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The Water Tower Inn, BW Premier Collection

3.5 star property

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Photo gallery for The Water Tower Inn, BW Premier Collection

Bar (on property)
Lobby
Front of property
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
3 indoor pools

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Bar

Explore the area

Map
360 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z7
  • Sault College
    ‪7 min walk‬
  • Sault Area Hospital
    ‪2 min drive‬
  • Agawa Canyon Tour Trains
    ‪5 min drive‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 84 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 84 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette

Suite, Multiple Beds, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchenette

  • 111 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 139 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

BBQ/picnic Area

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  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.3 out of 5, Excellent, (1037)
The price is €120
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Holiday Inn Express Sault Ste Marie by IHG

About this property

The Water Tower Inn, BW Premier Collection

Family-friendly hotel with 3 indoor pools and 2 hot tubs
This smoke-free hotel features 3 indoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available once per stay.
The Water Tower Inn, BW Premier Collection offers 175 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Water Tower Inn, BW Premier Collection. During your stay, you're just a quick walk from Northern Ontario Country Music Hall of Fame. Free WiFi in public areas, free self-parking and 3 indoor pools are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Caseys Grill.Bar
  • Full breakfast served daily for a fee
  • Take a swim in the 3 indoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • 5 minutes by car from Agawa Canyon Tour Trains and 10 minutes from Soo Locks
As a guest of The Water Tower Inn, BW Premier Collection, you'll find 3 indoor swimming pools and 2 hot tubs along with a 24-hour fitness centre and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly The Water Tower Inn, BW Premier Collection. Free self parking is available.

This Sault Ste. Marie hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Caseys Grill.Bar – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: CAD 5 to 15 for adults and CAD 4 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caseys Grill.Bar

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 indoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Children's pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults and CAD 4 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algoma's Water Tower
Algoma's Water Tower Inn
Algoma's Water Tower Sault Ste. Marie
Water Tower Inn
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario
Hotel Algomas Water
Algoma's Water Tower Inn Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection
Algoma's Water Tower BW Premier Collection Sault Ste. Marie
Algoma's Water Tower BW Premier Collection
Water Tower Inn BW Premier Collection Sault Ste. Marie
Water Tower Inn BW Premier Collection
Water Tower BW Premier Collection Sault Ste. Marie
Water Tower BW Premier Collection
The Water Tower Inn, BW Premier Collection Hotel
The Water Tower Inn, BW Premier Collection Sault Ste. Marie

The Water Tower Inn, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Serena

Liked: Cleanliness, property conditions & facilities

Double paid

Hot tub broken which I knew by overhearing conversation between guest and Front desk. Unfortunately, the bar was closed and that’s mainly why I picked over another! I had already walked in and paid. Also, had to cancel debit card because I noticed next day I was charged by your facility for really high amount, and also Hotels.com which I purchased room through. Also, I reported the drain in tub was not draining at all. Manager seemed unfamiliar w how to access menu from room.
Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Stayed 2 nights in Feb 2025

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient with the restaurant and bar/lounge right in the building.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible customer service

I don’t usually leave reviews but I feel compelled to let others know about our experience. Customer service was non-existent. Front desk staff was quite rude to our group over the phone, not welcoming or friendly at all upon checking in, and dismissive when asking questions. Room was fine. Both hot tubs were closed which was unfortunate. Overall not very impressed.
Stayed 1 night in Mar 2025

8/10 Good

Sabrina

Liked: Staff & service
It’s dated but still good and clean. Outdoor hot tub is nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Stayed 1 night in Feb 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service

No hot tubs!

We are local and often book a room at the Water Tower to enjoy the swimming pool and hot tubs. The restaurant and bar are always a bonus. This time, we were excited to enjoy the outdoor hot tubs but were surprised to find that it was out of order, so was the sauna and the indoor hot tub. It would have been nice to know this prior to booking - there should be a notice added to the listing until these amenities are fixed. Otherwise, it was a nice stay. Room was clean, comfortable and staff were helpful at check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Stayed 1 night in Feb 2025

4/10 Poor

Justin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Both Hot tubs and sauna where not working very disappointing as this is the reason I booked this place
Stayed 1 night in Feb 2025

2/10 Terrible

Brad and Julie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Both the outdoor and indoor hottub was not working. The only reason we went to this hotel. Was the same thing last year. We will not be back
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Travelled with family
Disliked: Room comfort

Dog hotel

Turning into a dog kennel. Constantly barking dogs in the rooms. Pathetic
Stayed 2 nights in Feb 2025

2/10 Terrible

Tyler

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dogs everywhere barking. Out door and indoor hot tubs did not work. Unnecessarily strict on use of plastic cups or toys in the pool area. Room was much smaller than advertised. Staff was bitter and not at all helpful. We didn't have any other options because of booking late but will definitely avoid this hotel in the future.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice to get away and the restaurant was pretty ok. We would go again.
Stayed 2 nights in Feb 2025

8/10 Good

Cody-james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shades had some damage and couldn’t open and tv was kind of glitchy but other then that it was great
Stayed 1 night in Feb 2025

6/10 Okay

Marnie-Jo

Travelled with family
Liked: Property conditions & facilities

Ok stay

Disappointed that the amenities in the pool area were not available.
Stayed 1 night in Feb 2025

2/10 Terrible

Lukas

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool is disgusting, rest of the hotel is not far off. In dire need of a renovation. We are from here and visit a couple times a year and this hotel has gone downhill FAST. We booked for the pool for our children and it was gross, the hot tubs were out of order. The smaller pool was a swamp pretty much. Loud and beds are awful. Won’t be back unfortunately.
Stayed 2 nights in Feb 2025

10/10 Excellent

Damon

Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad hotel stay

Had to change rooms because of the cleansliness of room. then, after I changed, there was loud noises in the bathroom until midnight So I had a terrible sleep. it caused me to sleep in and not get my breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Lori Lynn

Travelled with family
Liked: Amenities
Clean and comfortable place to stay.
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot tubs were both broken. The decor is very dated. Throwback to the 90s. Lack of options in the sault forces people to go there.
Stayed 1 night in Feb 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time - ate in the restaurant for breakfast and supper, both were very good and great value. Utilized the pool.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and and handy hotel.
Stayed 1 night in Feb 2025