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Bernsteinsee Hotel & Ferien by Palette Resorts

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Photo gallery for Bernsteinsee Hotel & Ferien by Palette Resorts

On the beach, white sand, waterskiing, beach volleyball
Reception
Breakfast, dinner served; German cuisine, beach views
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Bernsteinallee 5-7, Sassenburg, NI, 38524
  • Place, Bernsteinsee Strand
    ‪1 min walk‬
  • Place, Volkswagen Autostadt Complex
    ‪23 min drive‬
  • Place, Volkswagen AutoMuseum
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Terrace

Standard Suite, Terrace | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Suite, Terrace

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Lakeview Balcony)

Superior Double Room (Lakeview Balcony) | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Double Room (Lakeview Balcony)

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony

Single Room, Balcony | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite Room

Standard Suite Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Suite Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite with Balcony/Terrace

Superior Suite with Balcony/Terrace | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Suite with Balcony/Terrace

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Bernsteinsee Hotel & Ferien by Palette Resorts

Family fun on the beach
At Bernsteinsee Hotel & Ferien by Palette Resorts, hit the beach where you can enjoy waterskiing, then dine on-site at myBernsteinsee Restaurant. Housekeeping is available on request.
Bernsteinsee Hotel & Ferien by Palette Resorts offers 52 accommodations with complimentary bottles of water and coffee/tea makers. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Bernsteinsee Hotel & Ferien by Palette Resorts, you're connected to the convention centre and just a quick walk from Bernsteinsee Strand. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy German cuisine and a beachfront location while dining at myBernsteinsee Restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes mini golf, volleyball and hiking/biking trails
  • Steps from Bernsteinsee Strand and 14 minutes by car from International Wind and Watermill Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Bernsteinsee Hotel & Ferien by Palette Resorts. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

This 3-star Sassenburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
MyBernsteinsee Restaurant – This beachfront restaurant specialises in German cuisine and serves breakfast, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Beachclub – This beachfront bar specialises in German cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Beachclub
  • myBernsteinsee Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mini golf
  • Playground
  • Water skiing
  • Water sports equipment

Family friendly

  • Mini golf
  • Playground

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • On a lake
  • On the beach
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:30 AM - 4:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel am BernsteinSee Sassenburg
Hotel am BernsteinSee
am BernsteinSee Sassenburg
am BernsteinSee
Hotel am BernsteinSee
Bernsteinsee Hotel Hotel
Bernsteinsee Hotel Sassenburg
Bernsteinsee Hotel Hotel Sassenburg

Bernsteinsee Hotel & Ferien by Palette Resorts Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 44 reviews
Rating 8 - Good. 20 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Willy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Kyoung-Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice 3 star hotel

Everything was fine, especially service person were so kind to me. Big plus point.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Only if you speak German

The cabin was hot and if you left windows open, you were infested with flies and mosquitos. The staff wasn't be helpful if you only spoke English. I don't care if they don't speak English, but they were rude and unlikely to help you at all. We would not go nack.
Stayed 5 nights in Jun 2018

4/10 Poor

Shaked

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back.

No Wi-Fi in the room, even though it says they have it. I was told I didn't book with breakfast, so I didn't go. When I needed to pay, they told me it's included. When I went there, I saw the lousiest breakfast I've seen in a while. They didn't even supply me with soap.
Stayed 1 night in Nov 2017

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rogerio, Belo Horizonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A perfect location to explore Potsdam. Near train station and a beautiful scenic river...

8/10 Good

Palle, Biggin Hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel

Quiet and out of the way hotel, beautiful surroundings, nice rooms, very clean. breakfast a bit basic, but OK

6/10 Okay

Jens

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Keine Möglichkeit sich mit Snacks zu versorgen Kiosk oder Automat wäre schön auch in Bezug auf Getränke
Stayed 1 night in Aug 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sonja

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Unterkunft super Frühstück olala

Das Frühstück war so Olala es haben um 8:30 bereits Semmeln und Obst gefehlt. Tische wurden nicht zeitnah abgedeckt man musste sich an einen Tisch setzen, wo noch alles da stand
Stayed 3 nights in Nov 2023

10/10 Excellent

Sylke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war rundum super
Stayed 2 nights in Sep 2023

8/10 Good

Horst

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Moin... Zimmer und Personal top. Um 19.45 hatte die Küche schon geschlossen. Finde ich etwas früh für Außendienstler. Ich habe trotzdem noch einen Salat bekommen. Mit gut zureden ;-) Frühstück ist mit 18€ zu teuer.. Bein Restaurant und Frühstück passt Preis Leistung nicht zusammen. LG Horst Sundermeier
Stayed 1 night in Jun 2023

6/10 Okay

Marina

Stayed 1 night in Dec 2022

8/10 Good

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Rene, Rochlitz

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
ruhige Lage, gutes Hotel mit Nähe zum See, Schwimmmoeglichkeiten und Wassersport, gute Gastronomie fragwürdig ist jedoch das Preis Leistungsverhältnis zum Frühstücksbuffet
Stayed 1 night in Aug 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Speisen und Getränke vor ort sind schon sehr teuer. Det See und auch das Hotel sind sehr schön.
Stayed 2 nights in Jul 2022

8/10 Good

Sören

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Radek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war neu und super sauber. Wasserkocher mit Kaffee und Teeauswahl gratis. Sehr schönes großes Bad mit toller Dusche. Nicht so gut gefallen hat mir, dass der Schonbezug der Matratze zusammen mit dem Bettlaken bei jeder Bewegung Geräusche produziert hat. Das Badezimmerfenster reichte bis zur Toilette runter. Da es keine Gardine gab musste man immer das Aussenrollo runter lassen,wenn man nicht gesehen werden wollte.
Stayed 2 nights in Aug 2021

8/10 Good

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage

Tolle Lage, gutes Preisleistungs-Verhältnis. Alles, was man braucht!
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne Unterkunft

Sehr sauberes und geräumiges Zimmer. Feste Matratzen sicherten eine ruhige Nacht. Sehr gut organisiertes Frühstücksbuffet znd Tische mit ausreichend Abstand machten den Aufenthalt perfekt.
Stayed 1 night in Aug 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020