Palm Court Hotel

Property class: 3

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Room options

View all photos for Classic Double Room (5' Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Classic Double Room (5' Bed)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, blackout curtains, iron/ironing board

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Double Superking (6' Bed)

Classic Double Superking (6' Bed) | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Double Superking (6' Bed)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, desk, blackout curtains, iron/ironing board

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, desk, blackout curtains, iron/ironing board

Family Room (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Premium bedding, desk, blackout curtains, iron/ironing board

Family Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Cosy Double Room (5' Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Cosy Double Room (5' Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Double Superking (6' Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Cosy Double Superking (6' Bed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Palm Court Hotel

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Palm Court Hotel offers 40 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palm Court Hotel. During your stay, you're just a quick walk from Rotunda Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a business centre, a meeting room and laundry facilities
  • Just a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Palm Court Hotel also features laundry facilities and a lift. Self parking is free.

This 3-star Scarborough hotel is smoke free.

Guests are served a free English breakfast daily from 7:30 AM to 9:30 AM.
Palm Court Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palm Court Hotel Scarborough
Palm Court Scarborough
Palm Court Hotel Hotel
Palm Court Hotel Scarborough
Palm Court Hotel Hotel Scarborough

Palm Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 323 reviews
Rating 8 - Good. 123 out of 323 reviews
Rating 6 - Okay. 36 out of 323 reviews
Rating 4 - Poor. 14 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Room was clean but very tired looking with grubby curtains and scuffed paintwork and furniture. On arrival the room (48) smelled strongly of cooking food. Windows had been left open and there were plug in air fresheners so obviously staff were aware. Smell seemed to be coming from the radiator vents. In the morning the smell was so strong we could tell when the kitchen stopped cooking bacon and started the hash browns! On checking out we told the receptionist, who had a complete lack of interest but was not surprised. Overall the main hotel public areas were attractive and nicely decorated for Christmas. The staff were very friendly and efficient with the exception of one person. The stairs, lift, corridors and our room definitely need some TLC. I thought it worth mentioning but it did not spoil our stay and I would stay again but not in room 48!
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
marvelous choice breakfast very polite staff free parking
Stayed 2 nights in Jan 2026

10/10 Excellent

Philip Robert

Liked: Cleanliness, staff & service, room comfort
Hotel rooms were, perhaps, typical of an older hotel, decorations a bit tired - as were carpets - but adequate. Our first room had a large stain on the bathroom ceiling which the staff identified and arranged our move to a bigger and better room. This really impressed us because it didn't require any complaining from us. Quite how it should be. All in all the staff were excellent and we really enjoyed our stay. We would certainly visit again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ka Kee

Business traveller
Disliked: Amenities
Room is small and old
Stayed 4 nights in Nov 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service
The room was small but clean, very minimal facility’s. Bed was comfy and shower/bathroom were average. The free parking was great. The fact I had to choose what time I wanted my breakfast the next morning wasn’t great. Who knows what time they might want their breakfast! The choice of having it when you want (within breakfast hours) would be much more preferred, we missed out slot due to sleeping in so I can’t rate the food. Hotel is in a great spot. Not far from anywhere and if you’re in the car you leave it literally at the door! I would stay here again but would upgrade the room.
Stayed 1 night in Nov 2025

4/10 Poor

Josh

Business traveller
Liked: Cleanliness, staff & service
Really dated hotel, heating in the room was on full blast with no way of turning it down so the room was like a sauna. To counteract the heat a window was left open and a fan in the room was turned on during the first night of my stay but the dust inside the fan just made me really ill as I had been breathing it in all night. Suffered without the fan on for the rest of my stay so I didn’t make my health worse. Such a shame as the staff were lovely.
Stayed 3 nights in Nov 2025

6/10 Okay

Giulia

Travelled with family
Liked: Staff & service
Positives: good breakfast, nice staff and service, free parking, bed was comfortable Negatives: our room was quite dated, squeaky floor, no sockets on the sides of the bed. Bathroom with stained and ruined floor, a chipped tile, old squeaky bath tub. When we entered the room the windows were open and it was smelly like a fish and chips shop, they couldn't do anything apart from providing a freshener that didn't get rid of the odour. Ok for a night but rooms need to be updated! overall not sure I will be back
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was included in a private car park 50yds round the corner which was open all day and I believe secured overnight. Very handy as Scarborough is a pain to park in.
Stayed 1 night in Oct 2025

