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Nikkey Palace Hotel

3.5 star property

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Photo gallery for Nikkey Palace Hotel

A buffet with various food items and a glass display case.
A waterfall feature with potted plants and a building entrance.
A hotel room with a bed, desk, chair, and a television.
A hotel entrance with a modern design, featuring a glass facade and a visible pool area.
A hotel reception area with a modern design, featuring a reception desk, black leather chairs, a television screen, and a wooden panel wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua Galvao Bueno, 425, Liberdade, São Paulo, SP, 01506-000
  • Place, Hakka Eventos
    ‪3 min walk‬
  • Place, Liberty Square
    ‪6 min walk‬
  • Place, Rua 25 de Marco
    ‪17 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪32 min drive‬

Room options

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Casal

A hotel room with a bed, desk, chair, and a television.

Standard Casal

9.2 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin

Desk, free WiFi, bed sheets

Standard Twin

8.6 out of 10
Excellent
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Master

A hotel room with a bed, a nightstand, a telephone, an air conditioning unit, and a framed artwork on the wall.

Suite Master

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard PCD

A hotel room with two beds, each with a red and white pillow, and a wooden headboard.

Standard PCD

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin

Desk, free WiFi, bed sheets

Superior Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Casal

A neatly made bed with white and patterned pillows, a framed artwork above it, and a wooden headboard.

Superior Casal

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triplo Casal +Solteiro

Desk, free WiFi, bed sheets

Standard Triplo Casal +Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a small table.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Luxo Quadruplo

A hotel room with two single beds, a wooden floor, a wardrobe, and a small kitchenette.

Luxo Quadruplo

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Economico Casal

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Economico Casal

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economico Twin

Economico Twin | Desk, free WiFi, bed sheets

Economico Twin

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Familia

A hotel room with a bed, a desk, a television, a sofa, and a painting on the wall.

Suite Familia

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Premium

A hotel room with a bed, desk, TV, and curtains.

Suite Premium

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Nikkey Palace Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a steam room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and laundry facilities are on-site. Housekeeping is available on request.
Nikkey Palace Hotel offers 97 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at Nikkey Palace Hotel, you're just a quick walk from Hakka Eventos. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine while dining at Restaurante Nikkey
  • Valet parking and self-parking available for a fee
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes a steam room
  • Within a 15-minute walk of Liberty Square and A.C. Camargo Cancer Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A steam room, spa services, and a vending machine are also featured at the business-friendly Nikkey Palace Hotel. For a fee, parking is available.

This 3.5-star São Paulo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Restaurante Nikkey – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per day)
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Nikkey

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 30 per night
  • Valet parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nikkey Palace
Nikkey Palace Hotel
Nikkey Palace Hotel Sao Paulo
Nikkey Palace Sao Paulo
Nikkey Palace Hotel Sao Paulo, Brazil
Nikkey Palace Hotel Hotel
Nikkey Palace Hotel São Paulo
Nikkey Palace Hotel Hotel São Paulo

Nikkey Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcius

Liked: Cleanliness, staff & service, property conditions & facilities
That's a very traditional Hotel of São Paulo, in the middle of the Oriental district ( Japão -Liberdade). There's is a great SPA and wonderful sauna.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Otimo hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Eiichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast menu was surprising given the general tardiness of the rooms and the passage ways. The hotel is tired and dated and the room requires an update.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Fonda

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Yu-Ji

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property located at the major Japanese town with a lot good restaurants but the property is very old and condition is not as good as photos.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings of the place are a bit dangerous, so you must always be alert.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Roland

Property is a little older and is a good location. 5-8 minute walk to the Metro, a lot of good Japanese restaurants close by. Didn’t try other flavors in the area.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ZILTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and property overall.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Delfin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In room safe low in battery. Outlet cover falling off. Sink faucet leaks if not closed very tightly but hard to turn.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is very disrespectful and unhelpful to guests. Cleaning is not enough. Not worth the price
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

norikatsu

Liked: Staff & service
ok
Stayed 10 nights in Aug 2024
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment. Not worth to value
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Amenities
I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Luiz

Disliked: Amenities
cafe da muito fraco, atendimento razoavel, banheiro precisa urgente de reformas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Bom nada demais
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marcus Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso, como sempre.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DAVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
em todo atendimento o hotel está de parabéns, ótimo atendimento.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia miito boa. Cafe da manhã com grande variedade. Localização nota 10. Reclamação so o ar condicionado que era muito fraco.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Sônia Regina Mizue

Liked: Staff & service
O quarto precisa de móveis novos. As janelas estão quebradas e o ar condicionado é barulhento
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eunice B S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel oferece tudo que se busca: conforto, limpeza, tratamento vip, SPA, etc... é lindo e com uma localização excepcional: no coração da Liberdade, bairro rico em cultura oriental, sabores, texturas, cheiros, sons. É sempre minha primeira escolha!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe de funcionários atenciosos e muito prestativo, quarto limpo, bom café da manhã, e um SPA com ótimas massagens!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Camila Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bastante limpo e os funcionários atenciosos. Boas opções no café da manhã. Localização excelente.
Stayed 3 nights in Apr 2026