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HELIO HOSTEL SAPPORO

Property class: 2

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Photo gallery for HELIO HOSTEL SAPPORO

A modern hostel with a glass facade, a 'Take Out' section, and a 'Welcome' entrance.
A library with wooden bookshelves, a large table, and black chairs.
A modern library with wooden tables and bookshelves, featuring a long central table and seating areas.
A person operating a coffee machine at a counter with a window view of a car and buildings.
A modern interior with a large wall map, a bench, and wooden tables.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry room
  • Kitchen

Explore the area

View in a map
5-chome-26-4 Minami 2 Jonishi, Chuo Ward, Sapporo, Hokkaido, 060-0062
  • Place, Tanukikoji Shopping Street
    ‪1 min walk‬
  • Place, Odori Park
    ‪3 min walk‬
  • Place, Sapporo TV Tower
    ‪8 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪15 min drive‬

Room options

View all photos for Standard Shared Dormitory, Mixed Dorm (Check in: 15:00~23:00)

A dormitory-style room with bunk beds, numbered beds, and a small bedside table with a lamp.

Standard Shared Dormitory, Mixed Dorm (Check in: 15:00~23:00)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Shared Dormitory, Women only (Check in: 15:00~23:00)

A corridor with bunk beds labeled 302 and 301, a hanging coat rack, and a sign indicating a restroom.

Standard Shared Dormitory, Women only (Check in: 15:00~23:00)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for 2 adjacent bottom bunks, non-smoking mixed dorm (check-in 15:00-23:00)

A hotel room with bunk beds, each labeled with a number.

2 adjacent bottom bunks, non-smoking mixed dorm (check-in 15:00-23:00)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 adjacent bottom bunks, non-smoking women-only dorm (check-in 15:00-23:00)

A series of bunk beds with numbers 624 and 625, wooden ladders, and a 'staff only' door.

2 adjacent bottom bunks, non-smoking women-only dorm (check-in 15:00-23:00)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

In-room safe, WiFi, bed sheets

Room

  • Sleeps 1

View all photos for Room

In-room safe, WiFi, bed sheets

Room

  • Sleeps 1

View all photos for [Room without meals] Standard dormitory mixed gend

A library with bookshelves, seating areas, and a long wooden table.

[Room without meals] Standard dormitory mixed gend

  • Sleeps 1
  • 1 Single Bed

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About this property

HELIO HOSTEL SAPPORO

This smoke-free hostel features a microwave in a common area, a fridge in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a corner/local shop and a TV in a common area are on-site.
HELIO HOSTEL SAPPORO offers 90 accommodations with a safe and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include a shower, slippers, bidets and hairdryers.
During your stay at HELIO HOSTEL SAPPORO, you're just a quick walk from Tanukikoji Shopping Street. Free WiFi in public areas and dry cleaning service are available.
  • Free Wi-Fi in some public areas
  • Amenities include convenience store, laundry facilities and a lift
  • Steps from Tanukikoji Shopping Street and 3 minutes on foot from Odori Park
HELIO HOSTEL SAPPORO offers its guests laundry facilities, dry cleaning/laundry services, and a corner/local shop. WiFi is free in public spaces. HELIO HOSTEL SAPPORO also features a communal living room, a lift, and a microwave in a common area.

This Sapporo hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service

Accessibility

  • Hardwood flooring in room
  • Lift (80 centimetre wide door)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Shared kitchen access

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HELIO HOSTEL SAPPORO Sapporo
HELIO HOSTEL SAPPORO Hostel/Backpacker accommodation
HELIO HOSTEL SAPPORO Hostel/Backpacker accommodation Sapporo

HELIO HOSTEL SAPPORO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chie

Liked: Cleanliness, property conditions & facilities, room comfort
OK to stay at
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel thats close to transport/attractions for a 2/3 day Hakodate trip
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel in the best location of Sapporo. Very organised structured and easy to stay experience. Very clean and tidy.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel weas quite and was In a great location in Sapporo to easily get to Mt. Moiwa as well as Hokkaido University.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Benita

Liked: Amenities
The staff were courteous and helpful. The capsule was large enough to sit up in if you're 5'7 or less. It was clean, sheets & towels were provided. The beds were hard and the showers would intermittently go ice cold. Not ok when you are in the middle of your shower & all covered with soap. There needs to be a way to deal with inconsiderate guests. There were several extra noisy guests, but no-one to handle them. It's probably ok when compared to other hostels, but it didn't work well for us.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
so good
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minute walk to Sapporo station
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Sabrina

Liked: Cleanliness
Very central place. Quite minimalistic compared to other cabin hotels in japan. Toilets and sinks are at the same floor as the beds, therefore it can be quite noisy at peak times. Enough storage space. Some staff could not speak english, but was able to communicate via Smartphone translator. Overall good place to stay.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Lorraine- Nursing Differently™

