See all properties

Cross Hotel Sapporo

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Sapporo

Public bath
Property preview
Lounge
Property amenity
Daily buffet breakfast (JPY 3300 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking, with Bonfire Experience

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, with Bonfire Experience

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Shower Only) with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking (Shower Only) with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House, Non Smoking, with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 430 reviews
The price is €124
21 Jan - 22 Jan
SAPPORO HOTEL by GRANBELL

About this property

Cross Hotel Sapporo

Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
A restaurant, self parking and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hache – This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!
Stayed 3 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

annie

Travelled with family
Liked: Cleanliness, staff & service
Hotel was great and staff were super nice, but it was strange that we couldn’t use the hotel bar/restaurant without paying about $33 CAD an hour just to sit there. Our room apparently didn’t qualify, and there weren’t any perks included—it was just to have access. Kind of disappointing since it makes guests have to leave hotel for a drink instead of relaxing and spending money at the hotel. For this reason it would stop me from returning. Buffet brekfast was very good!
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Gordon, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.
Stayed 8 nights in Sep 2025

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay at Cross Hotel. Conveniently located near Sapporo station and comfortable walk to Tanuki shopping street. Also loved the public bath on the top floor. Highly recommended!
Stayed 8 nights in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Amanda Rufino, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

6/10 Okay

chunghan

Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to check out other parts of Hokkaido or just the city! Everything you need, and great staff and service.
Stayed 2 nights in Aug 2025

Hotels

Flights

Cars

Packages