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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

View from property
Superior Double or Twin Room | Park view
Reception
Outdoor pool
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • Place, São Lourenço
    ‪1 min walk‬
  • Place, Sao Lourenco Cable Car
    ‪8 min walk‬
  • Place, Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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The price is €68
includes taxes & fees
30 Jun - 1 Jul
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About this property

Carmen Palace Hotel

This smoke-free hotel features an outdoor pool, a bar/lounge and a steam room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and free toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
During your stay at Carmen Palace Hotel, you're just a quick walk from São Lourenço. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a communal living room and TV in a common area
  • On-site recreation includes a steam room
  • Steps from São Lourenço
Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 393 reviews
Rating 8 - Good. 114 out of 393 reviews
Rating 6 - Okay. 49 out of 393 reviews
Rating 4 - Poor. 13 out of 393 reviews
Rating 2 - Terrible. 1 out of 393 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dyrlayne

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pedro Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Pontos positivos do Hotel: ponto excelente, equipe de funcionários, café da manhã, recepção. Pontos negativos: banheiro, pia pequena, chuveiro eletrico, janela de frente para outro predio residencial.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários excelentes, atendimento impecável! Recebemos um upgrade! Localização excelente! Notam 1000!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lidia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Agnaldo

Liked: Cleanliness
Estacionamento fácil e seguro , equipe educada, quarto limpo e muito confortável. Hotel novo e ótima localização.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Anderci

Disliked: Cleanliness, amenities, property conditions & facilities
Achei péssimo as condições do Hotel,quarto sujo,toalhas sujas,cama cheia de cabelos. Café da manhã péssimo,nada do que falam é verdade,sem opções. Falo isso por frequentar a cidade a quase 20 anos,os Hotéis que ficamos são muito melhores em geral. Quis hospedar neste Hotel para conhecer,julgamos o livro pela capa. Não hospedaremos mais e nem recomendaremos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento seguro, piscinas limpas, café da manhã gostoso e muito farto.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Alessandro

Liked: Staff & service
Disliked: Cleanliness
O meu quarto estava sujo, tinha até semente de laranja no chão. A cabeceira da cama ha anos não ve um pano. A televisão alem de nao ter canais não é smart que permita conectar o celular. De noite ao sair do quarto você nao consegue abrir a porta pois a luz apaga e difixulta abrir a porta com a chave. Alguma luz deveria ficar permanente. Hotel tem estrutura mas está mal explorada. Localização muito boa. Estacionamento excelente. Cafe da manhã bom.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O estacionamento é ótimo, próximo ao elevador de serviço, facilitando o transporte das malas. O hotel é rodeado de lojas. O quarto é amplo, e muito limpo. Infelizmente alguns funcionários não foram amistosos, negando um simples BOM DIA. O café é bom.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dircilene

Liked: Cleanliness, staff & service, property conditions & facilities
Sim, excelente.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joane

Liked: Cleanliness, staff & service, property conditions & facilities
Sim. Muito bom.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Tudo estava muito bom.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities
equipe atenciosa e ótima localização.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis Otavio

Liked: Staff & service
O quarto estava adequado e o hotel é muito bem localizado. A equipe é bastante gentil.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Equipe de atendentes super educados e prestativos, limexa do quarto boa, cafe da manhã bom. A unica oportunidade de melhoria seria colocar sacos de lixo na lixeira fo banheiro , principalmente para evitar problemas para equipes de limpeza alem de ser mais higiênico.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Ótimo hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

FERNANDO LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Equipe de funcionários extremamente atenciosa.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, quarto limpo, aconchegante espaçoso. A cama muito confortável. Os funcionários agradáveis! Excelente estadia.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café da manhã, com frutas, queijos, presunto, pães, parte de biscoito e bolo, ovos mexidos, sucos, leite, café. Quarto amplo, cama de casal, sabonetes e shampoo. Bom wifi. Ficamos num quarto 211, bem silencioso. Check in e check out muito rápido. O hotel Carmen fica em frente ao parque e ao lado da rua com muitos bares e lojas. Voltaremos em breve
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim, tudo excelente! A única sugestão era o cliente da pensão completa ou não ter acesso se fosse interessante participar da noite do show de sexta e sábado! Não vejo necessidade de ser cobrada taxa a mais! Seria um prêmio por ter escolhido o seu hotel no meio de tantos ali. Olha São Lourenço está de parabéns da quantidade e qualidade de hotéis. Temos sempre visitado essa cidade. E vemos a variedade de hotéis maravilhosos que vcs tem. Essa ida grátis ao Show do Guanabara seria um diferencial. Então mais Parabéns pelo seu hotel. Adoramos e voltaremos! E indicamos vcs. Somos do Rio de Janeiro.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio Macelo

Liked: Cleanliness, staff & service, amenities
Equipe muito simpática. Amei o por do sol na piscina, muito lindo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localização, funcionários atenciosos, bom café da manhã. Único ponto que poderia melhorar um pouco são as roupas de camas. Muito curtas e sem elástico, saem o tempo todo.
Stayed 2 nights in Jan 2026