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Quattro Hotel & Conference Centre, Ascend Hotel Collection

3.0 star property

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Photo gallery for Quattro Hotel & Conference Centre, Ascend Hotel Collection

Fountain
Lobby
Interior entrance
Suite, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains
Free daily continental breakfast

Popular amenities

  • Spa
  • Laundry

Explore the area

Map
229 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z2
  • Sault Ste. Marie International Bridge
    ‪4 min drive‬
  • Gateway Casinos
    ‪4 min drive‬
  • Agawa Canyon Tour Trains
    ‪4 min drive‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Non Smoking

9.2 out of 10
Wonderful
(118 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(45 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is €128
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includes taxes & fees
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About this property

Quattro Hotel & Conference Centre, Ascend Hotel Collection

Hotel connected to the convention centre in Sault Ste. Marie with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers 157 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Greenhouse Spa has massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures. The spa is open selected days.
Our customers tell us that they can't get enough of the free breakfast at Quattro Hotel & Conference Centre, Ascend Hotel Collection. During your stay, you'll be connected to the convention centre and just a quick walk from Northern Ontario Country Music Hall of Fame. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures or massages at Greenhouse Spa
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • 5 minutes by car from Agawa Canyon Tour Trains and 12 minutes from Soo Locks
  • Airport shuttle service available for a fee
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2842 square feet (256 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Quattro Hotel & Conference Centre, Ascend Hotel Collection. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Quattro Vinotecca – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Pizzetecca (room service) – This restaurant only serves dinner. Open daily.
Q-Patio (seasonal) – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:30 AM to 11:30 PM on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pizzetecca (room service)
  • Q-Patio (seasonal)
  • Quattro Vinotecca

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 55 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Sault Ste. Marie
Comfort Suites Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Suites Conf. Centre Ascend Hotel Collection M.
Quattro Suites Conf. Centre Ascend Collection M.
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Conf. Centre Ascend Collection Sault Ste. Marie
Quattro Conf. Centre Ascend Collection
Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Comfort Suites Conference Centre
Quattro Suites Conf. Centre an Ascend Hotel Collection M.
Quattro Conf Ascend Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Quattro Hotel & Conference Centre, Ascend Hotel Collection Hotel

Quattro Hotel & Conference Centre, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1010 reviews
Rating 8 - Good. 257 out of 1010 reviews
Rating 6 - Okay. 70 out of 1010 reviews
Rating 4 - Poor. 19 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs update

The hotel is desperate need of updates. The beds are horrible. The worst we’ve slept on in yrs.
Stayed 2 nights in Apr 2025

8/10 Good

Heather, Echo Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine, London

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

6/10 Okay

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a pretty safe area
Stayed 2 nights in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not sound proof, you can hear people from other rooms. Also, the heater is quite loud and needs an upgrade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Halie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Stayed 3 nights in Mar 2025

10/10 Excellent

Cheyote

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the complementary breakfast and the pool and sauna! Very friendly and accommodating staff, highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

8/10 Good

Laura Veronese

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Always a great stay at Quattro.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryely

Liked: Cleanliness, staff & service, property conditions & facilities
eVERYTHING gREAT
Stayed 2 nights in Mar 2025

6/10 Okay

Laura Veronese

Liked: Cleanliness, staff & service
We always stay here but it is feeling a bit run down and dirty. We had damage to our front door and it didn’t shut properly. The bathroom door had water damage. One bed was super uncomfortable. Breakfast needs an upgrade or change. It’s the same bad eggs and sausage every morning. Why not invest in a waffle maker or pancake machine? And the coffee had a French vanilla taste to it, which was awful. Staff is excellent and location is good and the pool area is decent.
Stayed 2 nights in Mar 2025

6/10 Okay

Melanie

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busines Trip to SSM

The rooms were clean, and I had a large suite that made my stay very comfortable. The bathroom was a bit cramped, but the friendly staff helped make up for it. When I reported a broken office chair, maintenance quickly brought a brand-new replacement, which was much appreciated. However, the vinyl flooring made it difficult to work at the desk, as the chair would easily roll away. Additionally, the pull-out table desk was on wheels, but the casters had no locks, causing it to move while I was trying to work, which was frustrating. Another downside was the lack of soundproofing—walls and doors did little to block noise from the hallway or neighboring rooms, making it easy to hear conversations from other guests. Also, the shower was a bit cold on the first day due to a lack of hot water, but this improved on subsequent days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Friendly staff. Food from the pizza place was ok at best!
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael, Sault Ste Marie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Facilities were excellent. Front desk staff was rude.
Stayed 1 night in Mar 2025

8/10 Good

Terrance

Overall, nice stay at the hotel. Thank you. Room floor wasn’t cleaned much during my stay. Same breakfast each day was a bit tiring and would highly recommend healthier options. Room was quiet, bed comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rob

Business traveller
Liked: Property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 1 night in Mar 2025