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Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

Fountain
Suite, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains
Interior entrance
Free daily continental breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

View in a map
229 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z2
  • Place, Sault Ste. Marie International Bridge
    ‪4 min drive‬
  • Place, Agawa Canyon Tour Trains
    ‪5 min drive‬
  • Place, Gateway Casinos
    ‪5 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪21 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Non Smoking

9.0 out of 10
Wonderful
(139 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

Hotel connected to the convention centre in Sault Ste. Marie with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel offers 157 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Greenhouse Spa has massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures. The spa is open selected days.
Our customers tell us that they can't get enough of the free breakfast at Quattro Hotel & Conf. Centre, an Ascend Collection Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Northern Ontario Country Music Hall of Fame. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor pool
  • Treat yourself to massages or manicures and pedicures at Greenhouse Spa
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Steps from Northern Ontario Country Music Hall of Fame and 6 minutes on foot from Sault College
  • Airport shuttle service available for a fee
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2842 square feet (256 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Quattro Hotel & Conf. Centre, an Ascend Collection Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Quattro Vinotecca – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Pizzetecca (room service) – This restaurant only serves dinner. Open daily.
Q-Patio (seasonal) – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:30 AM to 11:30 PM on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pizzetecca (room service)
  • Q-Patio (seasonal)
  • Quattro Vinotecca

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 55 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Sault Ste. Marie
Comfort Suites Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Suites Conf. Centre Ascend Hotel Collection M.
Quattro Suites Conf. Centre Ascend Collection M.
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Conf. Centre Ascend Collection Sault Ste. Marie
Quattro Conf. Centre Ascend Collection
Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Comfort Suites Conference Centre
Quattro Suites Conf. Centre an Ascend Hotel Collection M.
Quattro Conf Ascend Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Quattro Hotel & Conference Centre, Ascend Hotel Collection Hotel

Reviews

Quattro Hotel & Conf. Centre, an Ascend Collection Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 715 out of 1114 reviews
Rating 8 - Good. 279 out of 1114 reviews
Rating 6 - Okay. 78 out of 1114 reviews
Rating 4 - Poor. 22 out of 1114 reviews
Rating 2 - Terrible. 20 out of 1114 reviews

Reviews

8/10 Good

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good. Beds were comfortable with nice bedding.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice bed and bedding great. Restaurant had great food. Close to other amenities
Stayed 1 night in Jul 2025

6/10 Okay

Dana

Stayed 1 night in Jul 2025

4/10 Poor

Dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
False advertising meant that I didn’t get what I paid for. The “suite” was so tiny and only had stand up shower which wasn’t what I had booked. There were no bathrobes as promised in my booking and the tv was NOT the size they advertised, it was so tiny! I got better room elsewhere for way less.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Stayed 1 night in Jul 2025

4/10 Poor

Margaret

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Lobby was beautiful; but our room was terrible — you could hear people talking quietly in the adjacent rooms and hallway, no functioning AC, noisy bathroom fan. No hand soap, shower gel was watered down. Only dining was in an outside patio (super windy day which made the patio non-practical) or room service. I expected a lot more for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable. Good breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Micheal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late due to construction and traffic issues and were welcomed with a free upgrade to a very nice room where I could park my vehicle right outside the window. Great staff very friendly and helpful. Room was spotless and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Angelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really had a massage and thoroughly enjoyed it. I used the patio as an option for a meal out and didn't have to worry about driving. Front desk was very helpful and copied a map for me to get to Crystal falls as well as other attractions. What I didn't like were the curtains! I couldn't close them due to the hoops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Very happy with our stay. The room was clean and spacious with a large bathroom, divided living room and bedroom area. Pool was clean. Continental breakfast was delicious. I’d stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Beverly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Overnight stay

Arrived late after delayed flight. Only had 7 hours at hotel but bathroom could definitely need some attention. Black mould or dirt in shower which is not acceptable
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Family Stay

Wonderful stay, staff was wonderful and the hotel was very clean and well kept. Only issue was the mattress was way too worn and soft.
Stayed 6 nights in Jul 2025

10/10 Excellent

Joseph

All good
Stayed 1 night in Jul 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room was quite spacious and staff amazing . The room was however dirty . There were socks under the couch and crumps of food under the beds and couch . Everything else was great except the cleanliness .
Stayed 2 nights in Jul 2025

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
courtyard dining area nice, good food, but very busy and not enough service staff
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend it for families and solo travellers.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Business traveller
No information was given about the hotel amenities
Stayed 1 night in Jul 2025

10/10 Excellent

ZHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location though not pet friendly.

The check-in process is efficient and the staff is friendly. The room is quite spacious though the bathroom is tiny. The breakfast is decent. The location is very good, with a lot of restaurants around and the main street going north right in front of the hotel. The only downside is this hotel is NOT pet friendly.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025