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Four Points by Sheraton Santo Domingo

Property class: 4

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Photo gallery for Four Points by Sheraton Santo Domingo

Free daily cooked-to-order breakfast
View from room
Exterior
Fitness facility
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • Place, La Caleta Underwater National Park
    ‪1 min drive‬
  • Place, Caucedo Port
    ‪9 min drive‬
  • Place, Boca Chica Beach
    ‪10 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillow-top beds, minibar, in-room safe, desk

Standard Room, 2 Double Beds

7.6 out of 10
Good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View | Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Partial Ocean View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Santo Domingo

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Four Points by Sheraton Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

Four Points by Sheraton Santo Domingo's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from La Caleta Underwater National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Los Balcones
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 10 minutes by car from Superior Academy of Aeronautical Sciences and 10 minutes from Caucedo Port
Four Points by Sheraton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Santo Domingo. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Boca Chica hotel.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Los Balcones – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Arrecife Sports Bar – This sports bar specialises in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (99 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Roll-in shower (201 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 22 May 2025 to 31 October 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Four Points by Sheraton Santo Domingo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 254 reviews
Rating 8 - Good. 55 out of 254 reviews
Rating 6 - Okay. 33 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 24 out of 254 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, amenities
I’ve stayed here several times, the staff is always very friendly and helpful! The room was clean and well stocked with all the necessities, and the hotel is quiet and safe. And I highly recommend the restaurant any time of day!
Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Liked: Cleanliness, amenities
Clean room, courteous staff, good food
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Pablo, Silver spring

Stayed 2 nights in Jan 2026

6/10 Okay

Aida, Providence

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room
Stayed 2 nights in Jan 2026

2/10 Terrible

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Yes, room was nice and staff were professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, food was very good and the room very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Murat

Stayed 1 night in Dec 2025

2/10 Terrible

EVGENI

Stayed 1 night in Dec 2025

2/10 Terrible

peter, jersey city

no water, hot or cold, for our four rooms !! I spoke and conplained to the hotel manager
Stayed 1 night in Dec 2025

6/10 Okay

Risgains

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Elier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pudimos descanzar
Stayed 1 night in Dec 2025

6/10 Okay

Anaiz

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff is courteous. No early check in available. Rooms are outdated and bathrooms are dirty. Beds are decent. Pool closes at 6pm. Neighborhood is not tourist friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not have breakfast. But ate in the "Bar"... it was terrible. Please do not advertise a hotel with bar and restaurant when they have no idea how to serve drink or food.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelvin A, Bogota

Travelled with family and small children
Liked: Cleanliness, amenities
Rooms were old and needed update, but the staff in this hotel was the very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Tony L, ANNISTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff in the evening was most helpful and friendly the onsite restaurant was slow and not as friendly as they could have been. There is nothing close to the Hotel to do and hotel has limited things to do. There was no hot water like at best for the nightly rate I expected a lot better. My room was at the front near the street the street traffic was loud and lasted all day and night I would not stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rossibel

Stayed 1 night in Dec 2025

8/10 Good

Aida, Providence

Stayed 1 night in Dec 2025

10/10 Excellent

JULIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ian, Winnipeg

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and professional staff!! Quick overnight stay after let down with another hotel. Kindness, great value and sense of being appreciative of our business was. Much appreciated. Clean room and comfortable room with a great breakfast. The hotel is being remodelwd and is in need of some TLC but very well run properly nonetheless. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

david

Stayed 1 night in Nov 2025

6/10 Okay

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good for the price
Stayed 1 night in Dec 2025

6/10 Okay

Ushannia

Travelled with partner
The air condition in the room was loud. Air condition is outdated
Stayed 1 night in Dec 2025