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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Property amenity
Property video
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers
Royal Suite (Ambassador) | View from room
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Bella Vista Mall
    ‪12 min walk‬
  • Place, Malecon
    ‪16 min walk‬
  • Place, Blue Mall
    ‪2 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador) | Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

El Embajador, a Royal Hideaway Hotel

Luxury resort with 2 restaurants and full-service spa
This resort features 2 restaurants, a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Malecon. Features include free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Blue Mall and a few minutes from Malecon
  • Airport shuttle service available for a fee
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar – This bar specialises in Spanish cuisine and only serves light fare. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Las Cotorras Garden Bar – This restaurant is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square foot of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift (68 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Reviews

El Embajador, a Royal Hideaway Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 982 out of 1278 reviews
Rating 8 - Good. 166 out of 1278 reviews
Rating 6 - Okay. 53 out of 1278 reviews
Rating 4 - Poor. 35 out of 1278 reviews
Rating 2 - Terrible. 42 out of 1278 reviews

Reviews

10/10 Excellent

Jeanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at El Embajador, A Royal Hideaway Hotel, was truly exceptional in every way. From the moment I arrived, I was once again impressed by the consistently high standards of service and hospitality that keep me coming back year after year. The staff are always welcoming, attentive, and go above and beyond to make each guest feel at home. The pool area remains my favorite spot—immaculately maintained, peaceful, and the perfect place to relax and unwind. Whether enjoying a morning swim or lounging in the afternoon sun, it’s a highlight of the hotel experience. The beautiful gardens and tasteful decor throughout the property add to the sense of tranquility and luxury. My room was spotless, comfortable, and offered every amenity I could need for a restful stay. The breakfast buffet was outstanding, with a wide variety of delicious options, and the service in the lounge and dining areas was always friendly and efficient. Having visited El Embajador for years, I continue to be amazed by the dedication of the team and the attention to detail in every aspect of the guest experience. I highly recommend this hotel to anyone visiting Santo Domingo—you will not be disappointed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Santo Domingo

As always an extremely professional team received us and gave us the best service
Stayed 1 night in Aug 2025

10/10 Excellent

Michelet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, The breakfast, the restaurant, the pool, the room
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Was what I expected
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Yomaira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight and had a wonderful experience. The hotel is beautiful, very clean, and the employees were polite and attentive. The room I was first checked into had an issue with the toilet, but maintenance arrived within minutes, and guest services quickly arranged a room change without hesitation. Everything was handled efficiently and with care. I highly recommended this hotel for it's excellent service and hospitality.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!! You should go!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Afesha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely remarkable
Stayed 4 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great está values in Santo Domingo. Great luxury rooms at very affordable prices.
Stayed 1 night in Jun 2025

10/10 Excellent

Zobeyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still the best in town

Outstanding service! Every interaction with staff was pleasent and met our expectations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Esmeralda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times at El Embajador. This hotel and the staff are committed to excellence. We enjoyed our stay, the spacious and very comfortable bedroom, beautiful gardens, delicious food, and the attentive service. Until next time! ❤️👋
Stayed 3 nights in Aug 2025

10/10 Excellent

Mayser

Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sacharie

Stayed 1 night in Aug 2025

8/10 Good

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To expensive for what they offer
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so nice and attentive. Will stay here again in the future, thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2025

4/10 Poor

Rafael

Stayed 2 nights in Aug 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, dining especially breakfast, wonderful staff
Stayed 4 nights in Aug 2025