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Hotel Grand Terrace Chitose

3.0 star property

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Photo gallery for Hotel Grand Terrace Chitose

Exterior
Junior Suite, Smoking | Living room | Flat-screen TV, pay films
Combined shower/bathtub, deep-soaking bathtub, hair dryer, slippers
Reception
Junior Suite, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520
  • Aoba Park
    ‪3 min walk‬
  • Chitose Inter Golf Club
    ‪14 min walk‬
  • New Chitose Airport Onsen
    ‪7 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Single Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Connected Twin Room, Smoking

Combined shower/bathtub, deep-soaking bathtub, hair dryer, slippers

Connected Twin Room, Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Semi Double Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Semi Double Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Junior Suite, Smoking

Junior Suite, Smoking | Living room | Flat-screen TV, pay films

Junior Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Japanese-Western Room, Smoking

Japanese-Western Room, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Japanese-Western Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Superior Twin Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for King Double Room, Non Smoking

King Double Room, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Double Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Double Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Semi Double Room-Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with Bath

Bathroom | Combined shower/bathtub, deep-soaking bathtub, hair dryer, slippers

Deluxe Twin Room with Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Semi Double Room-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room-Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room-Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Room With Tatami Area-Smoking

  • Sleeps 3
  • 3 Single Futons

View all photos for Run Of House

Interior

Run Of House

  • Sleeps 2
  • 2 Double Beds

Suite

  • Sleeps 2
  • 2 Single Beds

Reguler Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Cabin Capsule Room For Male Only-Non-Smoking

Interior

Compact Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Triple With Bath-Smoking

  • Sleeps 2
  • 2 Single Beds

Triple With Bath-Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room-Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Connecting Room-Non-Smoking

  • Sleeps 6
  • 6 Single Beds

Japanese Room Room for 3 Adults

  • Sleeps 3
  • 3 Single Futons

Connecting Room

  • Sleeps 6
  • 6 Single Beds

Junior Suite-Smoking

  • Sleeps 2
  • 2 Double Beds

[Twin Room] [Non-smoking]

  • Sleeps 2
  • 2 Single Beds

[Twin Room] [Smoking]

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Best Western Plus Hotel Fino Chitose

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (571)
The price is €96
for 1 room
17 Jun - 18 Jun
Best Western Plus Hotel Fino Chitose

About this property

Hotel Grand Terrace Chitose

Hotel in Chitose with sauna and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Hotel Grand Terrace Chitose offers 255 air-conditioned accommodations with complimentary slippers and a hairdryer. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Grand Terrace Chitose, you're just a quick walk from Aoba Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at YUUKARA
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and 3 meeting rooms
  • On-site recreation includes a sauna and bicycles to rent
  • Just a 3-minute walk from Aoba Park and 13 minutes on foot from Chitose Inter Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A sauna, a vending machine, and karaoke are also featured at Hotel Grand Terrace Chitose.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
YUUKARA – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUUKARA

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Hotel Grand Terrace Chitose Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 457 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great service with English speaking crew
Stayed 5 nights in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoyo

Liked: Staff & service, property conditions & facilities
Clean and quiet area. there are also some restaulants for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice to stay.
Stayed 1 night in Jan 2025

4/10 Poor

Kristi, Issaquah

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Kusuma Sari

Travelled with family

Standard hotel

Good for relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.

8/10 Good

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location

6/10 Okay

EMMANUEL

Disliked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Tsubasa

Liked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but satisfied

stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Good enough for a business trip

The best part of this hotel is its proximity to Aoba park! The hotel and staff were nice and very accommodating. The facilities are a bit run down but passable for a business trip. The breakfast meal service was nice but the dinner service was cold and unwelcoming. I highly recommend that you avoid including the dinner service on your room as it is not a typical restaurant experience.
Stayed 3 nights in Jul 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms etc were fine but the restaurant for dinner was terrible. The staff were really unhappy and the menu was so limted we actually got up and left. We did have breakfast there the next morning and that was okay and staff were lovely.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport, including a shuttle.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
room is too warm
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Too expensive. Scammed us for an extra A $65 for an extra person in an already booked and set "3" bed room. Tiny, below average room, 2 beds and a fold out. A $200:all up. More than a bit rich ! Expedia didnt help with the way the room was advertised.
Stayed 1 night in Jan 2020

8/10 Good

Megumi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019