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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

Outdoor pool
View from property
Reception
Superior Double or Twin Room | Park view
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • São Lourenço
    ‪1 min walk‬
  • Sao Lourenco Cable Car
    ‪8 min walk‬
  • Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Triple Room, Non Smoking

1 bedroom, minibar, desk, blackout curtains

Standard Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room, Non Smoking

1 bedroom, minibar, desk, blackout curtains

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Terrace/patio

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (415)
The price is €59
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Hotel Central Parque

About this property

Carmen Palace Hotel

Hotel with free breakfast, steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge and a steam room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and free toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Carmen Palace Hotel, you're just a quick walk from São Lourenço. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a communal living room and TV in a common area
  • On-site recreation includes a steam room
  • Steps from São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 282 reviews
Rating 8 - Good. 84 out of 282 reviews
Rating 6 - Okay. 35 out of 282 reviews
Rating 4 - Poor. 10 out of 282 reviews
Rating 2 - Terrible. 1 out of 282 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anesio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatório

Boa , poderia ser melhor , ar de parede muito barulhento, falta café na recepção.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei tanto q fiquei + 01 dia... Observação: sauna fria, desregulada.. piscina sem suporte para bar... nao tem como frequentar..
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Adorei o hotel ,funcionarios super atenciosos cafe da manhã maravilhoso, tudo impecavel, e nem tiramos o carro da garagem, é perto de tudooo, com certeza em maio estarei de volta.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia excelente

O hotel precisa consertar os mostradores de posicionamento dos elevadores quando estamos do lado de fora e acionamos os mesmos. Eles não indicam se os elevadores estão subindo ou descendo.
Stayed 4 nights in Mar 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Zorilda

Stayed 2 nights in Feb 2025

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, property conditions & facilities
Boa, quarto amplo, chuveiro com problema, mas resolvido prontamente quando reclamei. Unico inconveniente foi o ar condicionado, muito barulhento e fraco.
Stayed 1 night in Feb 2025

10/10 Excellent

BRUNA DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro espaçoso. Área da piscina ótima. Só o colchão que eu acho que deveria ter uma capa nele. Lençol ficava saindo por não ser de elástico. E parecia que tinha ácaros andando no corpo da gente na HR de dormir. Cama está precisando de uma lavagem do colchão. Café da manhã simples , para um hotel tão bem visto.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Perfeito, tudo muito limpo e organizado, me senti em casa pela hospitalidade.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Percivanio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

òtimo

foi otimo, atendimento 10, tudo muito bom!
Stayed 1 night in Feb 2025

10/10 Excellent

Ralpho pereira quilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iara

Liked: Staff & service, property conditions & facilities, room comfort

Recome

Gostei muito, atendimento excelente, bom café da manhã, quartos confortáveis com tudo funcionando. Apenas o banheiro não estava adequadamente limpo, o box encrostado e com muito cheiro de mofo.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2025

8/10 Good

PAULO ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
O hotel é novo, tem quartos bem espaçosos, mas precisa de reforma, tudo simples. A televisão é muito pequena e sem muitos canais. Os funcionários são muito educados e prestativos. A piscina também é boa.
Stayed 3 nights in Jan 2025

6/10 Okay

Maria Silvana

Travelled with family
Liked: Cleanliness, staff & service

Estadia razoável!

As toalhas de rosto e banho e o piso do banheiro eram muito velhos, desgastados; o quarto possue frigobar, mas vazio; o hotel não dispõe de serviço de quarto bem como de restaurante para pedidos caso o hóspede não deseje sair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucimara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

claudio

Disliked: Property conditions & facilities, room comfort
Hotel bom, mas precisa melhorar, o café da manhã, a TV do quarto não tinha smart, e os canais não satisfatório.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Fabio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não volto mais ! Muito ruim !

Hotel necessitando melhorias imediatas. Ar condicionado do quarto que fiquei não funcionava, e estava um dia de extremo calor. O líder do turno me sugeriu uma troca de quarto mediante a pagamento de R$ 80,00. Não aceitei, e fui trocado após discutir com o Sr Roberto. O quarto onde me colocaram tinha ar condicionado split, diferente do quarto anterior, e tbm não refrigerava o ambiente. Porta da sacada com puxador caindo e não tem como trancar, caso seja necessário por segurança se tiver uma criança. Área de café da manhã com muitos pardais voando e vindo até a mesa. Sensação de falta de higiene completa. Localização boa, porém prefiro ficar mais longe e ser melhor tratado.
Stayed 1 night in Jan 2025

8/10 Good

Lucia Helena

Liked: Staff & service
Quarto bastante simples e café da manhã que poderia melhorar.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de casal

Hotel limpo e tudo novo. Recepção mega educados. Piscina limpa. Voltaremos mais vezes.
Stayed 2 nights in Jan 2025

10/10 Excellent

João Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 5 nights in Jan 2025

10/10 Excellent

Joelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência

Sempre é uma boa experiência a hospedagem no Carmen Palace. Sempre q vou a cidade procuro me hospedar lá. Melhor localização da cidade.
Stayed 2 nights in Jan 2025