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“🌟🤩 Outstanding Stay at Helio Hostel! 🏠☕ My visit to Sapporo for the Snow Festival was made unforgettable thanks to this amazing find! Helio Hostel, perched above a charming coffee shop, is a dream come true for travelers 🧳🌨️. Nestled in the heart of the city, it’s surrounded by shopping 🛍️, delightful food options 🍜, lively music 🎶, and entertainment, all within a stone’s throw from a serene park and convenient public transport 🚆🌳. The ease of hopping on and off the train was a huge plus 🚂👍, especially for exploring this beautiful area. Strolling through a nearby mall, I was amazed by the array of local treats - from sweet delicacies to cheese and milk products 🍰🧀 - a true feast for the senses! The hostel itself is a gem 💎🛌. Spacious and well-equipped, it boasts an incredible staff - who even guided me to a local restaurant for some authentic culinary delights 🍣🚶‍♀️. The jazz music playing for two nights straight was soul-stirring and heartwarming 🎷🎵, adding to the already vibrant atmosphere of this treasure trove. For those concerned about public transportation, fear not! 🚎👜 There are several options to reach the hostel with luggage. While I initially opted for luggage delivery, I ended up taking my luggage with me due to the snowy weather ❄️🧳. Discovering an airport limousine bus stop just around the corner was a lifesaver 🚌✨. For just $15, you can enjoy a comfortable and secure ride from Sapporo Airport straight to Hotel ABest,
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

CHI-CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通位置很棒，去坐車、轉車都方便，所有需要買的牌子、商品、百貨、超市附近都有，想吃的餐點也都找得到，喜歡city walk 的人光這區就可以走很久了，晚上回旅店還能再出去晃晃，會有一種旅程不浪費時間的感覺。 淋浴間跟睡覺的地方分開覺得很棒，也有另分一區專門給女生使用也覺得很不錯，但希望房間內就不要放吹風機了，雖然立意良善，但有些人不懂尊重，半夜不在公共區域吹頭髮，回房間使用實在偏擾民。 不過煮飯的鍋具就希望能稍微篩選，畢竟有些可能因為不當使用或時間消耗的關係，使用起來不太方便了，希望能定時檢查做汰換，但整體環境依然很推！
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あふれており、駅や飲食店へのアクセスが良かった、また時間外での1F利用も快適であった。
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

????

Disliked: Cleanliness, amenities, property conditions & facilities
二度と宿泊したくない施設です。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Li Da

Liked: Cleanliness, amenities, property conditions & facilities
不是未來科技感的膠囊，所以空間感覺比較大一些，女性樓層還可以直接走樓梯下去空用空間。 也有冰箱可以冰食物、烤箱微博爐跟小廚房可使用，也有提供冷水，要換毛巾再去一樓櫃檯領取，不提供牙刷牙膏跟拖鞋需購買。 附近也有便利商店跟居酒屋，離其中一個車站入口也算近很方便、推薦！
Stayed 4 nights in May 2025
Verified review

8/10 Good

MIWA

Liked: Cleanliness, amenities, property conditions & facilities
寝床は快適でした
Stayed 2 nights in May 2025
Verified review

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自分が利用させてもらった日は、同じフロアの利用者の皆さん、非常に静かに過ごされていて、安心して利用できました。ありがとうございました。
Stayed 1 night in May 2025
Verified review

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフみなさんが丁寧な応対をしてくれました。快適に過ごせました。
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

MASAHIRO

Liked: Amenities
ホテルではないので、ベットの質や部屋の装飾などにサービスはありませんが、安価で寝れたら良いと言う方には、共同キッチンやシャワールームもあり非常に便利だと思います！
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

タカシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊した日の夜、親しくなった仲間と楽しい一夜を過ごせました〜
Stayed 1 night in Nov 2024
Verified review

8/10 Good

tsutomu

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
各回の入口にオートロックがあるが、内側から鍵を誤ってかけてしまうとカードキーで解錠できず入室できないというクリティカルな問題があったので改善してほしい。 原因は宿泊者側にあるが辛すぎる。
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ワークスペースもあり、ビジネスとしても非常に便利に利用させて頂きました。
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

CHOU HSU

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルです
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

kawashima

新しいので快適でした
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

ASAKO

Liked: Cleanliness, staff & service, property conditions & facilities
立地は最高でした。地下鉄からもすぐで慣れない雪道を歩かずに済みました。一階はカフェになっていてそこでチェックインするが、宿泊には一度外に出て道に面したエレベーターに乗らないといけず、雪が吹雪いてエレベーター内に入ってきたり、水が拭いていないとエレベーター内が滑りやすくなっていたのが難点。雪の時期じゃ無ければ問題ないと思う。
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Yuika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張で利用させていただいたのですが、1階のラウンジは居心地が良くて仕事も捗りました。 また、チェックアウトの際、その日のフライトで帰ることを話すと、暴風雪でJRが運休していることを教えてくださり、親切に公共交通機関の運行状況なども調べてくださいました。 朝から仕事がバタバタしていた日だったので本当に助かりました！ありがとうございました。
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Shikano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
十分快適でした
Stayed 1 night in Dec 2023