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Tsue The Palace Flat

3.0 star property

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Photo gallery for Tsue The Palace Flat

Outdoor pool
Lobby
Property entrance
Staircase
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
Alameda Dos Anapurus 1661, Moema, São Paulo, SP, 04087-006
  • Place, Shopping Ibirapuera
    ‪5 min walk‬
  • Place, Ibirapuera Park
    ‪3 min drive‬
  • Place, São Paulo Expo
    ‪7 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, rollaway beds, free WiFi

Superior Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, rollaway beds, free WiFi

Superior Twin Room, 2 Single Beds

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Multiple Beds

Minibar, in-room safe, rollaway beds, free WiFi

Superior Triple Room, Multiple Beds

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Superior

Minibar, in-room safe, rollaway beds, free WiFi

Double Room Superior

  • 37 sq m
  • Sleeps 2

View all photos for Twin Room Superior

Minibar, in-room safe, rollaway beds, free WiFi

Twin Room Superior

  • 37 sq m
  • Sleeps 2

View all photos for Superior Triple Room

Minibar, in-room safe, rollaway beds, free WiFi

Superior Triple Room

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Tsue The Palace Flat

Suburban São Paulo hotel connected to a shopping centre, a quick walk to Shopping Ibirapuera
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and valet parking.
Tsue The Palace Flat offers 132 air-conditioned accommodations with minibars and a safe. Accommodation at this 3-star hotel has kitchenettes. Bathrooms include a shower and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Tsue The Palace Flat's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Shopping Ibirapuera. Free WiFi in public areas, an outdoor pool and a gym are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Shopping Ibirapuera and a 4-minute drive from Ibirapuera Park
Tsue The Palace Flat offers its guests an outdoor pool, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Tsue The Palace Flat also features a terrace, a garden, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star São Paulo hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 20 per day)

Food and drink

  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 17-inch TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 90.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 20 per day
  • Rollaway bed fee: BRL 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Tsue Palace Flat
Tsue Palace Flat Hotel
Tsue Palace Flat Hotel Sao Paulo
Tsue Palace Flat Sao Paulo
Tsue The Palace Flat Hotel
Tsue The Palace Flat São Paulo
Tsue The Palace Flat Hotel São Paulo

Tsue The Palace Flat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1007 reviews
Rating 8 - Good. 379 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dalcioni

Stayed 2 nights in Jun 2025

6/10 Okay

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
This hotel is well located. It was my first time in São Paulo and I felt safe in this neighborhood. Plenty of great restaurants and bars around, a really nice shopping mall nearby. I liked the breakfast and the rooftop pool. The minibar is well priced and stocked. I loved this hotel and I am happy to come back next time I am in SP. the room was excellent!
Stayed 3 nights in Mar 2025

10/10 Excellent

david, elmont

Stayed 1 night in Mar 2025

10/10 Excellent

MANUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine with the only exception of the quality of the air conditioner
Stayed 4 nights in Feb 2025

10/10 Excellent

NVuna

Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, super convenient, nearby tons of great restaurants and a shopping center. Super walkable area. What I liked the most though was their staff. They were super friendly and accommodating. I highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

HANI

Stayed 1 night in May 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 15 nights in Jan 2024

8/10 Good

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 7 nights in Jan 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 2 nights in Jan 2024

8/10 Good

Fernando V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad quality towels
Stayed 6 nights in Nov 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the location is worth booking for the next trip back here
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities, room comfort

Tsue The Palace Flat - EXCELLENT, Hotels.com - BAD

Staff at Tsue was very helpful with a late check in and late check out. I could not recommend higher. Hotels.com was terrible and I could not find the reservation in the app. I will not use Hotels.com again but I will stay at Tsue.
Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

6/10 Okay

Caroline de Faria Oliveira

4/10 Poor

Jacob

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Don't stay here. Room did not have proper working windows and doors. Glass doors had a 2.5" inch gap to the outside and windows and a 1.5" inch gap to the outside. This hotel is located within visual of CGH runway. Planes are landing every 2 minutes at busy times. Give me a break!! I don't have time for this level of irresponsibility.
Stayed 2 nights in Nov 2022

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities
Nice place to stay when in Sao Paulo
Stayed 3 nights in Jul 2022

10/10 Excellent

Aristoteles

Stayed 1 night in May 2022

10/10 Excellent

Ernesto, Bronx

Stayed 9 nights in Jan 2022

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Nov 2021