Super close to bus station. 15 minute car ride to airport. Room and bathroom was clean. Bed was comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

patricia, Easton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Getting picked up by the airport shuttle was convenient
Stayed 1 night in Jun 2024

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This iBis hotel is recommendable for two reasons: (1) it is 24-hour staffed; and (2) it is centrally located near all transportation points including long-distance bus centers and a metro station (which gives you access to downtown Santiago with just one metro ride. As such, if you happen to fly in to Santiago as a staging area for your next trip to Valparaiso to board your cruise ship, you are at the right spot. Most importantly, the hotel takes good care of your luggage storage needs with a on-site security guard.
Stayed 1 night in Apr 2024

6/10 Okay

Sonia

Travelled with family

Think before booking

Very close to estacion central, so we thought that would be ideal but we were warned by everyone who knows Chile to avoid the area, especially at night but also by day, as it can be very unsafe. We cancelled but couldn't get any refund or voucher for another Ibis so we booked another hotel near Las Leones, accessible easily with Uber and much more suitable for a family with a little one. Nothing is worth risking our belongings and safety.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ariel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We couldn't make it due to delays with our flight from Cuba to Panama and from Panama to Santiago. I sent an email to the hotel informing them about it. The hotel staff never returned with a response or contacted me again. We made it at the end by 5.30 am on the next day. Door and shutters were closed and nobody to contact . Very disappointed as I still got charged full price for something I never used with my family. Definitely,I won't recommend or use for future staying in Santiago. Ariel Funes arielfunes73@gmail.com
Stayed 1 night in Apr 2024

8/10 Good

Kamalakar

Staff are very helpful even though they do not speak much English.
Stayed 1 night in Apr 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The hotel y very good. The zone is no so nice unless you need to take a bus at central station
Stayed 1 night in Mar 2024

4/10 Poor

Kira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a safe area to stay in. You can watch people attempting to pickpocket and car jack from your hotel window. The staff are friendly, there is one front desk lady that does not care to be there nor does she want to be there.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to bus depot
Stayed 2 nights in Jan 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

robbed

nice place but I was robbed directly in front of the hotel.
Stayed 1 night in Jan 2024