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
Rooms tired and small curtains torn windows dirty ! Staff average
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel car park is very helpful
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Travelled with partner
Room clean and large bed , good job I didn’t bring the cat as there was no room to swing it
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have done with a slope a bit awkward with a rollator etc.
Stayed 2 nights in Sep 2025

6/10 Okay

Ben

Liked: Staff & service
The positive was the Staff, excellent characters , pleasant and friendly. The hotel room in my opinion was not worth £200 a night by any stretch of the imagination. The loose floor board, to the old stained carpet, to the old net curtains to the cobwebs , the light bulb out in the bathroom, inconsistent hot water to the bath. We will not and would not stay in a hotel in Scarborough in the future. Scarborough as a town is in serious need of a regeneration fund. The large town centre shopping centre is dead “empty”! The other aspects of Scarborough the gardens, fenicular rail, the beaches and the stunning views are excellent!
Stayed 2 nights in Sep 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL

We’ve visited this hotel several times. We love the location, the free parking, and we don’t believe there is a better cooked breakfast anywhere. The building is very old, and although the public areas are lovely, the rooms are showing their age a bit. However, the beds are great, the showers are powerful, and there’s lots of storage. The food and drink is quite expensive, but there’s lots of restaurants and pubs nearby.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, but disappointed with rooms

The whole hotel is dated and needs some TLC, but being dated is ok, being dirty isn’t. The first room we were given was visibly dirty throughout the room and bathroom - stained toilet seat, dirty water glass, grime in shower and on bathroom door. We raised it with reception and were given another room - which was better but still had stains on the ceiling and water damage to the unit in the bathroom, also a visibly dirty and stained shower curtain. We were told this was the only other room available in the hotel so no other option. We didn’t receive housekeeping (only got back to hotel room late so it was too late to raise it by then). Also the guest information says foam firm pillows available on request. But when requested we were told none available and given two more soft pillows. Location great, guaranteed parking and breakfast are also a big plus. Staff overall tried to be helpful. But we left feeling very disappointed at the state of cleanliness and facilities in the rooms, and basic level of service.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre trip

Great hotel very close to the core entertainment and city experiences. Great of you are going to the theatre. Staff were very friendly and attentive. Wish I could have stayed longer.
Stayed 1 night in Aug 2025

8/10 Good

Jax

Travelled with family
Liked: Staff & service
Hotel was in a great location with parking an added bonus. Breakfast was good and waiting staff polite and helpful. Rooms were all of different sizes (ours being large but other room in booking very small even though booked 2 of the same) We had the awful smell of cooking and fat constantly in our room and couldn’t bear the windows open. Cleaning not up to scratch, found lots of dust and a dirty tissue behind beside cabinet, old label just under bed and bleach stains all over bathroom floor. All rooms could do with some upgrade or a lick of paint on all chipped woodwork. Rooms were replenished daily with yea/ coffee/ hot chocolate and biscuits. Towels also changed daily. Overall not a bad stay just needs updating and tidying up. Maybe less charge for smaller room for one person instead of paying same price as a room much larger for two people.
Stayed 4 nights in Aug 2025

6/10 Okay

FIONA

Disliked: Amenities
The hotel is now looking “tired” and in need of a deep clean. The carpets throughout need a shampoo and some important aspects need an overhaul eg: bathrooms and staircase. We stayed in room 11 which was quite compact. The bed and pillows were very comfy. The key issue was the smell in the room which was coming from the en-suite. We believe it is drain related but has the odour of rotting cabbage. It penetrates into the bedroom and “hits” you as you enter the room. Periodically there was a smelly drain odour too which again filled the room. The room was warm so we had the window open. This meant we could hear the seagulls at all hours and the noise until the early hours from the pub opposite. Breakfast was overall good but service differed on the two mornings and the quality of the food. Day 1 my husband ordered porridge and it took forever. The cooked breakfast was fresh and tasty. Day 2 the sausage, black pudding and bacon were overcooked. This hotel has huge potential - it needs some TLC. A good thorough clean would help enormously. It’s in a fantastic spot and the free parking a bonus. I hope this review is received in the spirit it’s written hoping the hotel can survive into the future.
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add above says it all
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, friendly environment with a free car park, good food options and well positioned.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the ideal venue for a 'traditional' seaside holiday stay, particularly for the 'older' guest (like us). Although it is not the most up to date, that is part of the attraction, and the service is impeccable.
Stayed 7 nights in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Room was quite small and cooking odours were present in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, room comfort

Palm Court ,Scarborough , June 2025

Very comfortable and clean hotel. Only real concern was courtesy parking was was not easily accessed especially when moving luggage.
Stayed 3 nights in Jun 2025