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Solace Hotel Santiago

4.0 star property
VIP Access

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Photo gallery for Solace Hotel Santiago

Terrace/patio
Lobby sitting area
Porch
Bar (on property)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪10 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite

9.6 out of 10
Exceptional
(34 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Solace Hotel Santiago

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Solace Hotel Santiago include a 24-hour fitness centre and a rooftop terrace. Housekeeping is available on request.
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of Solace Hotel Santiago's great location. During your stay, you're just a quick walk from Sculpture Park. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine while dining at Zafferano
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute drive from Clinica Santa Maria and 5 minutes from Santiago Town Square
  • Airport, local-area and ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

The hotel hosts a free manager's reception daily.
Zafferano – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Solace Hotel Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1003 reviews
Rating 8 - Good. 146 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Denisa

Travelled with partner
Hospitable , let us checked in early coming from an red eye flight .
Stayed 2 nights in Feb 2026

10/10 Excellent

Kamaria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful rooftop pool
Stayed 1 night in Feb 2026

10/10 Excellent

Michael James

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless and the staff were incredibly helpful and courteous
Stayed 2 nights in Feb 2026

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
The staff was excellent, helping us check in early and with working with us to stay in our room for 1/2 day. So helpful! Breakfast staff and upstairs restaurant staff all did well. the room was very clean and we loved the location - great stay!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Large room, worth the upgrade
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Great location, staff and amenities. Highly recommend
Stayed 1 night in Feb 2026

10/10 Excellent

vivian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, restaurants walking distance, nice neighborhood
Stayed 3 nights in Feb 2026

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities
Clean room with stunning views. Attentive staff. Fantastic views from rooftop of Santiago. Great access to metro just steps away. Safe neighborhood. Highly recommend.
Stayed 4 nights in Feb 2026

10/10 Excellent

Anna Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Only the restaurant is not prepared for high volume of visitors.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooftop bar with a view and pool
Stayed 2 nights in Feb 2026

10/10 Excellent

nancy or michael

Travelled with partner
Liked: Cleanliness
yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, amenities
Welcome from staff great, assisted with bags, early check in allowed. Good A/C, in room fridges, great view, safe which was handy. Excellt breakfast lots of choices and fresh. Rooftop bar is the best in town, amazing views snd giid vibes.
Stayed 2 nights in Feb 2026

10/10 Excellent

huho

Liked: Cleanliness, staff & service, amenities
Sensacional
Stayed 6 nights in Feb 2026

10/10 Excellent

Douglass

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great beds and pillows, great food.
Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Checkin quick and good. Breakfast excellent. Room was very large and clean, bed comfortable. Staff very helpful in situation needing help
Stayed 1 night in Feb 2026

10/10 Excellent

Tom Arild

Liked: Cleanliness, staff & service, amenities
Great hotel in Providencia Area, which is clean and safe. Huge room with comfortable bed. Nice little pool area, with amazing views of cerro Sant Cristobal and snow covered Andean mountains. Minor negatives: When we tried the rooftop restaurant, they were out of half the options on the menu, so not great. Also grumpy husband complained about lukewarm tea water in the breakfast buffet! All in all would definitely come back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
The room was very good overall. Bed was super comfortable! Brian at reception was incredible as well, making sure we didn't over pay.
Stayed 2 nights in Feb 2026

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
Good property, staff not always kind. Definitely not had a good welcome although we managed to fix the situation in the end.
Stayed 1 night in Feb 2026

10/10 Excellent

Mervi

Liked: Cleanliness, staff & service, amenities
Great room, stayed cool with air conditioning. Thought little wear and tear. Close to good restaurants and stores. Breakfast amazing.
Stayed 4 nights in Feb 2026

6/10 Okay

paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are showing signs of deterioration - damp and water damage in bathrooms. TV are not smart TV and good in restaurant at top of hotel proved to be of variable quality and warmth. We ordered steaks that took over an hour to arrive and the whole meal was cold when presented. The staff are otherwise lovely and despite these comments this is my favourite place to return to in Santiago
Stayed 4 nights in Feb 2026

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Very convenient location. Just a few steps from the Metro. Easy and fast way to get to/from the Airport. Clean and modern. Pool is an amazing plus for relaxing with stunning views. Breakfast buffet is delicious
Stayed 1 night in Feb 2026

10/10 Excellent

james everett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room layout and wonderful view. Very friendly staff. Food was excellent. Great location,
Stayed 2 nights in Feb 2026

6/10 Okay

David

Liked: Cleanliness, amenities
Hotel is central and clean. Room was good and spacious. The rooftop restaurant has mostly been good. However, the DJ playing loud music from 6pm is not a great idea when trying to have a meal or have conversations . Maybe do it during the day and leave the evening to be more relaxing and chilled. I ordered the Ossobuco and risotto one evening and got a large bulgar lump of tough meat, gristle and fat. Apologies were made by the staff and I ordered something else instead. Another evening I went there and nobody had taken my order after 20 minutes. Not even for drinks. No consistency upstairs. A different experience with some of the front desk staff this time compared to the last time. I had laundry sent out for cleaning. Had already added up the total which was CHL$58,000 and I had written it on the laundry docket. When I went to the front desk to collect it the staff were trying to charge me CHL$79,000 and tried to tell me that it was the US$ exchange rate. I’m not from the US. So this didn’t even make sense in any way at all. Overall the hotel is comfortable and central. The breakfast is decent and the majority of staff are welcoming and friendly. However, the experience over the laundry was odd and left a bad taste in my mouth. Not being able to have the option of a quiet meal in the evening after a long day isn’t appealing either and for this reason it would prevent me from using this hotel in future.
Stayed 4 nights in Feb 2026

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms, and very clean!
Stayed 4 nights in Feb 2026

8/10 Good

Lars

Liked: Cleanliness, amenities
Ja
Stayed 3 nights in Feb 2026